Real Offline Biz - Problem/solutions?For those who actually work offline -

45 replies
Hi..please can we have a thread for people who actually do offline work..

not for those trying to sell some product or report or scheme?

and not for people who have NO idea what/how to start an offline biz?

~~~~~~~~~~~~ Real offline workers - a problem you have/had and/or a solution

One of my biggest problems is getting what I need from small biz owners
graphics, written info, what they want ,what they don't want, the look they want, what they can't or won't have ....not to mention passwords, log ins etc
I find many of them have developed a mess of mismatched graphics, duplicate and mismatched "citations" etc over the years

My (ongoing) solution has been to keep tweaking and working on my "info sheet" that I send to them...I now am more firm about getting it all on paper - easier to wait than to start with out the info and have to do more revisions

I am open to other solutions too ...your thoughts on this? thanks

and what problem solution do you have?
(please text guy ..do not post spam here LOL)
#biz #offline #problem or solutionsfor #real #work
  • Profile picture of the author sandalwood
    Well, I'm confused. You are looking for people who actually do offline work but not those of us who sell a product. Since I started an offline store front business selling a product I think I'm qualified in at least that regard. But, I'm not qualified because I sell a product. Hmmm, I wonder exactly where that places me and what exactly is offline work???

    I like reading your posts because of the great info/ideas you present. But this one doesn't read like one of your better posts. Since I feel certain you will "help me" I thought I'd drop this little nugget.

    Thanks,

    Tom

    Originally Posted by Freebiequeen1999 View Post

    Hi..please can we have a thread for people who actually do offline work..

    not for those trying to sell some product or report or scheme?

    and not for people who have NO idea what/how to start an offline biz?

    ~~~~~~~~~~~~ Real offline workers - a problem you have/had and/or a solution

    One of my biggest problems is getting what I need from small biz owners
    graphics, written info, what they want ,what they don't want, the look they want, what they can't or won't have ....not to mention passwords, log ins etc
    I find many of them have developed a mess of mismatched graphics, duplicate and mismatched "citations" etc over the years

    My (ongoing) solution has been to keep tweaking and working on my "info sheet" that I send to them...I now am more firm about getting it all on paper - easier to wait than to start with out the info and have to do more revisions

    I am open to other solutions too ...your thoughts on this? thanks

    and what problem solution do you have?
    (please text guy ..do not post spam here LOL)
    Signature
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    • Profile picture of the author Freebiequeen1999
      Originally Posted by sandalwood View Post

      Well, I'm confused. You are looking for people who actually do offline work but not those of us who sell a product. Since I started an offline store front business selling a product I think I'm qualified in at least that regard. But, I'm not qualified because I sell a product. Hmmm, I wonder exactly where that places me and what exactly is offline work???

      I like reading your posts because of the great info/ideas you present. But this one doesn't read like one of your better posts. Since I feel certain you will "help me" I thought I'd drop this little nugget.

      Thanks,

      Tom
      Hi Tom.. I have zero problem with people doing offline/online biz - my real gripe is the foolish nonsense around here - I am up for any real biz

      an example is when there is a thread the vultures swoop in....to promote what they are promoting. It has gotten out of hand

      My own problem - which I am working on - is not really "selling" or closing or getting money upfront - it is after the close - getting them to move ....I hate dragging it out

      Now...I do have some dragged out jobs that pay me weekly or monthly LOL>> which is cool. I am looking for ways to speed up the process - and also to communicate clearly with them
      Any ideas welcomed. Do you have lollygaggers too?
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      • Profile picture of the author sandalwood
        Lollygaggers seem to be the constant in almost every transaction. I use 2 methods. One, is stressing their pain point one more time. I only tell them what they told me so I can't be accused of making up anything. 2, if they don't move, I drop them. I will admit I have left many thousands of dollars on the table because of #2 but I rationalize it thusly: It is cheaper to get a new account than chasing this dead horse.

        That is always open to analysis but it works for me. When it stops, I'll change. BTW, I am NOT telling anyone to mirror me. I am saying it works for me. I happen to believe there are a lot of fish in the sea so I operate accordingly.

        Good luck to you and I am totally supportive of your efforts to curtail the posting just to promote cowboys and calling out of the sig line promoters. Also, the how do you sell asking crowd evidently can't read. This forum is full of advice, and free at that, but we get the same question over and over. Oh well, it is an open forum so I guess if we don't like the question we don't respond to the post.


