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Changes to site not showing up

by Craig McPherson
8 replies
  • WEB DESIGN
    • |
I go into my Cpanel and make changes to my site and refresh the page but the changes do not appear.

I clear my cache, temp internet files etc and still no good

I then FTP the page and still no show

Anyone have any iddeas what I am doing wrong

All this was done over 12 hours ago
#showing #site
  • Profile picture of the author Mkj
    Either there is still a cache somewhere that you haven't refreshed - what software are you using? - or you haven't been saving stuff in the right way - which is doubtful.

    Set up a test page that is outside of any software you have installed and try altering that. If it shows the alterations as soon as you make them then there is must be a cache somewhere that you will need to empty/refresh whenever you alter the files.
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  • Profile picture of the author RustyF
    Are you using Cpanel with some kind of sitebuilder software?

    If I understand you, it sounds like it. Or I don't understand what you're changing in Cpanel.

    Ever had WP there before? WP does things beyond my comprehension to your .htaccess file.

    If your host won't help you, change to Hostgator, they will help.
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    • Profile picture of the author Craig McPherson
      Originally Posted by RustyF View Post

      Are you using Cpanel with some kind of sitebuilder software?

      If I understand you, it sounds like it. Or I don't understand what you're changing in Cpanel.

      Ever had WP there before? WP does things beyond my comprehension to your .htaccess file.

      If your host won't help you, change to Hostgator, they will help.
      Rusty,

      I am changing a line of text on my site.
      I am with godaddy and I click on "legacy file manager" like I have many times before.

      I have triple checked and am defineatly changing the index page of the site

      It is a html site. I tried to edit another site and same thing.

      I added a new post to a WP site and that was fine.
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      • Profile picture of the author RustyF
        When you go to back to file manager does it show the change or does it revert back to the old version. If the changes are not taking, either you forgot to save or you have a permission problem.

        I've been known to edit the wrong file, or edit a copy of my index file and forget to rename it.

        In all likely hood, if you had Hostgator, you could submit a ticket, they would probably look at it within about 15 minutes to an hour and tell you what is wrong.

        Hostgator will also move your site for you.

        I would recommend Godaddy to my X wife. But that's just me, I really really dislike Godaddy, though I do enjoy some of their ads.
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        • Profile picture of the author Craig McPherson
          Rusty,

          Hostagtor fixed it for me.

          Seems they changed IP's these last few days and when I logged into my cPanel I was logging into the old one. (Nice of them to tell me)

          All is well again and I would like to thank you for taking the time to help me as well as thanks to the other posters here.

          Have a great day

          Craig
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          • Profile picture of the author IsabelDaGuerra
            Originally Posted by Craig McPherson View Post

            Rusty,

            Hostagtor fixed it for me.

            Seems they changed IP's these last few days and when I logged into my cPanel I was logging into the old one. (Nice of them to tell me)

            All is well again and I would like to thank you for taking the time to help me as well as thanks to the other posters here.

            Have a great day

            Craig
            Good to know this, thanks, as I am having a similar problem and have been waisting my time searching through the web for answers... Did cache and more tidying up, etc. Oh well, I managed to do some clean up though, this was long due.

            I have put through a ticket with them Gators now***
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  • Profile picture of the author turntablist
    Use a proxy to see if your site has updated via another IP
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  • Profile picture of the author DPWeb
    Are you guys submitting tickets to HostGator but aren't actually HostGator clients? I was just wondering. Its your choice, but you should definitely transfer hosts if you have to contact a different hosting provider just to get support.

    I run a WordPress Focused Hosting company and a lot of my clients come from other hosts because they had to find me to help them with their websites because their hosts were too slow on support times. You shouldn't pay a hosting company that won't support you, transfer your site to the host that does pay attention to you. Most hosts are willing to transfer your files for you. I know my hosting company will do that.
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