i need an honest feedback on an on-demand graphics design service.

42 replies
What do you think about an unlimited graphics design request and revision service with a dedicated designer for $300/month? users sign up with the service and can request for graphics designs on-demand, where they can also request about 2 designs at a time. (link deleted by mod)
#design #feedback #graphics #honest #ondemand #service
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    • Profile picture of the author uche goodness
      Thanks for taking your time to reply my post, so you asked if there is a limit to what one can actually order. There is no limit to what you can order, you send it your task then your dedicated designer works on them like a production line.. and concerning the website its our hosting company issue, we are working on it now. but it goes fine from my end.
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  • Profile picture of the author techwizard
    I still have some issues with the unlimited amount of designs someone could order. Let's say for example a member has a POD store and wants around 100 designs. I know the price for a decent design is somewhere between $20 and $50 so that's around $2000 to $5000. Will you be able to handle that even if the same member comes the next month?


    I would advise fixing a limit even if it's bigger with more up-sells, or even restrict the type of designs to banners, logos...
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    • Profile picture of the author uche goodness
      ok, actually i understand you. lets say you send in your ideas we get them designed one after the other until the month ends. you will only need to pay $300/month every month, only the same price overtime. and we are also working on some other models if you have issue with this, ok for instance you need 100 designs we can work on each designs for $15 each. but we started this business to help people save money.
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    • Profile picture of the author uche goodness
      i just wanted to know if you are still interested in the service.
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  • Profile picture of the author uche goodness
    ok, actually i understand you. lets say you send in your ideas we get them designed one after the other until the month ends. you will only need to pay $300/month every month, only the same price overtime.
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  • Profile picture of the author helisell
    Originally Posted by uche goodness View Post

    What do you think about an unlimited graphics design request and revision service with a dedicated designer for $300/month? users sign up with the service and can request for graphics designs on-demand, where they can also request about 2 designs at a time. (link deleted by mod)
    I'm really not sure this is a great idea.

    I think you'll find it difficult to get folks signed up for that amount for a service that they might not even use enough to justify the money.......OR

    You'll get customers who will over use the service and you'll struggle to make a profit.

    I may be wrong but I've tried selling similar services for a higher monthly payment and that has been my experience.
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    • Profile picture of the author uche goodness
      Thanks for your reply. we are already making profit from our first 5 users already.
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    • Profile picture of the author OptedIn
      Originally Posted by helisell View Post

      I'm really not sure this is a great idea.
      I'm really sure that it's a very bad one. Anyone who thinks this through to its logical conclusion and can't spot impending disaster is not experienced in this type of business model.

      Have you ever seen where many web hosting packages say 'unlimited bandwidth?' Have you ever read the fine print? There's a reason for this. They've figured it out.
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      • Profile picture of the author uche goodness
        Sometimes if you dont know if something works, why dont you keep it to yourself. for your information Optedin, there are similar services out there doing very fine some are generating $500k monthly and there are many hosting companies offering unmetered(unlimited) bandwidth. A close friend launched a similar service doing $5k monthly and he is growing in just 2 months. i dont want to post any link here, i would have showed you many similar models. in actual fact the $300/month is a promo price, its more than that. but you know what, i dare you to try me out for $60
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        • Profile picture of the author OptedIn
          Originally Posted by uche goodness View Post

          Sometimes if you dont know if something works, why dont you keep it to yourself.
          You, asked - "What do you think?" Stand back! After 50+ years of being in business (longer than you've been on the planet, I'm sure) I have first-hand knowledge and experience of what works and what doesn't. Do you???

          for your information Optedin, there are similar services out there doing very fine some are generating $500k monthly
          So you say. No proof of that, at all. Don't believe everything you read on the Internet.

          and there are many hosting companies offering unmetered(unlimited) bandwidth.
          They are either the dregs of hosting companies or, you have never read the fine print.

          A close friend launched a similar service doing $5k monthly and he is growing in just 2 months. i dont want to post any link here, i would have showed you many similar models. in actual fact the $300/month is a promo price, its more than that. but you know what, i dare you to try me out for $60
          Honestly, I would never use any service that only charges $60 per month and claims they are offering unlimited high-quality graphics. I may be crazy, but I'm not stupid. I do nothing on the cheap. That's how I managed to run successful businesses for so long.