        Originally Posted by Freebiequeen1999 View Post

        Hi Tom.. I have zero problem with people doing offline/online biz - my real gripe is the foolish nonsense around here - I am up for any real biz

        an example is when there is a thread the vultures swoop in....to promote what they are promoting. It has gotten out of hand

        My own problem - which I am working on - is not really "selling" or closing or getting money upfront - it is after the close - getting them to move ....I hate dragging it out

        Now...I do have some dragged out jobs that pay me weekly or monthly LOL>> which is cool. I am looking for ways to speed up the process - and also to communicate clearly with them
        Any ideas welcomed. Do you have lollygaggers too?
        Signature
        Get 30% or More Retirement Income If you are serious about your retirement, you'll love this product.

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    • Profile picture of the author animal44
      Originally Posted by sandalwood View Post

      Well, I'm confused. You are looking for people who actually do offline work but not those of us who sell a product. Since I started an offline store front business selling a product I think I'm qualified in at least that regard. But, I'm not qualified because I sell a product. Hmmm, I wonder exactly where that places me and what exactly is offline work???
      Don't worry. I work with offline businesses - have done for nearly 40 years, and I'm not selling a WSO or anything else other than free advice, however I apparently don't qualify under Freequeen's "rules"...
      Signature

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      What I do for a living

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      • Profile picture of the author Freebiequeen1999
        Originally Posted by animal44 View Post

        Don't worry. I work with offline businesses - have done for nearly 40 years, and I'm not selling a WSO or anything else other than free advice, however I apparently don't qualify under Freequeen's "rules"...
        >>>??? what rules would those be? that one actually works offline or actually works..

        not just another thread about "gee I wanna work offline what should me do?"

        and not someone pushing their (often unrelated) product in our faces

        However.....as a famous Brit wrote "The lady doth protest too much, methinks."

        You have told us over and over that you are not selling a wso and again you just said it here...
        but on another thread you said you are writing a program....for udemy...maybe a wso blah blah...

        as a semi famous American from Mayberry used to say "Surprise Surprise"
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        • Profile picture of the author animal44
          Originally Posted by Freebiequeen1999 View Post

          You have told us over and over that you are not selling a wso and again you just said it here...
          but on another thread you said you are writing a program....for udemy...maybe a wso blah blah...
          Oh no, you've uncovered my master plan. Join forum in 2008 in order to sell a WSO in 2015...

          Really is time to change the record...
          Signature

          People say nothing is impossible, but I do nothing every day.
          What I do for a living

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        • Profile picture of the author iAmNameLess
          Originally Posted by Freebiequeen1999 View Post


          You have told us over and over that you are not selling a wso and again you just said it here...
          but on another thread you said you are writing a program....for udemy...maybe a wso blah blah...
          You've got the memory of an elephant. I always considered my memory to be great but how do you remember every single person's posts? lol.
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          • Profile picture of the author animal44
            Originally Posted by iAmNameLess View Post

            You've got the memory of an elephant. I always considered my memory to be great but how do you remember every single person's posts? lol.
            She's stalking me... Must stop using Lynx (maybe that's a UK only joke)
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          • Profile picture of the author Freebiequeen1999
            Originally Posted by iAmNameLess View Post

            You've got the memory of an elephant. I always considered my memory to be great but how do you remember every single person's posts? lol.
            Actually....I do have the memory of 2 elephants...and it does come in handy for sales

            as I said before I am a "super recognizer"...I have taken tests on faceblind.org plus the uk one and both times I score so high they invite me to take more - I have had researchers send me tests....as a super recognizer I not only recognize faces but I can see a baby picture and if I "know" the star - or know the person - I can tell you who it is. As an advanced super recognizer I don't "see" twins as being alike...every twin looks different to me...I will see a shape of the jaw, or their ears..or a mole on their neck...and to me they do NOT look alike LOL

            this is not anything one learns really (no wso on the way haha)....nor is it really a sign of intelligence (sigh).....it is mostly thought to be genetic. One thing may be - my grandfather was from a very tiny village in Ireland - where people mostly looked like each other LOL...
            and his family had "SeanchaĆ­" - storytellers who memorized stuff generation passed to generation - so my best guess is my memory comes from them? I have been to Irish festivals and been told by "irish" peeps that I am one of those..and my grandmothers told me that too - who knows?

            at any rate...without trying I remember stuff...I also have photographic memory which helps me in my graphic work. If you ask me about Johnny d'angelo I can see his little 6 year old face when he would pull my hair in first grade,I can see the tape the little creep had on his glasses LOL

            Now...the good part of this....i have the (unasked for) knack of a person calls me up 6 months after I met them..and I will immediately "see" their face - and ask "how did your daughters cheerleading contest go?" or "Oh did you guys move to the new office you told me about?"....

