If an offer just stops converting...

by MTVida
20 replies
I had a new campaign that was doing well, getting about 20 conversions a day. Then yesterday, it just stopped. Not a single conversion.

I checked my links, and everything still clicks through fine. If the advertiser started scrubbing, that would be pretty extreme I would think.

My question is, would it be advisable to speak with my AM about it? The general wisdom seems to suggest that it's better not to raise the issue of scrubbing with AMs, and simply go find a different offer on a different network. Of course, it could be something else completely.

Thanks in advance for your input.
#converting #offer #stops
  • Profile picture of the author Same
    Originally Posted by MTVida View Post

    I had a new campaign that was doing well, getting about 20 conversions a day. Then yesterday, it just stopped. Not a single conversion.

    I checked my links, and everything still clicks through fine. If the advertiser started scrubbing, that would be pretty extreme I would think.

    My question is, would it be advisable to speak with my AM about it? The general wisdom seems to suggest that it's better not to raise the issue of scrubbing with AMs, and simply go find a different offer on a different network. Of course, it could be something else completely.

    Thanks in advance for your input.
    Yes, first you definitely need to contact your AM. ( there's some stories when AM stealing money , but first you need to contact your AM )

    I think you did have a quality traffic ( whats your CTR ) but you were receiving 20 clicks every day, It can't just stop. You should definitely contact your AM he will forward your message to advertiser.

    It can be that advertiser system just broken lol and all your leads are bogus/fraud or even no exist.

    What network you re using?
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    • Profile picture of the author MTVida
      Originally Posted by Marxy View Post

      Yes, first you definitely need to contact your AM. ( there's some stories when AM stealing money , but first you need to contact your AM )

      I think you did have a quality traffic ( whats your CTR ) but you were receiving 20 clicks every day, It can't just stop. You should definitely contact your AM he will forward your message to advertiser.

      It can be that advertiser system just broken lol and all your leads are bogus/fraud or even no exist.

      What network you re using?
      Well, it's a direct linking PPV campaign, and 2% of the impressions were converting.

      It could easily be due to technical issues on the advertiser's end, that why I didn't want to just jump on it as scrubbing.

      It's also a brand new offer, which makes me wonder if the advertiser just isn't getting it to convert on the back end.

      I'd prefer not to say what network it's on, but I've been running offers with them for a while, and they've always been pretty fair and transparent with me.
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  • Profile picture of the author Jetmir
    I'd advice you to talk to your AM first, before taking any other action.

    There might be a technical error or something.

    And good job for getting that kind of conversions. All the bests.
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  • Profile picture of the author Same
    Probably it's just an error at advertiser's end.
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  • Profile picture of the author Kwonyoo
    Check out Naveen's CPA Anti Scrubber (not affiliate link)

    Seems like that was new to CPA marketer's. Naveen has a good reputation and well known in CPA forum too.

    Talking to your AM is always good answer but who knows? As you said, AM can steal the money which means AM can tell you bs lies. It is best to learn and work things out yourself in the end.
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  • Profile picture of the author Samrath Gupta
    Here are the things you can do!

    - Contact your AM and Explain hi the prob! (Dont say Are you Scrubbing? )

    - If he doesn't responds or tells you some Crap stories... LEAVE THEM !

    - Next time work with a good network!

    Regards
    ~Sam~
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    • Profile picture of the author silverace
      Originally Posted by Samrath Gupta View Post

      Here are the things you can do!

      - Contact your AM and Explain hi the prob! (Dont say Are you Scrubbing? )

      - If he doesn't responds or tells you some Crap stories... LEAVE THEM !

      - Next time work with a good network!