          If you're so cock-sure of your business model, why are you asking for input - and, if you're asking for input, why don't you want to hear anything other than what you want to hear?

          You'll go far in business with that attitude. lol
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          • Profile picture of the author uche goodness
            Yeah thanks a lot. i have listened to what others have said and learned from them all, i wish i could disclose some things to you here but i cant. Am seeing this discussion as a means to learn from one another. you know what, lets get something done. pay $2k for an ondemand dedicated designer , who you coud have a skype or whatsapp cal with on a daily basis. lets test it out . have you heard of productized startup? have you heard of subscription business model? 500k per month isnt true? kindly read about Russ perry.
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            • Profile picture of the author uche goodness
              Honestly, I would never use any service that only charges $60 per month and claims they are offering unlimited high-quality graphics
              since $60 is cheap, lets test something out, i will be your personal remote designer for $2k. and you come back here and share your honest experience.
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              • Profile picture of the author OptedIn
                Originally Posted by uche goodness View Post

                since $60 is cheap, lets test something out, i will be your personal remote designer for $2k. and you come back here and share your honest experience.
                I'm almost fully retired, so I don't honestly have any current or future need for this type of service. Also, I have strong relationships with graphic designers that I have worked with over the years, so when I do need something, it only makes sense that I would work with them.

                I do appreciate the offer and I do wish you luck with your venture.
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            • Profile picture of the author OptedIn
              Originally Posted by uche goodness View Post

              Yeah thanks a lot. i have listened to what others have said and learned from them all, i wish i could disclose some things to you here but i cant. Am seeing this discussion as a means to learn from one another. you know what, lets get something done. pay $2k for an ondemand dedicated designer , who you coud have a skype or whatsapp cal with on a daily basis. lets test it out . have you heard of productized startup? have you heard of subscription business model? 500k per month isnt true? kindly read about Russ perry.
              Have you heard of, "I couldn't care less?" How about, "Beating a dead horse?"

              Why are you so committed to selling me on your beliefs. I'm not trying to dispossess you of them. I simply don't agree with them. Are you that intent on denying me my right to not agree with your way of thinking. You may have success with some people trying that, but I'm a super-obstinate SOB that has spent a lifetime developing my beliefs and I'm simply not going to disavow them through anything you might say, based on your youthful inexperience.

              Let it go. Don't you have, "Bigger fish to fry." I mean, I can do this, all day. I'm retired. You should be spending your time in a more constructive fashion. We've both stated our case. People can decide if one of us has the better argument. Not that it matters, one way or the other. I couldn't care less whether or not someone agrees with me. :-)

              Cheers.
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  • Profile picture of the author savidge4
    Agreeing with Helisell... For $300 a month.. I personally could BURY you with work. You need to think limits with this. Im sure most are thinking $300 is an awful lot of money... but for those of us that pay exesively more than that, $300 is to good to be true. And with that, you need to find and define that line
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    • Profile picture of the author uche goodness
      ok thanks for your feedback
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    • Profile picture of the author uche goodness
      Yeah savidge, there is 2 design request per day restriction, so people dont abuse the service but if a user wants more request per day, they could talk to us and we will work something out for them.
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      • Profile picture of the author uche goodness
        @savidge, why dont you try us out for $300 for a month and you come back here to share your experience?
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        • Profile picture of the author savidge4
          Originally Posted by uche goodness View Post

          @savidge, why dont you try us out for $300 for a month and you come back here to share your experience?
          The reason I wont try... you have a 2 graphic limit.. thats 60 graphics a month.. divide that by 300 and we have $5.00 each. I can simply goto fiver and get the same thing and PROBABLY the same quality.. your NOT saving me any money - and I DONT use fiver - EVER.

          No offense to you... I can never hate the player.. your out there grinding - and thats good on you. Your grind is simply not for me.