            I can see someone I met for 10 minutes 2 years later and remember their face, biz, where they are from....and the fact they have a siamese cat haha

            Of course when they are amazed I act like it is just "them"...but really it is like just a ...something I do....I do remember posts...>I remember a lot
            I do think it helps in sales <grin> It can also be a distraction - sometimes "overload"...I think it is also a reason why I can get bogged down. I expect other people to remember what they said they would do. I also can't understand how people don't know their passwords...how they "forget" who their web host is...LOL
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        • Profile picture of the author TheBigBee
          Originally Posted by Freebiequeen1999 View Post

          >>>??? what rules would those be? that one actually works offline or actually works..

          not just another thread about "gee I wanna work offline what should me do?"

          and not someone pushing their (often unrelated) product in our faces

          However.....as a famous Brit wrote "The lady doth protest too much, methinks."

          You have told us over and over that you are not selling a wso and again you just said it here...
          but on another thread you said you are writing a program....for udemy...maybe a wso blah blah...

          as a semi famous American from Mayberry used to say "Surprise Surprise"

          One thing we should all keep in mind is that we live in a system called capitalism. If you are ethically and legally exchanging goods / services for cash, you have no problem. In fact, capitalism cannot work any other way. I wouldn't be so upset about capitalists, being capitalists by selling information to folks who have yet to master how to become good capitalists.

          Additionally, WF is a BUSINESS. A LARGE chunk of their revenue comes from the sale of WSO thread purchases and subsequent thread bumps. I surmise that WF calculated that there was a market (suppliers and consumers) and they simply "connected the dots."

          Also, without much context you have been very critical of me in some of my threads / posts and I have chosen to take the high road. This left me jaded and confused...

          I don't know much about you, but from what I have seen, particularly through your replies to my material, it appears you are not as happy as you'd like to be. To be clear money does not = happiness.

          Right now something is broken in your business and you're conflating that with capitalists who create material designed for capitalists who are not good at being capitalists...

          Nonetheless, if you take issue with folks you feel dive in to "passively" self promote, why not just one up them by offering highly valuable and useful information. Remember; "what they eat won't make you poop." Be well! BE HAPPY.
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  • Profile picture of the author Underground
    Originally Posted by Freebiequeen1999 View Post

    Hi..please can we have a thread for people who actually do offline work..

    not for those trying to sell some product or report or scheme?

    and not for people who have NO idea what/how to start an offline biz?

    ~~~~~~~~~~~~ Real offline workers - a problem you have/had and/or a solution

    One of my biggest problems is getting what I need from small biz owners
    graphics, written info, what they want ,what they don't want, the look they want, what they can't or won't have ....not to mention passwords, log ins etc
    I find many of them have developed a mess of mismatched graphics, duplicate and mismatched "citations" etc over the years

    My (ongoing) solution has been to keep tweaking and working on my "info sheet" that I send to them...I now am more firm about getting it all on paper - easier to wait than to start with out the info and have to do more revisions

    I am open to other solutions too ...your thoughts on this? thanks

    and what problem solution do you have?
    (please text guy ..do not post spam here LOL)
    Mike Cooch, who by virtue of being such a rarity in the slimy, ass-hat filled IM world due to being a true professional, providing value, and being a great entrepreneur with real business skills, makes up for the rest of inane morons running their scammy, dishonest 'make money online' game on you all day like unthinking lemmings, has a great course on stick strategies.

    It's about clear on-boarding and having the right conversations and setting the right expectations with the clients in the on-boarding phase so they know what's required of them. Done in a way that positions you as professional and someone to be respected, but framed in a way that communicates it is in their best interests to be timely, provide what's needed, etc in order for them to get the most benefits.

    This one area alluded me for years. I knew I should have something but didn't know how to get a systematic, workable structure after the sale in the onboarding and fulfilment stage until I'd got that course.

    One of the things that makes me despair about this place is the complete void of information about what happens after the sale and in the fulfilment process to provide a great service and make sure that customer sticks around for the long term. To grow that relationship for the long term in a professional, peer-to-peer way. Newbies aren't even taught that. Not even the basics that they need to have a business structure.

    People love to pump out BS and ideas, or stress about working how they can make sales for some lame solution they've bought in a WSO, by have no structure in place after that to make them a legitimate business.

    Simply because you share my own bewilderment at the way people think and act in the IM space, and how many live in the fantasy bubble, which makes me laugh, I'll let you take a look at the course if you want?

    It will give you a very solid solution to the problem your having.
