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Go Daddy and Wordpress

by sodomojo
12 replies
  • WEB DESIGN
    • |
Okay, so I just got Wordpress installed and I put a customized coming soon page per the customer on a customers website.

However, even though I have activated it, it still shows the stupid default GODaddy coming soon.

So I went into the file manager and deleted the welcome.html, and it then goes to a 403 error page for my customers site even though I have the wordpress plugin activated. Any ideas why?
#daddy #godaddy #wordpress
  • Profile picture of the author SE0Warrior
    When you installed wordpress are you sure you installed it to the root of the the domain.
    Not in a folder or something?
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    • Profile picture of the author sodomojo
      Originally Posted by SE0Warrior View Post

      When you installed wordpress are you sure you installed it to the root of the the domain.
      Not in a folder or something?
      I'm actually not the one that installed it, how do I check? Sorry I'm not familiar with Go Daddy and actually told the customer explicitly not to go with them, but what do I know?
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  • Profile picture of the author SE0Warrior
    Well it sounds like wordpress isn't installed on the root. Because the 403 error often pops up when a page is missing. So this means that it isn't finding the index.php file for Wordpress.

    I'm not familiar with Go Daddy hosting either. You said you installed a theme, so this means you have admin access? If you do then look at the admin login URL and see if there is a folder name after the domain name. Something like: yourdomain.com/folder/wp-login.php

    If there isn't a folder then I think you should get the client to reinstall WordPress.
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    • Profile picture of the author sodomojo
      Originally Posted by SE0Warrior View Post

      Well it sounds like wordpress isn't installed on the root. Because the 403 error often pops up when a page is missing. So this means that it isn't finding the index.php file for Wordpress.

      I'm not familiar with Go Daddy hosting either. You said you installed a theme, so this means you have admin access? If you do then look at the admin login URL and see if there is a folder name after the domain name. Something like: yourdomain.com/folder/wp-login.php
      Well, my customer has two domains in there. One is the primary, and the one I am working now is the secondary. WP is installed on this domain only. It is installed in the mydomainfolder. Make sense?
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  • Profile picture of the author SE0Warrior
    Alright, it could be that the htaccess file is only looking for html.

    Open the .htaccess.

    If your .htaccess file has only this line(or nothing at all):
    DirectoryIndex index.html


    Try change it to/ or add it.
    DirectoryIndex index.html index.php
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    • Profile picture of the author sodomojo
      Originally Posted by SE0Warrior View Post

      Alright, it could be that the htaccess file is only looking for html.

      Open the .htaccess.

      If your .htaccess file has only this line(or nothing at all):
      DirectoryIndex index.html


      Try change it to/ or add it.
      DirectoryIndex index.html index.php
      Where would I find that?
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      • Profile picture of the author SE0Warrior
        Should be in the folder wordpress is installed in.
        If there isn't a .htaccess file just create one and use that code.
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        • Profile picture of the author sodomojo
          Originally Posted by SE0Warrior View Post

          Should be in the folder wordpress is installed in.
          If there isn't a .htaccess file just create one and use that code.
          my .htaccess file says this:


          # BEGIN WordPress
          <IfModule mod_rewrite.c>
          RewriteEngine On
          RewriteBase /wordpress/
          RewriteRule ^index\.php$ - [L]
          RewriteCond %{REQUEST_FILENAME} !-f
          RewriteCond %{REQUEST_FILENAME} !-d
          RewriteRule . /wordpress/index.php [L]
          </IfModule>

          # END WordPress
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          • Profile picture of the author SE0Warrior
            Ok there is your problem. Wordpress has been installed in a folder called "wordpress".
            If you want it to work properly you will need to reinstall wordpress at the root, without a folder name.
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  • Profile picture of the author alfiecharleng
    Originally Posted by Tydowns View Post

    Okay, so I just got Wordpress installed and I put a customized coming soon page per the customer on a customers website.

    However, even though I have activated it, it still shows the stupid default GODaddy coming soon.

    So I went into the file manager and deleted the welcome.html, and it then goes to a 403 error page for my customers site even though I have the wordpress plugin activated. Any ideas why?
    Hi

    Its because your main file is now missing..
    Signature
    Responsive WordPress themes | Best free wordpress themes | Minimal WordPress themes
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  • Profile picture of the author GDCorey
    @Tydowns

    I'm with Go Daddy and came across your post.

    While we have some good suggestions from others here as to what the cause of the problem may be, I would like to know if this issue was resolved. If not please feel free to DM or I can DM you with my GD contact information. Thank you to everyone for your best efforts at assistance.

    Corey
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    • Profile picture of the author sodomojo
      Originally Posted by GDCorey View Post

      @Tydowns

      I'm with Go Daddy and came across your post.

      While we have some good suggestions from others here as to what the cause of the problem may be, I would like to know if this issue was resolved. If not please feel free to DM or I can DM you with my GD contact information. Thank you to everyone for your best efforts at assistance.

      Corey
      Hey Corey, I got it figured out, very frustrating though. I think I speak for many Warriors when I say that GD should go with a traditional CPanel like Bluehost or Hostgator, and use fantastico deluxe for one click install.
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