All Files Delete from Root Folder of Godaddy Host

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  • WEB DESIGN
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Yesterday, suddenly, I saw that all of my files has been Deleted from Root Folder of Godaddy Hosting and all sites of that host are inactive, showing 500 Error. How it was happened ? Can anybody advise me? How to solve it?
#delete #files #folder #godaddy #host #root
  • Profile picture of the author PeachCoding
    The first thing to do is to email (or live chat) with GoDaddy's support and ask them if they have a recent backup of the website that they can restore. Generally most all hosting companies have something from 1 day old to a week old. They will let you know if they have it and/or if they charge for the restore.

    My hosting company (which isn't GoDaddy) doesn't charge for restores, but I have seen customers of mine have to pay on other hosting companies for restores.

    As to how it happened, that I could only "guesstimate" about. More than likely it was either a server's hdd error or some sort of bot/exploit/attack.

    Really hope they have your backup available as restoring without the files will be one heck of a task.
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