          Keep up the effort man, and listen to what some of us are saying here... you are working on a dead horse right now.. there is F A R greater money to be made with the right advertsing and collateral to show your value.
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          • Profile picture of the author uche goodness
            Thanks , i have taken note of that and am changing somethings.
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      • Profile picture of the author OptedIn
        Originally Posted by uche goodness View Post

        Yeah savidge, there is 2 design request per day restriction, .
        Like I said - read the fine print. So much for, 'unlimited.'

        You can't make this shit up. Unbelievable.
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        • Profile picture of the author uche goodness
          Thanks! i have started making changes to some stuffs about the business.
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        • Profile picture of the author uche goodness
          You can't make this shit up. Unbelievable.
          Am already working on changing somethings your advises are noted.
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  • Profile picture of the author King Manu
    I agree with what others said, you need to have some kind of limit. At some point some clients will try to abuse the unlimited things. This is not like an eat all you can offer, where you can't physically get more. I can ask for 100 websites at once with this unlimited offer.
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  • Profile picture of the author Jason Kanigan
    In the last business I co-founded we bought a service like this for about $750/month.

    It was "unlimited" graphic design supposedly with a team.

    "The team" was unable to complete a single project we assigned during that month. Not one. And we ran with specific processes and were very clear. We had realistic expectations and figured if we got 2-4 items done satisfactorally it would be worth it.

    I worry your rates are too low...on the other hand, if you can complete something you'll be doing better than your competitors.
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    • Profile picture of the author uche goodness
      Yeah jason, that's what i am planning to solve, i have personally tried one before but my experience wasn't quite good at all, that's why i set out to start something that will make the users happy. Am also experimenting a another business model but i cant state it here, but i assume its something you might like. let me just drop a clue lets say for instance you spent $1000 - $2000 with us, by month end we will rebate you %10 of the money you spent with us. like i said we are actually testing it out with a firm in UK.
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  • Profile picture of the author Daniel Evans
    Originally Posted by uche goodness View Post

    What do you think about an unlimited graphics design request and revision service with a dedicated designer for $300/month? users sign up with the service and can request for graphics designs on-demand, where they can also request about 2 designs at a time. (link deleted by mod)

    It's not really a realistic or responsible way of running a graphic design business, since 'a design' is not an effective metric.

    Graphic design projects should ideally be quoted in accordance with spec.

    People in this 'IM' industry (ebooks, squeezes, lists) figuratively consume graphics like Snickers bars. People are going to take full advantage of your metric and you'll need those people who subscribe yet shy away, to justify the former demographic.



    Swings and roundabouts.
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    • Profile picture of the author OptedIn
      Originally Posted by Daniel Evans View Post

      It's not really a realistic or responsible way of running a graphic design business, since 'a design' is not an effective metric.
      The invaluable voice of experience. Thank you!
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  • Profile picture of the author Oziboomer
    In my business we employ a full time graphic artist and have done for the last 8 years or so.

    They always function close to capacity and there is always additional work being fed into their workflow.

    In most business models the capacity of production is secondary to the delivery of jobs to the system. It is rare to come across a situation where the sales systems exceed the production systems and in those circumstances it becomes easy to add extra people to the production side of the equation.

    In your example can you meet the demand profitably or find graphic artists to adequately meet the demand (at the price) if you have requests that exceed your current capacity?

    Usually there is a degree of relationship between graphic artist and client and that relationship is what helps both parties achieve their outcomes.

    Have you built the cost of nurturing relationships into your pricing?

    The price you suggest seems low which doesn't help to create a level of trust.

    Obviously quick and easy graphics might suit some people but for most serious businesses the expectation is price reflects quality and as such your price might need to be varied depending on your ideal target market to reflect the true value businesses place on quality graphics.

    Best regards,

    Ozi
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  • Profile picture of the author DIABL0
    In the past, I have simply used freelancer sites and have gotten custom graphics done for $5-$20.

    There are talented people living in 3rd world countries willing to do stuff really cheap.

