WinAtStickyBids

I'm am just sick to my stomach right now

I won't soon forget this lesson!

JunChic

Me three!

Yusuf, I don't care if Chris put a magic spell and make GCD & GCA work like a charm or throw more bonuses or secret tips. The trust is gone. All I want is my money back.

Purplemagic

Re Steve Scott Intelli Response
check out these links. Quite interesting...
http colon //www dot intelli-response.com/services.php
http colon //www dot gcdetective.com/new5.php

One leads to the other!

Yusuf

JunChic I hope it all works out for you. Please do keep us updated on the refund status and once you get it (hopefully), show what steps you took for others who need a refund.

Purplemagic

It seems to me that Chris has rebranded Dynamic ROI Optimizer from Intelli Response. Perhaps thats why he can't explain what's happening? Do any of you experienced IMer's have an opinion?

JunChic

I WILL.

I will definitely keep you guys updated. As to those (esp. Michele), keep us posted of yours. We have to go as a collective voice, nail that "B" down.

WinAtStickyBids

Finally...all my 50+ emails, support tickets and VM messages, must have gotten somewhere...this is the email I JUST received. I'll let you know if it really is credited back.

Hi Michele,

This is to let you know that your refund for the Google Cash Detective or Google Cash Automator has been processed.

Your credit card ending in ____ has been credited a total of $_______.

Please note that it normally takes between 3 to 5 business days to see it on your account.

Thank you,

Amy

Google Cash Support Team

Purplemagic

Good work Michele...they say the squeaky wheel gets the grease....

WinAtStickyBids

Now we are cooking....ALL of a sudden, the emails start coming in..how about this one..

Dear Customer
<br/>
<br/> Hi-- We just got this request and the voice mail. Can we ask why you are asking for a refund after just a few days ? lso, these are some very very successful marketers with a top notch research and development team, lots of resources, and a desire (via evidence of the coaching & videos & blogs & more) to honestly help their members. That is hard to In fact, where else could that be found. We would hate to see you go as we are proud of our product and have the team to make it very very special and a history of doing exactly that and more. We are focused on the prize and it will be a great ride for all of us. Can I ask you to give this some more thought or let one of our coaches talk with you before making that decision

My response is...GIVE ME MY FRIGGIN REFUND!

JunChic

Michele, I saw your posts on GCD forum (frustrated and need support). Good on you, keep them informed of what kind of "give-back-to-the-community" guy they are dealing with.

Am trying to submit more refund ticket.

JunChic

I didn't get that email.

vencedor08

I have asked for a refund also but untill now no one has replied yet. I still believe that things will get better

cambric

I too got that reply...and I fired one back saying 'thanks but no thanks'...give me my refund! They took out TWICE the amount they should have from me, so I'm fighting on that too!

Bob

Purplemagic

Looks like it's GCD ver 1 all over again. Taking out more than they should. They will probably say that they had a problem with their Payment Processor!!!

WinAtStickyBids

Yes it does..However, My post in the GCD forum, here and the emails etc have not been taken kindly...I have been locked out of GCD and no longer a "subscribed member" HA HA

Wish they had been that quick to give me my d**n refund! Funny how "quick" on some things, and slow on others...LMAO

JunChic

I'm not surprise your posts in GCD will be deleted soooooon. Keep you posted. I think I better make a copy of that for my CCC reference!

cambric

They can delete my posts too...just get me my money and I wish the rest of them the best of luck!!

vencedor08

I have also filled my refund request form and I will be waiting for my money.

vencedor08

I said the same thing....no thanks....give me my money.

vencedor08

Same here bro.....just give me my money.

WinAtStickyBids

The bitter/sweet comfort I have is that, I'm not the only one that fell for this hyped up program. I kick myself for not doing what I normally do, which is research all possible information on something. Of course, this is what I get for going against my better judgment and jumping in with both feet.

I appreciate the responses and support, and I hope all who want their money back (including me) get's it, and for those who chose to hang in there and pay him loads of money...I wish you the best success with it.

vencedor08

I finally have my refund notification. I also wish the best for all of you that will stay....but as for me....I will be learning from all the beautifull people here in the WARRIOR FORUM (Best of the best)

bbyau

After hearing all these, luckily for me, I did not join the GCD 2. I searched and found Brad Callen's PPC Shadow. This one seems to have some feature similar to the GCD 2 except no say 3 months of prior data.
I have joined it for $5 one month trial.
Good luck to all !

NetMediaGeek

Phew looks like i had a close shave on this one, i was a beta tester but got a refund after a week or so, and when i recieved my refund comfirmation i got the same reply as you guys but i nearly gave it another chance, sooo glad i never, they even offered me a month free!!!!!!!!!!