      Regards
      ~Sam~
      Doesn't have to be the cpa network, can be the advertiser that's scrubbing as well, which is really likely if he's running submits(not sure if you are. ) some dating offers are also known for scrubbing.
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      • Profile picture of the author Samrath Gupta
        Originally Posted by silverace View Post

        Doesn't have to be the cpa network, can be the advertiser that's scrubbing as well, which is really likely if he's running submits(not sure if you are. ) some dating offers are also known for scrubbing.
        My friend.... If Advertiser Starts Scrubbing,,, Then a AM or someone from His team will come to know about it Instantly!! Advertiser has to explain Why he scrubbed,etc and you think NETWORK isn't aware all this

        Regards
        ~Sam~
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        • Profile picture of the author silverace
          Originally Posted by Samrath Gupta View Post

          My friend.... If Advertiser Starts Scrubbing,,, Then a AM or someone from His team will come to know about it Instantly!! Advertiser has to explain Why he scrubbed,etc and you think NETWORK isn't aware all this

          Regards
          ~Sam~
          Well, I try to make clear it's usually the advertiser scrubbing, which also happens with advertisers working with top networks. nothing the network can do about it, and no, they aren't always aware of this. your "work with a good network next time" is pretty misplaced and thats what I'm pointing out.
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  • Profile picture of the author jordanberg2311
    It could be a bad day for your offers?
    some niches dont convert on certain day
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    • Profile picture of the author Same
      Originally Posted by jordanberg2311 View Post

      It could be a bad day for your offers?
      some niches dont convert on certain day
      yeah you saying true, but..

      He's receiving clicks like other days, so why conversions not coming? It can't just stop convert if other days was 20 conversions with the same amount of clicks.
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      • Profile picture of the author silverace
        Originally Posted by Marxy View Post

        yeah you saying true, but..

        He's receiving clicks like other days, so why conversions not coming? It can't just stop convert if other days was 20 conversions with the same amount of clicks.
        actually it can. payday loans almost won't convert in weekends and those campaigns can go from 100+ conversions a day to 0.
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        • Profile picture of the author speedylikesKJ
          Originally Posted by silverace View Post

          actually it can. payday loans almost won't convert in weekends and those campaigns can go from 100+ conversions a day to 0.
          yeah that's true and i have experienced this too specially when you are promoting payday offers through PPV.Day parting is what helps to avoid such situations .
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          • Profile picture of the author MTVida
            Thanks everyone for your responses. I'll have to wait till tomorrow to call my AM. (I'll just explain that my conversions stopped )

            The offer is a biz-op offer, and I had been running it for about a week. From what I had seen, it was following the typical pattern for biz-op offers (best conversions on weekday mornings and late at night)

            Even when it wasn't running at these optimal times, it was still profiting. Then two days ago, it just seemed to hit this brick wall.

            Kwonyoo- That product may not apply to this specific situation, but it could really help me some other campaigns. Thanks for sharing!

            KLaAz0r- I have seen A LOT of issues with Avast blocking email submits lately. I've checked it out, and that's not the case here.

            ChrisBa- I took a look through my networks to swap out for a different offer. The thing about biz-ops though, it can be hard to find a similar offer that targets the same countries, AND accept the same type of traffic. Might be time to expand my selection by joining some new networks
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  • Profile picture of the author warriorjeterboy
    This was happened to me also and I observed that this case usually happen if you stick to one offer, so better to rotate.
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  • Profile picture of the author KLaAz0r
    maybe links are blocked by anti-virus programs, or social media sites block it., happend to me once. for me the links worked fine to find out later they where are blocked for others
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  • Profile picture of the author thetrafficguy
    There's a lot of different things it could be.

    Pause the traffic and contact your AM.

    The offer page could have hit a problem on their end, or they could have blocked your traffic... lots of possibilities. Only way to know is to work your contacts.
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  • Profile picture of the author Cyber Rankings
    Remember that you get different "types" on people on at different times and different days. For some of the offers i promote I only run them on 2-3 days of the week.

    For example most people are in a different mindset at weekends than during the work week.
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  • Profile picture of the author ChrisBa
    Originally Posted by MTVida View Post

    I had a new campaign that was doing well, getting about 20 conversions a day. Then yesterday, it just stopped. Not a single conversion.

    I checked my links, and everything still clicks through fine. If the advertiser started scrubbing, that would be pretty extreme I would think.

    My question is, would it be advisable to speak with my AM about it? The general wisdom seems to suggest that it's better not to raise the issue of scrubbing with AMs, and simply go find a different offer on a different network. Of course, it could be something else completely.

    Thanks in advance for your input.
    How long have you been running with that offer/campaign???

    Could you swap in a different offer?
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