My ftp and wp site are very slow-using a different host

by InWait
17 replies
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I recently started using green geeks for the sake of having more than one host for my websites. Normally I use hostgator.

With hostgator, I use their quickinstall feature to install wordpress. Under normal circumstances everything works fine.

With my green geeks hosting account I uploaded wordpress manually-I figured I minus well learn how eventually. The first thing I noticed was how long it takes to upload files, including the wp software, through ftp. It's rather slow especially when compared to how fast I'm accustomed to it being.

Now it seems that often times both my site and my control panel run slowly, especially when it comes to updates. Right now I'm trying to update a single plugin and it's taking a long time when it should only take seconds.

Is it coincidence or is it green geeks?
#ftp #host #site #slowusing
  • Profile picture of the author InWait
    I tried an automatic update again and this is what I got:

    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 7680 bytes) in /home/(EDIT)/public_html/wp-admin/includes/class-wp-filesystem-direct.php on line 222

    I may be asking for a refund soon...
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    • Profile picture of the author maneetpuri
      Originally Posted by InWait View Post

      Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 7680 bytes) in /home/(EDIT)/public_html/wp-admin/includes/class-wp-filesystem-direct.php on line 222
      You have to increase memory limit in php.ini according to the needs.

      Hope this helps!

      Maneet Puri
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  • Profile picture of the author InWait
    Is there a way that I can change the title to this thread? I should've said "using green geeks", not "a different host". I don't know what I was thinking. It makes no sense.
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  • Profile picture of the author jayzmartins
    Better ask for a technical support from your hosting company. Perhaps there can be a remedy for this without additional cost.
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    • Profile picture of the author Gene May
      you can use filezila ftp. its a good software and fast synchronizer. just check yourself.
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      • Profile picture of the author InWait
        I can't even log into my site's admin area now. I get a memory error. I have never had any issues like this with hostgator.

        Originally Posted by maneetpuri View Post

        You have to increase memory limit in php.ini according to the needs.

        Hope this helps!

        Maneet Puri
        I'll have to research how to do this.

        Originally Posted by Gene May View Post

        you can use filezila ftp. its a good software and fast synchronizer. just check yourself.
        That's what I use. It's always been fast until I began using green geeks.
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  • Profile picture of the author xtrapunch
    Your web hosting seems to be the culprit for slow site and updates. It is faster if you upload the archive file and unzip it on the server.
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    >> Web Design, Wordpress Development & SEO - XtraPunch.com <<
    Web Design & SEO Agency | Serving World Wide from New Delhi, India

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  • Profile picture of the author johndoejohndoe
    The memory error should go away on its own. You might have to contact your host.

    Is it really a memory issue? The error says there is 32MB allowed and it tried to allocate 7680 bytes, which leads me to believe there is another problem.

    You can always update WordPress manually.
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  • Profile picture of the author InWait
    After doing research, contacting support, and a lot of trial and error it appears to be working. It turned out my default memory limit wasn't nearly as high as I need it to be. And I had to put some extra code in .htaccess to make it work with my entire site instead of just a part of it.

    Just keep telling myself it's all a learning experience...
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    • Profile picture of the author MattSchoenherr
      Originally Posted by InWait View Post

      After doing research, contacting support, and a lot of trial and error it appears to be working. It turned out my default memory limit wasn't nearly as high as I need it to be. And I had to put some extra code in .htaccess to make it work with my entire site instead of just a part of it.

      Just keep telling myself it's all a learning experience...
      LOL!! YES IT IS!! We do web hosting ourselves and yes, it's a learning experience. Always, ALWAYS call technical support first. They're the most likely to know what's going on. They also may have access to areas on the server you may not, especially if you're on a shared account or VPS (virtual private server.. one step down from a dedicated box, one step up from a shared account where you're sharing the same server as 200-400 other folks.)
      Signature
      Matt Schoenherr
      Web design, web hosting and SEO.
      Need more marketing ideas to further your business? Probably. See Marketing Ideas 101.
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  • Profile picture of the author K Meier
    Most likely not a memory issue, but an error in a script giving you a false error message. As someone stated, 32MB allowed and it tried to allocate 7680 bytes.

    Try a reinstall from scratch. Delete all the files via FTP (might take a 5-10mins), also empty the database via PHPmyadmin (drop all tables) or create a new database.

    Then upload all the files again, and make sure the files have all been transfered. I often experience errors when uploading wordpress over WiFi.
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    • Profile picture of the author InWait
      Originally Posted by K Meier View Post

      Most likely not a memory issue, but an error in a script giving you a false error message. As someone stated, 32MB allowed and it tried to allocate 7680 bytes.

      Try a reinstall from scratch. Delete all the files via FTP (might take a 5-10mins), also empty the database via PHPmyadmin (drop all tables) or create a new database.

      Then upload all the files again, and make sure the files have all been transfered. I often experience errors when uploading wordpress over WiFi.
      Another error said that something was trying to allocate over 122k bytes. I increased memory to 128 and so far it's all working perfectly as far as I can tell, though I haven't tried uploading anything since.
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  • Profile picture of the author K Meier
    122kb are still not 32MB. And raising the PHP memory to 128MB is only necessary if you are running very intense and large scripts.

    PHP memory issue error messages are the most common false error messages around. Maybe there was a temporary issue with your actual server.

    If it was not a temporary server error from your host, I'm sure you'l be back here soon, because increasing the php memory to 128MB will not help with this issue
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  • Profile picture of the author InWait
    Maybe I misread something, but if it's working then I'm happy. I'll let ya know if it breaks down again.

    And I just noticed the time. Way past my bedtime to be working on these things.
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    • Profile picture of the author K Meier
      Originally Posted by InWait View Post

      Maybe I misread something, but if it's working then I'm happy.
      That's all that counts
      I just meant to say that increasing the php memory limit from 32MB to 128MB was not the fixing your problem (especially not when trying to allocate 7680bytes to 128kilo bytes) .
      It's a coincident that your site is working again. The real issue sounds more like a broken file somewhere (broken from a corrupt ftp transfer?) or temporary server issues by the hoster.

      Try uploading a file, if it works, you should be fine.
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  • Profile picture of the author aldemer
    Originally Posted by InWait View Post

    I recently started using green geeks for the sake of having more than one host for my websites. Normally I use hostgator.

    With hostgator, I use their quickinstall feature to install wordpress. Under normal circumstances everything works fine.

    With my green geeks hosting account I uploaded wordpress manually-I figured I minus well learn how eventually. The first thing I noticed was how long it takes to upload files, including the wp software, through ftp. It's rather slow especially when compared to how fast I'm accustomed to it being.

    Now it seems that often times both my site and my control panel run slowly, especially when it comes to updates. Right now I'm trying to update a single plugin and it's taking a long time when it should only take seconds.

    Is it coincidence or is it green geeks?

    hi, This problem catch my attention.
    I think there is a way to fix this.

    The issue occur during the uploading of the files
    Delete all the wp files including .htaccess and reupload the WP
    To avoid issue and broken files, zip your WP files upload it using CPANEL and extract using zip extraction
    then try the run the wp installation again
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  • Profile picture of the author zubizubi
    You may also have some problems with some plugins lying on the line222
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