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Help Needed with Adwords Editor

by guidojongbloed
3 replies
  • SEO
    • |
Hi, All

I am a fairly new internet marketer. I am trying to use adwords editor to set-up and manage my PPC campaigns. However I am unable to use adwords editor for the last while. When I log-in it's giving me an error message saying: " Either the username and password combination that you have provided is not valid, or the My Client Centre login that you have provided no longer has access to this client account".
Error number 9

I am very sure I have used the right log-in's. I have tried deinstall and reinstall the program. Send a mail the the google adwords-editor help centre. All without success.

Would anyone have a clue how I could solve this problem?

Many thanks,
#adwords #editor #needed
  • Profile picture of the author naonline
    Do you have an MCC account? It sounds like the MCC login doesn't have access to the account you are trying to open. You can change this by logging into the client account and changing the settings. It's in account preferences I think.

    Adwords support should be able to help you out with this.

    Nick
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  • Profile picture of the author Lucid
    > My Client Centre login that you have provided no longer has access to this client account

    It appears that the client has removed your access. If you use the online interface of your MCC account, that will be confirmed. However, it doesn't sound like you manage campaigns for others. Are you able to login with the online interface?
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    • Profile picture of the author guidojongbloed
      yes, that is the strange thing. If I log-in via the online interface I am able to log-in normally.
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