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    • Profile picture of the author Freebiequeen1999
      Originally Posted by Underground View Post

      Mike Cooch, who by virtue of being such a rarity in the slimy, ass-hat filled IM world due to being a true professional, providing value, and being a great entrepreneur with real business skills, makes up for the rest of inane morons running their scammy, dishonest 'make money online' game on you all day like unthinking lemmings, has a great course on stick strategies.

      It's about clear on-boarding and having the right conversations and setting the right expectations with the clients in the on-boarding phase so they know what's required of them. Done in a way that positions you as professional and someone to be respected, but framed in a way that communicates it is in their best interests to be timely, provide what's needed, etc in order for them to get the most benefits.

      This one area alluded me for years. I knew I should have something but didn't know how to get a systematic, workable structure after the sale in the onboarding and fulfilment stage until I'd got that course.

      One of the things that makes me despair about this place is the complete void of information about what happens after the sale and in the fulfilment process to provide a great service and make sure that customer sticks around for the long term. To grow that relationship for the long term in a professional, peer-to-peer way. Newbies aren't even taught that. Not even the basics that they need to have a business structure.

      People love to pump out BS and ideas, or stress about working how they can make sales for some lame solution they've bought in a WSO, by have no structure in place after that to make them a legitimate business.

      Simply because you share my own bewilderment at the way people think and act in the IM space, and how many live in the fantasy bubble, which makes me laugh, I'll let you take a look at the course if you want?

      It will give you a very solid solution to the problem your having.
      Thanks Underground...yes this is what I think I am trying to say...it is not just about "getting the sale" it is about what to do afterwards.

      I admit I am one to advocate a "sales process"....my current work in progress is the "aftersale".....

      I like the idea of setting the expectations clearly. Thank you...yes. feel free to PM me
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      • Profile picture of the author Underground
        Originally Posted by Freebiequeen1999 View Post

        Thanks Underground...yes this is what I think I am trying to say...it is not just about "getting the sale" it is about what to do afterwards.

        I admit I am one to advocate a "sales process"....my current work in progress is the "aftersale".....

        I like the idea of setting the expectations clearly. Thank you...yes. feel free to PM me
        Cool. I also have his course on his sales process, which is killer too, and he says that if you just have those sales skills you can still make money.

        But he gives a great lesson on the hard numbers and how little profit there is after costs if people are just focused on the front-end, and why it's so imperative to generation ongoing revenue per client.

        The guy build his local marketing business to over $150,000 a month do that.

        I'll pm that to you by tomorrow at some point.
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    • Profile picture of the author qu4rk
      Originally Posted by Underground View Post

      It's about clear on-boarding and having the right conversations and setting the right expectations with the clients in the on-boarding phase so they know what's required of them. Done in a way that positions you as professional and someone to be respected, but framed in a way that communicates it is in their best interests to be timely, provide what's needed, etc in order for them to get the most benefits.
      UG, this is money. Where can I find out more about this? It would be nice to find a process that has already been developed by someone else. My on-boarding process is a bit sloppy & I'm looking to do exactly what you just posted above.
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      • Profile picture of the author Underground
        Originally Posted by qu4rk View Post

        UG, this is money. Where can I find out more about this? It would be nice to find a process that has already been developed by someone else. My on-boarding process is a bit sloppy & I'm looking to do exactly what you just posted above.
        Quark, there's a few very sharp and observant people on this place amongst walking dead who are constantly seeking products that promise to remove their need to have to think about anything, and you are one of the smart ones.

        That process indeed equates to a lot of money on the back-end and loyal customers that stay for years, generating revenue for the business in way that is ongoing. Without generating long-term, repeat customers in Mike's case, because he was hiring sales people on a salary so his customer acquisitions costs were higher, his numbers wouldn't have added up. He says he don't know of anyone successful in the offline space selling one off services.

        And the after-sales truly is one of those areas that you would not have realized need just as much attentiveness as the sales process. Not just sending a 'customer reactivation direct mail sequence a few months a year to neglected customers, or a thank you letter, but something a lot more indepth then that.

        He actually has sales people to do the sales, and account manager who does all the after sales stuff to set routine and pattern of follow-ups, reminders, etc. And recommends distinguishing the roles and getting someone in as soon as feasible.

        He even holds a 20 minute on-boarding call, which he calls ''throwing the customer over the wall'' to illustrate a transition'' where the sales person and account manager let the prospect know that the account manager will be their point person now and how things need to run. He also points out '1st 30 days' which he says is critical period where there customer is still working out whether they have made the right choice or not or has been ripped off again, and how vital that phases to have a game plan that fostered confidence, satisfaction and trust with the prospect if you want to build a really profitable business.

