Error when creating content or uploading new images..

by speedbird

Posted: 12 years ago 5 replies

WEB DESIGN

I am working with a theme from AIT know as Guest House Theme. The problem is that I get an error 'Internal Server Error' when creating content, creating new categories or uploading new images.

I have installed the theme on another hosting account and it seems to work fine there.

Here are the hosting requirements of the theme;

PHP5 version
PHP5 GD library installed
Notices & Warnings are turned off
We also recommend mod_rewrite enabled
Memory limit set up at least 64MB
upload_max_filesize at least 10MB
Please also check that you have permissions to write to theme folder

Is the problem with the hosting or the theme itself?

#content #creating #error #guest house theme #images #uploading

Mohsin Rasool 12 years ago

Hi,

Have you contacted your host?
What they say about above requirements , is their host as per listed
requirments by the theme owners?

Regards,
Mohsin
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- speedbird 12 years ago
  
  I have contacted them but their support services are very poor.
  
  I am even thinking of moving to another hosting company but am trying to be optimistic that it will work out.
  
  Thanks
  
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Mohsin Rasool 12 years ago

If they have live chat feature, as them to make modifications as per above requirements...
I am sure they can easily do that by editing php.ini configuration file to support those limits so your theme can work ok.

Regards,
Mohsin
- Thanks
Signature
Warriors4Hire: WordPress & GENESIS Experts | Custom WP Theme | WordPress Troubleshooting | Customizations | WP Security | Responsive Themes

My Business site: WarMarks - Web Development | My Personal Blog: Mohsin Rasool
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abyssofseo 12 years ago

I think the theme is incompatible with that hosting. Probably configuration of the server causes it. Contact the host or choose anothr hosting.
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Kingfish85 12 years ago

Ask your host to make sure GD is enabled. It could be any number of things. GD & their memory limit are where the troubleshooting needs to start. You can also check the error log located in your public_html directory. It will be titled error_log
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Error when creating content or uploading new images..

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