Yusuf

Can anyone help me answer why PPC Shadow looks extremely similar to PPC Bully, or vice-versa? Even in the FAQ, etc. I emailed PPC Shadow this question and received no reply.

toolleather

Yusuf,
I agree with you, I want to make this work, but I think our 30 day refund period should be extended a few more days because we were not able to utilize the GCD2 for at least the first 3-4 days because of server/login problems which were due to no fault of ours.

vencedor08

Wow..I did not know about this PPC Shadow stuff. Is this new?

Well at least they let you try it for less than $5 dollars. I'll see if can take the trial offer and then come back here and give my honest review.

dhsemp

Still waiting for a refund on CGD from back in 2007... over 50 trouble tickets submitted... all closed without action. I eventually gave up. I'm surprised he's launching this again with the same name... lot's of people were actually trying to get lawyers to sue him and the big flop that GCD made in 2007. Hope you guys have better luck.

darksky

Hmm... I got GCD back in 2007 and requested a refund as well, although I got
mine right away.

This time, a friend of mine's a beta tester and after talking with him, decided to
pick up GCD 2.0.

I love it... I think it's amazing. The training videos are excellent, and I'm just
blown away by what it does.

I highly recommend it.

stevescott

Steve Scott here from GC Detective. Everything is going very well now for GCD. There were a few unexpected issues with logins the first 2 days after the launch but now all users are able to access it and use it fine. Some of the other errors were related as we were moving soms servers around to overcome the login issue.

I truly believe you won't find a better keyword tool out there. I think I should explain the first launch of GCD a year and a half ago regarding refunds. What happened was that due to the huge influx of members our merchant account paniced and shut down our account. When we processed refunds through authorize.net it said that they were accepted by the system, however our merchant account was not processing them to people's cards and never told us about it.

After taking awhile to figure out what was happening we eventually refunded all of those who requested it, out of pocket, via paypal before we even received the money from the merchant account provider (CSI). So everyone got refunded who requested it.

Michele stated she sent 50 support tickets or something like that. That is the problem when you hare a ton of users submitting the same requests over and over again. It becomes difficult to catch up. We are responding to all support tickets though. Also regarding Michele looking at the support ticket history, I only see any support tickets from her starting this morning and she had her refund a few hours later. Unless she sent emails to other places before.

We have live webinar training 5 days a week from 8am to 12pm and also every evening for a couple of hours. I don't know any other companies that do this. Additionally we continue to put out new training videos constantly. GCD is working great and is very fast, despite the issues for the first couple of days.

Thanks,

Steve

Coderjeff

For what it's worth, Steve Scott finally wrote this in the GCD forum:

I just got this email from Chris:
That same email asked me if I was interesting in being one of the moderators because they had found my responses to other members as being helpful. I haven't been one of the forum cheerleaders and have made a few posts that were farily critical about the support problems so I hope that it is a sign that they are taking steps to resolve things.

Otherwise, I have no relationship with GCD, other than being one of the paying beta testers, and I currently have an outstanding support ticket about a double billing problem for March, so I'm not here to shill for them or without some concerns myself.

Obviously I can't promise that anything will improve, but I suspect that with the GCD forum closed for now there will be rumors that they have gone into hiding.

I can say that I found the product itself to be useful and guess I can only hope for the best.

ps - As I previewed this note I just saw that Steve posted here while I was typing this. I don't want to repeat him, but since he didn't mention the GCD forum status I'll go ahead and post it.

WinAtStickyBids

Why don't you learn to read!!! I never stated in here that I sent 50 support tickets! You people are UNREAL!
Glad I finally raised enough HELL to get someone in here to address the issue with all of these poor people that fell for the BS...after DAYS of silence, it's about time someone from GCD spoke up! Now if you can just get your story STRAIGHT!

Obelisk

"Patience is a Virtue right?"

Holy crap, how many times have I heard that throughout my life, but when it comes to being told 'I have a sure-fire system to thousands of dollars on the other side of this curtain, just slide yer credit card here...' I feel it is a bit of a different story...especially in the IM world.

Especially when you are buying a 'PERCIEVED' Multi Thousand Dollar tool....

Settle down folks, you have 30 days, so why 'REFUND' on Day 2 (or 3 or 4 or 5?)

Obviously there were issues 'beyond' Chris' control, like all good things, give it time... if after 2 weeks (I presume things would be sorted out by then) things are still out of control, then hit the 'REFUND BUTTON'....

That being said, if after a week or two, functionality hasn't been established on the membership side, then I would also recommend asking the creator for an extension on your refund period. Any sane business owner in the world would recognize these issues and be glad to have the chance to redeem themselves in your eyes.

If the creator balks at such an attempt, or implies customer 'misunderstanding' then run like hell....Personally, when I create a product I stand behind it no 'if's', 'and's' or 'butt's'....