        He has a really real-word proven strategy and process for the first 30 days, the first 90 days, quarterly business reviews. All systemized.

        It's really is one of the most important trainings and education I've received because just that shift to focusing on the complete lifecycle of the customer with the aim for them to be generating revenue for years, snaps you out of the narrow, self-defeating one of always looking to make sales, and not considering much else.

        I was going to upload it earlier, but the site wasn't responding, but I'll share some more info with you at some point tomorrow.
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        • Profile picture of the author qu4rk
          Originally Posted by Underground View Post

          Quark, there's a few very sharp and observant people on this place amongst walking dead who are constantly seeking products that promise to remove their need to have to think about anything, and you are one of the smart ones.
          Yes, I save myself years by using someone else's system that they either modified & fine tuned or created from scratch.

          Originally Posted by Underground View Post

          It's really is one of the most important trainings and education I've received because just that shift to focusing on the complete lifecycle of the customer with the aim for them to be generating revenue for years, snaps you out of the narrow, self-defeating one of always looking to make sales, and not considering much else.
          Exactly, client acquisition has such a huge time, energy & money cost, that if you can increase your LTV, then you're literally creating money out of thin air. You keep that client for an extended period by creating a great business system. Once it's a system...It's on auto pilot!


          Originally Posted by Underground View Post

          I was going to upload it earlier, but the site wasn't responding, but I'll share some more info with you at some point tomorrow.
          I'm over here licking my chops bro! Keep us posted!
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  • Profile picture of the author Mark Singletary
    Of course, despite all your complaints against product sellers, you also have absolutely zero credibility in this arena. You talk about people spouting off stuff they know nothing about but why should we listen to you - an anonymous person with no proof - compared to them?

    Both of you are sharing your "knowledge". The only difference is they are charging for part of it. When did charging for something become a "sin"?

    Mark

    PS I like many of your posts and find them valuable. But you come across as a troll too often with your unnecessary and unwarranted attacks against people sharing information - just like you are - just because they want to get paid for the time they spend sharing.

    Originally Posted by Freebiequeen1999 View Post

    Hi..please can we have a thread for people who actually do offline work..

    not for those trying to sell some product or report or scheme?

    and not for people who have NO idea what/how to start an offline biz?

    ~~~~~~~~~~~~ Real offline workers - a problem you have/had and/or a solution

    One of my biggest problems is getting what I need from small biz owners
    graphics, written info, what they want ,what they don't want, the look they want, what they can't or won't have ....not to mention passwords, log ins etc
    I find many of them have developed a mess of mismatched graphics, duplicate and mismatched "citations" etc over the years

    My (ongoing) solution has been to keep tweaking and working on my "info sheet" that I send to them...I now am more firm about getting it all on paper - easier to wait than to start with out the info and have to do more revisions

    I am open to other solutions too ...your thoughts on this? thanks

    and what problem solution do you have?
    (please text guy ..do not post spam here LOL)
    {{ DiscussionBoard.errors[10204388].message }}
    • Profile picture of the author Freebiequeen1999
      Originally Posted by Mark Singletary View Post

      Of course, despite all your complaints against product sellers, you also have absolutely zero credibility in this arena. You talk about people spouting off stuff they know nothing about but why should we listen to you - an anonymous person with no proof - compared to them?

      Both of you are sharing your "knowledge". The only difference is they are charging for part of it. When did charging for something become a "sin"?

      Mark

      PS I like many of your posts and find them valuable. But you come across as a troll too often with your unnecessary and unwarranted attacks against people sharing information - just like you are - just because they want to get paid for the time they spend sharing.
      The shameless self promotion is out of hand

      You can clearly see what goes on - any question and they swoop in

      the guy with "text" in sig suggests texting biz

      the one offering a content writing course say = learn to write content

      and so forth and so forth

      It is just so ridiculous. A woman trying to sell something "local" was told by some newbie from China to "use ppc">>. amazing that he offers a ppc course in his sig line haha

      How can anyone trust such self serving advice ? I don't say I am an expert...but I do work offline

      Anything I say is totally up for debate...and I don't sell anything so I dont care - prove me wrong. Show me something new or better. I have learned some from others here but you have to wade through a lot of junk o junk.

      Here is a thought - I know stuff I don't post everything I know
      really some secrets why would you go sell them for $9.95 or $17 or ?

      If you really want a laugh visit the IM forum...where you can watch people with no skills no success no nothing whine about "how can I make a wso" and then you can watch other vultures rush in to help - ready to coach

      Funny one today - "how can I make my first dollar online"??

