I cannot add elements to OptimizePress 2.0

by cTory
5 replies
  • WEB DESIGN
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I just purchase OptimizePress 2.0. I am using the theme. When you go on the Live editor, you cannot add an element, don't matter how hard you try. It doesn't matter if its links, images, social media, you cannon add an element. I disabled my plugins, and this still won't get resolved.

Last month, I bought Profits Theme, but it is incompatible with iPage because it requires ioncube_loader version 4. iPage has ioncube_loader version 3, so I was unable to use Profits Theme.

It don't matter what sales page service I use, there is always a problem where I cannot use it. It seems like I can't find one of them that works anywhere. I am sick and tired of wasting time and money on these softwares.
#add #elements #optimizepress
  • Profile picture of the author salegurus
    Did you open a support ticket with OP2?
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    • Profile picture of the author cTory
      They are having high volumes in support. Is there any landing page that i can use?
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      • Profile picture of the author DarioIM
        That is so unusual. Did you try to update to OP2 2.1.9?
        I guess you are talking about a preset landing page where you see all the elements already there but you do not see the function add an element... well that is strange, still if you do not see the option to add an element:
        1) double check to have the "show controls" option on the left hand side set on on
        2) If still you cannot add an element what you can do as work around is to edit one of the elements present in the page, duplicate it if needed and change it to whatever other element you desire.

        that should work fine!
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        • Profile picture of the author harrydog
          I am having a similar problem. Its seems that some elements works and some dont. Once you have inserted an element then try to modify it and click the green insert button nothing happens but if you go back and reload a revisions page all works OK very frustrating.
          re Support its a joke put a support ticket and was told that upgrading to latest version would fix 9 only bought it the day before) then sent them the login details and they said they couldn't log and then nothing for 5 days despite multiple emails to them so its been a week so far and no fix
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  • Profile picture of the author Samy Starburst
    Originally Posted by cTory View Post

    I just purchase OptimizePress 2.0. I am using the theme. When you go on the Live editor, you cannot add an element, don't matter how hard you try. It doesn't matter if its links, images, social media, you cannon add an element. I disabled my plugins, and this still won't get resolved.

    Last month, I bought Profits Theme, but it is incompatible with iPage because it requires ioncube_loader version 4. iPage has ioncube_loader version 3, so I was unable to use Profits Theme.

    It don't matter what sales page service I use, there is always a problem where I cannot use it. It seems like I can't find one of them that works anywhere. I am sick and tired of wasting time and money on these softwares.
    Unfortunately Optimizepress requires Ioncube as well. I would contact iPage and request them to update Ioncube to the latest version.
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