At this point, the creator/provider should realize a huge 'Lack of Delivery of Promised Good's' and be more than willing to work with any disgruntled folks caught up in the 'Melting Server Issue's', 3rd Party 'Outta My Hands' Issue's, or General 'Not WhatI Paid For' Issues....

Bottom Line, give it a few days to sort itself out, you have a sound refund period & thousands of witnesses to the claims contained in the sales letter (just look at what forum you are reading) to back you up should require a bit of 'Muscle'.

Oh well....Got some wine to drink...Lates....

Chris

P.S. How is that for a post from a 'Lurker' of many years. Nowadays I adhere to the Do More read less syndrome...oh what a disease to have

P.S.S. I am NOT an affiliate of this product, a beta tester of this product, or have any sort of stake in the 'Success' of this product. I just hoped to provide a kick in the arse of 'Common Sense' for all those jumping ship on Day 1,2,3,4,xxxxx of a program.

Have you ever bought a box of Cereal, Not Actually Tried it, then returned it for fear of it not 'Gettin Yer Bowel's Movin'?

Eat the cereal then decide, if half you folks would have said 'I followed the directions to a 'T' for 3 week's, the results were not as promised so I ask for a refund, then I might place a bit of weight on your claims. But you can't really do that now can you?

Guru

Well Said!

I have no idea why people panicking.. so far i liked software not because it is made by GCD 1 creator or Chris but because I can see data which is very important for me to make more money!

WinAtStickyBids

Why no response??? [TI-9B971]

Friday, March 13, 2009 3:14 PM

From:
"Support Team" <support-team@gcdetective.com>


BTW Steve...If I only sent a support ticket this morning, then how could I have posted the reply sent with this email...yesterday! Hmmm, little strange don't you think? Since YOUR support team clearly stated that it takes more than 24 hours to get a reply...something doesn't add up does it?

I don't appreciate being called a liar to save face for your unprofessional manner in dealing with so many upset people that spent money on a product that clearly was not ready.

Just make sure that refund get's back to me, and I'll gladly leave a post giving GCD credit for returning my $$$

vstar650

First let me make it very clear that I am not a Shill nor do I have any financial stake in GCD....

Since putting it to use on March 12th and setting up only two campaigns, I have made $503.39 in clickbank commissions with a total adspend of only $23.41, I quite honestly don't even know how to use it to it's full potential yet

I don't blame anyone for venting their frustrations, and I know how frustrating it can be to have your support questions go unanswered,

I do think that Chris and his team made an honest effort in creating a flawless launch of GDC, but when you anticipate a certain number of memberships but twice as many sign up, that's when things go wrong.

I think they should have put a limit on the number of initial memberships until they were comfortable that everthing was running smoothly, then allow more members afterwards

There has been some recent communication from team member Steve Scott indicating that the worst of the Bugs have been ironed out and that all support tickets are slowly being addressed, He also indicated that there was a huge influx of support issues and refund requests (with people sending in muliple tickets) and therefore it will take some time to sort through them

Lets face it, even the best most thought out plans can and will go wrong... **** Happens!

Even the Billion Dollar Giants like Microsoft and Google have issues with their product/services launches and their support is often no better... Has anybody sent in a support ticket to Google lately... That last issue I had with a Google service took 3 weeks to resolve (and could have taken 3 minutes in my opinion)

Anyway I know this post won't sit well with many of you and I don't blame you one bit, it's very frustrating to shell out your hard earned Money and not get the level of Product and support that you deserve, but I truly feel that given a few more days it will all come together and Chris and his Team will make right and compenate all those who were inconvenienced.

I for one love the Software now that the wrinkles have been ironed out and I can only see it imroving in time.

Now that they have GCD working smoothly I suggest they get their Support team up to spead, it certainly is lacking at this time, and I say shame on you Chris... But I can't knock the product, as it's working Beautifully for me and I am profiting with Clickbank and Adwords like I never have before!

Cheers,

4morereferrals

Well now that seems like its performing as advertised.

Not asking you to reveal your niche or the secret sauce in its entirety but could you elaborate about how the GCD tool helped you accomplish this?

I guess it helped you to identify another campaign for a product that you determined would be successful based upon ? What?

Cost per click? Length of time Current Ad has run? Some ROI formula you use? Did you clone an ad/campaign? Did you direct link?

WinAtStickyBids

Congrats I do wish everyone that stays with GCD the best of luck with the program.

I had high hopes but for several reasons including but not limited to the customer service, I changed my mind.

I am glad to read that people are having some success, no matter what the program is that they use.

P.S.I can't help but wonder if the sudden flood of post' defending GCD is a group prompted by GCD to get here and try to do some damage control..hmmm

vic1

So you're saying about 16 sales or so from about 235 clicks?
Direct linking?
Conversion rate of 14.6 to 1?