      Yikes

      I suggested page sayin "H//ll no I don't wanna work, I just want a buck" with a paypal link...you see bums in Key West (and elsewhere around here) with that sign and it works...one guy in KW is pretty well to do thanks to that gig )

      I do try to be helpful LOL
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  • Profile picture of the author Underground
    You really don't understand by now, how this place works Mark? How quickly people sell their integrity at the first chance of making a few hundred dollars.


    I cannot for the life of me work out how people who have been here for years don't know what a cesspool this industry is overall compared with the professional and credible business world.


    All the BS copy and false promises, the 20 upsell pages selling you increasing worthless products for ever greater amounts of money you're subjected to when you think you've bought a complete solution, obnoxious, begging exit pop-ups giving you massive discounts in desperation, the false scarcity plays that are just out-right lies and shameless deceptions, the 'this product has a value of $20,000 but I'm not going to charge anywhere near that, if you by today you can get it for $20 instead', the spamming your email box with junk affliate offers and launches for products that don't work, moving you onto other email lists when you unsubscribe, the new 'FB ads' course with a cool name promising 50-100 new leads a day if you buy the course, but not telling you need a daily budget of $250 dollars a day to achieve on the front end, and those just being one of hundreds of plagiarised rehashes of better courses anyway. On and on.


    It's appalling how fast people sell out, and the amount they'll feed you if there is money involved.


    People do not like the truth though, I've noticed, that most people here are out and out frauds trying to make money selling crap to their and hair-brained schemes to others here who, if they studied, know all the copy techniques, ploys and methods themselves and should know better than to fall for the BS.

    Shame on the perpetual victims for never wising up though and letting themselves be conned.
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  • Profile picture of the author Mark Singletary
    Underground - I know 100% what you are saying. I avoid and call out every fake, fraud, thief, etc. every time I can.

    But, my point is, the sole fact that someone created a product to sell sharing their knowledge about how to do something does NOT make them bad. It doesn't mean they have sold out or that they are a fraud or that their information is all the sudden worthless.

    What if you or the OP decided to get a little side income coming in by writing an ebook about the 10 biggest obstacles to offline success? It was full of valuable information, used none of the marketing techniques you yourselves don't like, honored refund requests, provided great customer service, etc.

    This means two things depending on your personal viewpoint:

    1. You two have switched to the dark side and you are going to scam and defraud everyone you can with your worthless, rehashed, pile of steaming crap.

    2. You are going to potentially help a lot of people have a better life for themselves and their families by teaching them some valuable skills they can put in place in their business. For this knowledge, they are happy to cough up $7-$97 (or whatever) to potentially improve their business.

    I try to give people the benefit of the doubt until they prove otherwise. Some, though, don't and they come across as haters, trolls, etc.

    Mark
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    • Profile picture of the author Underground
      Originally Posted by Mark Singletary View Post

      Underground - I know 100% what you are saying. I avoid and call out every fake, fraud, thief, etc. every time I can.

      But, my point is, the sole fact that someone created a product to sell sharing their knowledge about how to do something does NOT make them bad. It doesn't mean they have sold out or that they are a fraud or that their information is all the sudden worthless.

      What if you or the OP decided to get a little side income coming in by writing an ebook about the 10 biggest obstacles to offline success? It was full of valuable information, used none of the marketing techniques you yourselves don't like, honored refund requests, provided great customer service, etc.

      This means two things depending on your personal viewpoint:

      1. You two have switched to the dark side and you are going to scam and defraud everyone you can with your worthless, rehashed, pile of steaming crap.

      2. You are going to potentially help a lot of people have a better life for themselves and their families by teaching them some valuable skills they can put in place in their business. For this knowledge, they are happy to cough up $7-$97 (or whatever) to potentially improve their business.

      I try to give people the benefit of the doubt until they prove otherwise. Some, though, don't and they come across as haters, trolls, etc.

      Mark

      Good point, in that they aren't all like that. On this place the majority are just selling crap to others, and it's so obviously when people are self-promoting and saying stuff to drive traffic to their sigs or when they are being helpful without self-interest playing a part.

      I've been through probably thousands of wso and trainings over the years.

      Probably about 5% were written by people like Iamnamless or Ewen, who genuinely impart and share great content, free or paid.


      The rest were by people who bought a course 'create your very own infoproduct in 24 hours even you don't know anything about a subject and start making bank'.

      I've looked into courses like that, who proffer the idea that 'you don't need to be a genius. You can be a 10th-grader passing down what you know to a 9th grader, as long as you know a little more than they do, and still make a profit'.


