Problem with email list. Please, help!

14 replies
Hi everyone!
We have recently set up a business.
We are 4 people and we have put together our emails lists, making a total of around 800 emails. We have collected these emails from clients who have hired our services.
I have created a Gmail account and have put those 800 emails as contacts. The problem is that Gmail only allows to send 500 emails a day, so I am sending half one day, half the next.
I wouldn't mind doing that, but for some reason many people are NOT receiving those emails, so it seems Gmail cannot handle so many emails in one go.
Another possibility would be to use an email account from my hosting (Hostgator), like info@mydomain.com buth they told me I can only send 500 at a time, to prevent spam!
Alright, so I thought Aweber would be the solution. Since I already have an account with them I could transfer all emails and create a new list. However, they require everyone to confirm their subscription. If we did that we would lose a lot of subscribers...
So Gmail, Hostgator and Aweber are not being very helpful...
Any suggestions anyone?
#email #list #problem
  • Profile picture of the author Nathan2525
    Originally Posted by creative View Post

    Hi everyone!
    We have recently set up a business.
    We are 4 people and we have put together our emails lists, making a total of around 800 emails. We have collected these emails from clients who have hired our services.
    I have created a Gmail account and have put those 800 emails as contacts. The problem is that Gmail only allows to send 500 emails a day, so I am sending half one day, half the next.
    I wouldn't mind doing that, but for some reason many people are NOT receiving those emails, so it seems Gmail cannot handle so many emails in one go.
    Another possibility would be to use an email account from my hosting (Hostgator), like info@mydomain.com buth they told me I can only send 500 at a time, to prevent spam!
    Alright, so I thought Aweber would be the solution. Since I already have an account with them I could transfer all emails and create a new list. However, they require everyone to confirm their subscription. If we did that we would lose a lot of subscribers...
    So Gmail, Hostgator and Aweber are not being very helpful...
    Any suggestions anyone?
    Here are a couple of solutions for you.

    1. You can call Aweber and request that they get put in
    without confirmation. They will want to know where they came
    from, though they do do it.

    2. Mail Chimp is another email provider like Aweber and I believe
    they do not require confirmation.
    (mention that you may have to move providers to Aweber)

    Hope this helps
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  • Profile picture of the author Shaun OReilly
    Originally Posted by creative View Post

    So Gmail, Hostgator and Aweber are not being very helpful...
    Actually, GMail, HostGator and AWeber are being very
    helpful... to protect the reputation and deliverability of
    their e-mail sending servers.

    You say that you'll 'lose subscribers' - but have these
    people ever physically subscribed to join one of your
    lists? If not, you don't have ANY subscribers - just a
    collection of e-mail addresses of past and current
    clients.

    Dedicated to mutual success,

    Shaun
    Signature

    .

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    • Profile picture of the author creative
      Hello Shaun.
      I understand what you are saying. They are trying to protect people from spam and that is very good.
      The problem is when we collect email addresses from offline sources. I actually have a physical form which gets signed by my clients in which they write down their name and email address and they agree to be included in my list. This is how we do it here, in Spain to prevent legal problems.
      Following Nathan's advice I have contacted Aweber and it seems I can import the list without the confirmation if they have already confirmed before through another source, which is great! I have answered a lot of questions and I am now waiting for their instructions.
      Thanks everyone for your answers!!!

      Originally Posted by Shaun OReilly View Post

      Actually, GMail, HostGator and AWeber are being very
      helpful... to protect the reputation and deliverability of
      their e-mail sending servers.

      You say that you'll 'lose subscribers' - but have these
      people ever physically subscribed to join one of your
      lists? If not, you don't have ANY subscribers - just a
      collection of e-mail addresses of past and current
      clients.

