Not to sell anything, but to save myself from answering a bunch of questions over and over in the future.
I know that when a person in the offline forum talks about a bunch of different experiences, people tend to think “Yeah right. How could you have done all those things in one lifetime…?”
So here it is:
I started out when I was 21 as a telemarketer for a construction company, and became really good at it. I was the telemarketer of the month in a small room of maybe 10 or 12 people for nine months in a row, by my second month there. I have told a lot of people the story of the struggle of learning to telemarket there.
After that I bounced around between a few telemarketing rooms and factory jobs for a couple of years… before getting signed to a publishing company as a full time staff songwriter for seven years.
During that time, I was also a performing artist, in fact here is one of my songs, (Yes, it's me singing) recorded at RCA studios in Nashville, from 20 years ago. There is nothing to sell here, so this link is totally non promotional:
When that songwriting contract ended, I went back into the work force at a telemarketing room that sold directory listings for an online business directory.
That's also about the time I started getting online myself, and the first place I found was the WF. Have been an altruistic warrior every since then!
In that call center, which sold directory listings, I quickly moved up to being a top telemarketer, and was made assistant manager, then general office manager.
That place had around 100 telemarketers. I managed it for just over a year. During my time as manager we sold over 19,000 directory listings.
During this time word had spread of my management abilities, as telemarketers who would leave my room would go to other rooms and talk about me… and it lead to me getting hired on as general manager of another room across town…
This room was a BPO company who handled all kinds of different contracts from merchant processing services, to Sprint, Verizon, credit card companies, employment guides…, all kinds of different contracts.
We probably worked on 30 or more different contracts over my almost two years there…
So that’s where a lot of these stories come from. Much like Ewan who has worked on all kinds of ad copy contracts… when you manage TM’s for a BPO you over see selling processes for a lot of different types of companies.
That doesn’t mean I was RICH, just successful. A telemarketing manager doesn’t make a ton of money… although, later I did experience some really great successes in my own businesses.
I then went to work as the sales manager for another web design company for around a year with a about a dozen or more salespeople.
I have also had a couple of telemarketing rooms of my own over time… and one that was run virtually over the internet.
Two, including the internet one, acted as lead generation companies for insurance agencies and financial agencies such as mortgage brokers, and the like…
The other was a web design company, which I later turned into a niche online directory…
2005-2007 I managed a fairly large room in Nashville Tn., called NPS. It was a fundraising room that collected funds for charities such as police, firefighter, diabetes, veterans of war, and others. We raised millions of dollars per year in charity funds!
In between times I have done some telemarketing from home for myself on various projects, have consulted other companies who came to me for help with their telemarketing processes…
And finally, I started the telemarketing forum (of which many of you are familiar) in 2010, which I ran for a few years before selling it to a company called Safe Soft Solutions. In the last few years I have worked a lot online training people and helping them learn telemarketing from home, in the process I have learned a lot more, myself.
Aside from all of that, there have been a few short lived sales jobs here and there ...but that is pretty much the gist of it.
For instance, I tried to be a new car salesman once, but I hated it...so that didn't last long. I also sold steak door to door for a few months, working out of a pickup truck with a freezer on the back of it. lol As well as having managed a small chain of retail stores for a friend of mine, for a short season.
So, anyway; that’s where my experience comes from.
I hope this thread can be left up, because I want to be able to send people to it, if they ask me where I got all my information… and it will just save a lot of trouble.
In the meantime, anyone who wants to know anything about telemarketing, can also utilize this thread and I will be glad to help you anyway I can.
Much love and peace,