Lack of Communication In IM
Hello Warriors,
In my recent journeys in IM I see a lot of questions in the WF about the different difficulties that "Newbies" run into.
I would like to know if this is a widespread problem or if it is exclusive just to me.
Lack of Communication.
Why is it so hard to write follow up emails or to let your client know the status of their order? Often times when I have ordered a service, communication is wonderful until the money is exchanged. Then after that getting any type of return email is a constant chore. This drives me crazy and makes me want to pull my hair out.
My feeling about this is that it is very easy to blow someone off when you don't have to see them "face to face." To me this is the most basic and the very beginning of good customer service.
I hope all of you Warriors follow this easy step in your dealings with your clients and Communicate. Emails are quick and easy to write and make those that are paying for a service more comfortable.
Thank you for allowing me to vent.
Aaron
In my recent journeys in IM I see a lot of questions in the WF about the different difficulties that "Newbies" run into.
I would like to know if this is a widespread problem or if it is exclusive just to me.
Lack of Communication.
Why is it so hard to write follow up emails or to let your client know the status of their order? Often times when I have ordered a service, communication is wonderful until the money is exchanged. Then after that getting any type of return email is a constant chore. This drives me crazy and makes me want to pull my hair out.
My feeling about this is that it is very easy to blow someone off when you don't have to see them "face to face." To me this is the most basic and the very beginning of good customer service.
I hope all of you Warriors follow this easy step in your dealings with your clients and Communicate. Emails are quick and easy to write and make those that are paying for a service more comfortable.
Thank you for allowing me to vent.
Aaron
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