      I don't know why but stuff like that, that encourages doing the very minimum you can in order to make money, and acts like you don't need any real skills or knowledge, really annoys me and is endemic here.

      Find the most mediocre, easily, brain-dead simple thing and sell you soul and act like a complete cretin to make money with it. It's why so few people in this space actually learn the skills needed for real success, because they're constantly chasing quick and easy and convenient and want to do the bare minimum.


      So I don't think it's a clear cut as you're either doing a good service, or a complete fraud. Most just think it acceptable to produce pointless crap and sell it and have been told they're doing something good.

      Yesterday I saw a course by Mario Brown, saying in the all the years he's been in IM, the easy thing do to with no experience and no capital, and which you can start making money tomorrow with no capital outlay or skills to speak of is offline consulting.

      That's his positioning for his new course; no money, no investment, no hard-work, no knowledge, no skills needed. Buy his course and go out and collect checks like the ones for $2500 on his sales page.

      The positioning he is using for this is one most use, it's what the copywriters are actually teaching them. Make it seem like there is nothing required on their part, just the system itself will do all the work. I know because I've studied the same copywriting courses, and seen that complete nonsense, fantasy premise in countless sales pages, so much they I can't even bring myself to read most of them, because I know the tricks and BS their trying to sell me on.

      Most people are not even aware they are being dishonest or half-assed. It's certainly not the case that most are selling quality and keep their integrity intact while doing that.

      People like Freebiequeen pointing that out are actually far better intentioned and have more integrity then those constantly giving bias info in the hope people by their stuff.
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  • Profile picture of the author iAmNameLess
    Originally Posted by Freebiequeen1999 View Post


    One of my biggest problems is getting what I need from small biz owners
    graphics, written info, what they want ,what they don't want, the look they want, what they can't or won't have ....not to mention passwords, log ins etc
    I find many of them have developed a mess of mismatched graphics, duplicate and mismatched "citations" etc over the years

    My (ongoing) solution has been to keep tweaking and working on my "info sheet" that I send to them...I now am more firm about getting it all on paper - easier to wait than to start with out the info and have to do more revisions

    I am open to other solutions too ...your thoughts on this? thanks

    and what problem solution do you have?
    (please text guy ..do not post spam here LOL)
    I don't know if my response is welcome since I sell a product lol.

    However... I will respond anyway because I have never really cared if what I have to say is welcome or not.

    Freebiequeen, that is the same problem I've had and there is no real solution for it when you're at the mercy of the client to provide this information. I've had quite a few pissed off clients that I felt I overdelivered for but the problem was I still didn't have the information or certain things I've asked for numerous times.

    After going down the same road multiple times, I realized the only way to solve this problem is to not make it a problem.

    If content is needed, I no longer wait for them to type something up and send it to me, I provide content as part of a web design package, and then they approve it and send necessary changes.

    If they have pictures to send of jobs or work samples, I use them, but if not I use stock photos, sometimes readily available by manufactures or companies they're affiliated with.

    Most clients don't know what they want, so I don't recommend waiting for them to tell you what they want, take initiative and if they don't like what you've done, fix it. They usually though, want you to show them what they want, lol.

    As for citations, that problem can usually be fixed by submitting to aggregators instead of looking for login information. The directories will often correct the data, and if not, it really isn't as big of a deal NOW as it was just a year ago.

    In my opinion the only solution to the problems you've mentioned, is not making it a problem anymore. It gives you a competitive advantage by differentiating from everyone else in this saturated arena, and also makes your work flow much less chaotic.

    Just my suggestion.... been there, and it sucks to deal with. No amount of tweaking a request sheet or info sheet is going to solve all those issues, the only way to solve the problem is to not let it be a problem in the first place. This seriously used to be one of my biggest problems.

    My other biggest problem is taking a project from 95% completion to 100%. Seems like that last 5% takes forever.... usually related to getting registrar information and changing name servers lol.
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  • Profile picture of the author Freebiequeen1999
    Hi Nathan...thanks for your advice....

    and no I totally respect you - in fact some newbie who has made an "appointment" was yapping at you on another thread and like the hater troll I am I jumped in to defend you

    The difference is - you have a sig line but you actually post real posts - and are helpful...and you discuss things...you are not here just to push something. If it is not right for someone , or they have no interest..you do not post just to push a wso and that is a huge difference

    the ones I speak of are the ones who rush to any thread to PUT THEIR GIVEN SALES PITCH IN THERE....lol..it is really obvious and really annoying

    ~~~~~~~~~~ Thanks for your advice on dealing with the clients - I am trying trying to implement this more....the idea of getting pictures from "their suppliers" is a good one I should follow through with more....like that...I guess I need to get this into the mix right at the start and not let it drag on

    I hope to get to the 95 % done ...LOL>> right now I have some at 85% - 90%;

    It is a fine line. I think sometimes as a woman I also have a harder time on this end of it...

