Can someone please give me some advice on the following:
I am re-designing a clients website. There old site has 2 pages and is HTML.
They have web hosting with a company and I have been given access to the files at ftp://theirdomain.co.uk. (Obviously I have filtered out their name). When I access this there are 2 folders: web and logs.
I wish to re-design their website using WP. I have asked the hosting company to set up a database and provide me with the access details, which they have, so I have the database name, user name and password ready to go.
I have downloaded the latest version of WP and uploaded it via ftp to ftp://theirdomain.co.uk. Once I had done this I tried to access the WP Install to enter the database details etc via http://theirdomain.co.uk/wp-admin/install.php (as recommended in WP Codex). However all I get is an error message saying that: the link might be broken; Typed in the wrong url; page may not exist.
Does anyone know what I am doing wrong? I know it seems like a daft question but this is my first real client who I have worked with on a hosting account other than my reselling account (which is HostGator) and I'm used to using their fantastico to set up WP in a couple of clicks.
Any help you can give would be really appreciated.