Will the GCD affiliate link come out on your next post?

cambric

It was opened for sale on the 10th...around 2pm est I believe...then for the next 24-36 hours nobody could really use it...so around the 12th early, nearly 48 hours later, it got available to almost everyone.

That is impressive...I hadn't thought about the time factor...exactly how did you do it that fast? If so...I congratulate you! I am with Michele, for various reasons I too asked for a refund...one of which they pulled out TWICE the amount they were supposed to and keep sending me emails saying, "no, it's only a confirmation". Really? My credit union didn't know that!

Seriously, great luck to you and those who stay, I'm staying with PPC Classroom and learn it that way.

Obelisk

Hey All You Jive Turkeys in WF-Land,


vstar650, So what your saying is you actually took what you were shown, applied it, and actually got what the product offered?

Well there you have it folks, taking action garners results!

(Please note, the above reference does not take into account for the 'appliers' prowess pertaining to adwords, obviously familiarity with the 'Goog' will cause results to vary.)

My comment is to commend 'vstar650' for what 90% of the purchasers won't do....Take Action!

Excellent job vstar650, with this attitude you will undoubtable make it in whatever endeavor you undertake! Awesome!

knowledge - action = where you are now
knowledge + power = financial freedom (within the correct context of course



Best Regards jive Turkeys,


Chris
Mmmmmm....White Merlot

Guru

yes i have affiliate link my signature but we all have rights to express our view. as i said from very first post here. 90% + people will not be able to make any money from it but there will be people making good money from it.

I can't see any problem with the software after problems in the beginning. this software is for 1 year ( doesn't matter which option people selected ) getting back $2000.00 ( cost of software ) will not be hard if done right way.

just thinking of putting some KW in the software and then finding best campaign and then just cloning will not make money. ( this will take may be 20 minutes)

Obelisk

BTW....I am trying to make all reference's to the almighty 'Google' be refferred to as just 'The Goog'", "Goog" or any other facsimlie thereof....so any and all future attempts will be pursued and penalized within the constraints of the law....



I am an Idiot.....

P.S. This link has been saved for prosperity....(.)(.)'s

Take Care,

Chris

stevescott

That's awesome vstar. That's typical of the testimonials we've been receiving by other members from the beta users and some since we've launched.

I apologize Michele about misquoting you about the 50+ support tickets. You are right you said you've sent 50+ emails and support tickets etc...Also I went back and checked and you are right that you sent the email on Friday afternoon and received the refund on Saturday morning, so you were right about that.

Right now the software is working very smoothly. There was an issue where a user created an auto bot that automatically queried our software at insane rates. Not to mention that he sold his software to other users. This caused some serious problems and we have since taken measures to stop automated bots.

Frank Terranova will be in the conference room to answer member questions and give them live support Monday through Friday from approximately 8am to 12noon. And then also conduct classes even evening that normally last for an hour followed up by questions and answer sessions.

Additionally we are bringing on extra support to make sure we are up to speed on all tickets as fast as we can. We have made a tremendous investment in developing this software and our users have also done so in order to use it so know that over delivering is essential. While everything hasn't gone perfectly, we take measures to make sure that all issues are resolved as fast as possible.

Thanks,

Steve

WinAtStickyBids

I'm with you 100%...I will see you in the forum of PPC Classroom, NOW that is a program that I can't say one bad thing about, and am sooo glad to be a part of it!

I don't know about you but...funny how all the GCD defenders have ALL of a sudden showed up..

Obelisk

One more thing before I go for a long time again....

GOOGLE ADWORDS SUCCESS EQUALS:

Product Keywords+Benefit Laden Ad

-or-

Keywords Describing What The Product Does+€Benefit Laden Ad

Coupled with

[] for testing

if converts

"" with more kw research for the LT's

Track it for a few days (sometimes just a day)

Then decide on a rollout plan...(LP, List Building, Click-Fling...etc....)



It's all in the Deet's People....

Take Care,

Chris

dicksony

Still waiting for Vstar to expand on his success story..

wealthwind

To Vstar.
It is really interesting to hear from you expanded success story...
Could you make it like a study case... )
And I'm a believer as Vstar that situation with support will get better soon...

BTW, I've got email from Chris - he is closing GCD2 doors on Monday, Mar. 16 at midnight.
Who is still interested to get in can take a look here: Google Cash Detective Order Page

Regards,
Alexander

wealthwind

To Vstar.
It is really interesting to hear from you expanded success story...
Could you make it like a study case... )
And I'm a believer as Vstar that situation with support will get better soon...

BTW, I've got email from Chris - he is closing GCD2 doors on Monday, Mar. 16 at midnight.
Who is still interested to get in you can take a look here: Google Cash Detective Order Page

Regards,
Alexander

wealthwind

Sorry for the double post - something was wrong with my connection.
(

Alexander.