      Dedicated to mutual success,

      Shaun
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  • Profile picture of the author Mark McCullough
    The only thing email services are worried about is delivering spam. That being said, as suggested above, if you explain to them the nature of the list, they won't force you to re-opt in everyone. If they still insist on it, then find a different email provider. I've used a few that allowed me to import lists.
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    • Profile picture of the author creative
      Well, Aweber is telling me that they don't have a way to verify that my subscribers actually opted to be in my list, so I guess I will have to find a different email provider...
      Anyone knows of an email provider or a software or something that would allow me to import a list without reconfirming?
      Thank you very much!!!
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      • Profile picture of the author Nathan2525
        Originally Posted by creative View Post

        Well, Aweber is telling me that they don't have a way to verify that my subscribers actually opted to be in my list, so I guess I will have to find a different email provider...
        Anyone knows of an email provider or a software of something that would allow me to import a list without reconfirming?
        Thank you very much!!!
        I did the same thing today...MailChimp
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        • Profile picture of the author creative
          Originally Posted by Nathan2525 View Post

          I did the same thing today...MailChimp
          I've just been chatting to a MailChimp agent and I still have to reconfirm.
          Any other suggestions, anyone?
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          • Profile picture of the author Shaun OReilly
            [DELETED]
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            • Profile picture of the author creative
              Thanks Shaun!
              I'll try that one too!!!
              Oops! I was answering to a post and it's dissapeared now!
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          • Profile picture of the author Nathan2525
            Originally Posted by creative View Post

            I've just been chatting to a MailChimp agent and I still have to reconfirm.
            Any other suggestions, anyone?
            Sorry about that. It was fine for me today.

            Strange?
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            • Profile picture of the author creative
              Originally Posted by Nathan2525 View Post

              Sorry about that. It was fine for me today.

              Strange?
              Don't worry...
              I have been chatting to icontact and it seems they don't have a problem with physical opt-ins so I'll just cancel my Aweber account and use icontact.
              Thanks!
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  • Profile picture of the author TopKat22
    Before you cancel anything, wait and see how it works out with icontact.

    If you haven't emailed to your list in a long time (or ever), they could consider this spam.

    I have gone around and around with this with clients of mine and we used several services like icontact and constant contact and yes, they did allow us to upload the list, once a lot of those people started opting out, they closed the accounts.

    We finally went back to aweber and this is what was done.

    Using their existing email service, we sent out emails to some of the list everyday saying that we were changing our email services and that they would be receiving an email that stated confirmation required. We told them to please make sure they confirmed that email in order to stay on our list and for doing so, we are including a coupon for one free (something of value) for everyone who confirms.

    yes, we still lost people, but not too many and I figured the ones that were lost probably would've never done anything anyway.

    Good luck.
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    • Profile picture of the author creative
      Originally Posted by TopKat22 View Post

      Before you cancel anything, wait and see how it works out with icontact.

      If you haven't emailed to your list in a long time (or ever), they could consider this spam.

      I have gone around and around with this with clients of mine and we used several services like icontact and constant contact and yes, they did allow us to upload the list, once a lot of those people started opting out, they closed the accounts.

      We finally went back to aweber and this is what was done.

      Using their existing email service, we sent out emails to some of the list everyday saying that we were changing our email services and that they would be receiving an email that stated confirmation required. We told them to please make sure they confirmed that email in order to stay on our list and for doing so, we are including a coupon for one free (something of value) for everyone who confirms.

      yes, we still lost people, but not too many and I figured the ones that were lost probably would've never done anything anyway.

      Good luck.
      Excellent advice!
      Thanks a lot!
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  • Profile picture of the author mwashington
    I have many suggestions. I am interested in helping you. Get in touch with me at help@manuelwashington.com and I'll get back.
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    Manuel Washington
    Internet Marketing Consultant Of The Future
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    • Profile picture of the author creative
      Originally Posted by mwashington View Post

      I have many suggestions. I am interested in helping you. Get in touch with me at help@manuelwashington.com and I'll get back.
      Email sent.
      Thanks!
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