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Email address of your clickbank buyers

by Fleki
8 replies
I am not familiar with Clickbank that much after all. I am advertising affiliate products and my email follow up sequence has a total of 20 emails pushing the same offer.

I am getting buyers, but I want to opt them out of that email campaign so that they don't get the same offer in their mailbox after they purchase.

I can't really match them with the clickbank receipts and it's getting to the point where I can't do it manually since there are more and more buyers each day.

There has to be a way to track this. I'll go check out the FAQ section now, but I figured I could get a better answer here.

Thanks
#address #buyers #clickbank #email
  • Profile picture of the author MilesBaker
    Hello Fleki,

    ClickBank does not provide the email address of customers to affiliates.

    Possibly you could work something out with the vendor and place a tracking pixel on the thank-you page which you could then use to notify you of customers and have them removed from your list automatically. This would require some kind of custom script.
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  • Profile picture of the author Fleki
    Podcast #10 around 20 min: "it may be weird since you don't know if those people already bought something for you" (or something like that)...

    It is very weird, now that I don't know who bought what and I'm still selling it to them. I actually got an email asking me "how many times do you want me to buy this thing?"
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    • Profile picture of the author Alexa Smith
      Banned
      Originally Posted by Fleki View Post

      It is very weird, now that I don't know who bought what and I'm still selling it to them. I actually got an email asking me "how many times do you want me to buy this thing?"
      Yes - this is a potential problem for all of us affiliates.

      (When I first started as a CB affiliate, they used to provide the buyers' details, for affiliates. But no longer.)

      You can encourage your subscribers to let you know when they've bought a product so you can move them to a different list and/or not promote the same thing to them again, if they're bothered about that (as some will be, if you don't discuss it with them). The ones who will notify you will also re-opt-in to a different list, if that helps you.

      And you can explain to them very openly, right at the start and again periodically exactly how affiliate marketing works and be totally open with them about how CB affiliate marketing, in particular, works, and why that happens. (They understand and accept it, if you explain it). I find this very helpful, and a natural part of what I do anyway, and in a sense it's simply a continuation of my affiliate disclosure, of which I like to make the very most I can anyway, because all these things do help me to get more sales.

      (You can also offer an incentive if they buy through your link and show you the receipt - an extra "free report"/"product" or whatever, if you want. I don't and won't do this, because I don't want any of my subscribers to buy because I'm offering that - I want them to buy through my link because I'm the person through whose link they choose to buy, just because they trust my recommendation. That helps me to sell them other products in future, and I strongly prefer it, myself.)
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      • Profile picture of the author MilesBaker
        Why not just add a line to your email that says "Already purchased? Click Here".

        Then make that link go to a very nice thank you page, where you could thank the customer for their purchase, offer help or assistance with the product, or show them how to get support for the product they purchased, PLUS offer some additional products that may benefit or go along with their original purchase.
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        • Profile picture of the author Fleki
          Originally Posted by MilesBaker View Post

          Why not just add a line to your email that says "Already purchased? Click Here".
          I actually like this a lot. I will say "already member?" or "already got this program?"

          I think i'm going to offer them something if are a member regardless of where they purchased it.
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  • Profile picture of the author garyv
    I can't remember if Clickbank frowns upon giving bonuses? But you could offer a bonus if they purchase from you, then just provide another opt-in to get the bonus. Then have that opt-in automatically remove them from the previous list.
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    • Profile picture of the author Alexa Smith
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      Originally Posted by garyv View Post

      I can't remember if Clickbank frowns upon giving bonuses?
      No, they don't. This is one way (not something I'd want to do myself, but I know it can work, and I know people who use this method successfully). ClickBank doesn't allow money, or vouchers redeemable for money/savings, or discounts - but you can give additional products/reports/whatever, if you really want to.
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  • Profile picture of the author romesaranto
    Not sure if this will help but you could take a look at Clickbank List Automator
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