    I would rather just pay on as needed basis. As I have never needed anything close to $300 worth in a single month.
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    • Profile picture of the author uche goodness
      Yes, i have learnt from people here, thats why am changing a lot of things and will accept per job using a business model that has proven to work. Thanks.
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  • Profile picture of the author MikeFriedman
    Some of the feedback you are getting is because you are pitching this all wrong.

    You are pitching it as an unlimited graphic design solution. It's not. It's more like hiring a VA. I can hire a VA for $XXX/month. That doesn't mean I can load them down with as much work as I want and expect it all done at the end of the month.

    Same thing with this type of service. Whether I submit 30 or 300 logos for design I'm going to get the same number of completed logos at the end of the month. Then I have to pay for the second month to keep them working on my project.

    I'm basically paying for the time of a graphic designer. They are going to work on my project, but it doesn't mean I can submit an unlimited number of projects and expect them all done at the end of the month.

    Your problem is going to be setting the proper expectations of customers.
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    • Profile picture of the author uche goodness
      i love you! Thanks. Am working on changing some of those stuffs, but i would love someone i could share my updates here.
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  • Profile picture of the author Brent Stangel
    Banned
    There is no limit to what you can order
    Yeah savidge, there is 2 design request per day restriction,
    So which is it?

    Fortunately, for me at least, I have great design chops and have no need for this type of service.

    I can complete a "design" in about the same amount of time it takes to explain to someone exactly what I want.

    Brent
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    • Profile picture of the author uche goodness
      Thanks brent, deeply appreciated, making those changes now.
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  • Profile picture of the author ATAC
    I outsource my graphic work all the time .

    And YES it sucks too wait for them...

    I want them NOW.. when I am in the middle of something..

    But the one thing that sticks out to me is YOUR PRICE.

    It's too steep for an entry product..

    If I was marketing this I would think in terms of a trap door into your funnel
    and then upsell from there...

    (Example) $10 for the first 5 days of up too 5 graphics .

    You know change the relationship from perspective buyer to a customer..

    Then go from there..

    Just a quick suggestion.

    It's not about the offer ..It's about how you market it ...

    So to answer your question !

    I would click away from your offer without reading it when I seen the price..

    I hope that I helped you
    Cheers
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    • Profile picture of the author uche goodness
      (Example) $10 for the first 5 days of up too 5 graphics .
      i love you! thanks for commenting will be implemented shortly.
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  • Profile picture of the author Daniel Evans
    Originally Posted by uche goodness View Post

    @savidge, why dont you try us out for $300 for a month and you come back here to share your experience?
    Originally Posted by uche goodness View Post

    since $60 is cheap, lets test something out, i will be your personal remote designer for $2k. and you come back here and share your honest experience.

    The fact that you are already taking the liberty to market within this very thread, proves that you direction was definate, making the thread a mere attempt to garner what few agreements you can to bolster confidence in your decision. These questions in threads are all too common - and all too apparent.

    Above all, the posts give weight to the fact that you are only interested in pocketing lump sums as quickly and as easily as possible - the repercussions of that desire, you deal with later.

    Graphic design doesn't require nor function on a 'USP' such as this. It is not an 'industry' which functions effectively as a subscription service. It functions upon quality of work, which is a product of close customer relations.

    You should focus on building and marketing an effective portolfio, rather than bagging money and thinking later.

    Test yourself out and build and market a portolfio, since that's your means of acquiring work.

    One client, (paying per spec),can be enough to fill your entire schedule...and your pockets on an ongoing basis.
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  • Profile picture of the author ChrisBa
    The first thing I thought is most people would likely just go to fiverr, I'm not saying that's better but I just think that would be the direction that most would go
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    • Profile picture of the author Daniel Evans
      Originally Posted by ChrisBa View Post

      The first thing I thought is most people would likely just go to fiverr, I'm not saying that's better but I just think that would be the direction that most would go

      Many will go to Fiverr, but gone are the days people are paying $5 - at least for quality work that isn't nabbed, copyrighted clipart.


      It's good to see the new princing structures / packages in place now.
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      • Profile picture of the author uche goodness
        Thanks daniel. would need to talk to you somewhere else, i want to disclose something to you.
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