    I do feel like a nagging teacher sometimes - "dog ate my homework, cat threw up, relatives came to town, my sales manager quit," yada yada LOL

    thanks
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  • Profile picture of the author Mark Singletary
    Back to the topic at hand, one issue I've been contemplating an answer to is the lack of general marketing knowledge on the part of the client interfering in the entire process.

    For example, one of my people is a health and graphics professional (graphics is on the side). So he is sold on big, pretty graphics as the best marketing tool and not so much on calls to action, good headlines, content marketing, etc.

    I've considered providing a marketing 101 online course geared for my target markets. This would cover internal marketing such as customer service, answering the phone in a marketing friendly way, referrals to/from local referral sources, etc. as well as basic marketing education such as benefits vs. features.

    The ones that really want to grow would participate I think if they were sold on me. They could even require new employees as well as current ones to do this as part of their training programs.

    There are plenty of organizations such as Fred Pryor that do day long seminars on marketing topics geared to "real" businesses so it would seem there is money there to be made.

    Not sure if anyone has ever tried anything like this in addition to any other services you sell or even standalone. Anyone?

    Mark
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    • Profile picture of the author Underground
      Originally Posted by Mark Singletary View Post

      Back to the topic at hand, one issue I've been contemplating an answer to is the lack of general marketing knowledge on the part of the client interfering in the entire process.

      For example, one of my people is a health and graphics professional (graphics is on the side). So he is sold on big, pretty graphics as the best marketing tool and not so much on calls to action, good headlines, content marketing, etc.

      I've considered providing a marketing 101 online course geared for my target markets. This would cover internal marketing such as customer service, answering the phone in a marketing friendly way, referrals to/from local referral sources, etc. as well as basic marketing education such as benefits vs. features.

      The ones that really want to grow would participate I think if they were sold on me. They could even require new employees as well as current ones to do this as part of their training programs.

      There are plenty of organizations such as Fred Pryor that do day long seminars on marketing topics geared to "real" businesses so it would seem there is money there to be made.

      Not sure if anyone has ever tried anything like this in addition to any other services you sell or even standalone. Anyone?

      Mark
      Some great info there that shows the importance of educating your customer. Obviously, in some cases, sometimes they need a day long seminar to really understand what you do and the real value.


      The people and companies that communicate this and have a knowledge base that educated their customers are usually by far the most successful from my experience.


      I was dealing with a rep from this company today about using their API to provide market research and data on my own platform to my own clients, and started going through their knowledge base (SimilarWeb Knowledge Base - Web Measurement Learning Center) and its dawned on me how much I needed to learn to be able to work out how I, myself, can most benefit from their data and which data sets I need, let alone how I instruct my clients on how best they can use they data to improve their marketing.

      So I've been creating guides and educational material all day just because in the back of my mind I knew the most important think is them understanding things clearly, and I can't just assume they do.

      Learning about that company doing all day trainings to sell their products, just reinforced the idea that I need to strengthen my communication to ensure my clients know the how, what, why, when and everything they need to benefit most.

      Creating a knowledge base, with camtasia videos, reports, faq's I think is really worth the time doing and will generate more involvement and buy in from the client when they are more engaged in the process and what's required.


      They'll reciprocate in most cases, with the same level of attention to detail, clarity of purpose and intent and engagement/involvement in the process.
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    • Profile picture of the author Freebiequeen1999
      Originally Posted by Mark Singletary View Post

      Back to the topic at hand, one issue I've been contemplating an answer to is the lack of general marketing knowledge on the part of the client interfering in the entire process.

      For example, one of my people is a health and graphics professional (graphics is on the side). So he is sold on big, pretty graphics as the best marketing tool and not so much on calls to action, good headlines, content marketing, etc.

      I've considered providing a marketing 101 online course geared for my target markets. This would cover internal marketing such as customer service, answering the phone in a marketing friendly way, referrals to/from local referral sources, etc. as well as basic marketing education such as benefits vs. features.

      The ones that really want to grow would participate I think if they were sold on me. They could even require new employees as well as current ones to do this as part of their training programs.

      There are plenty of organizations such as Fred Pryor that do day long seminars on marketing topics geared to "real" businesses so it would seem there is money there to be made.

      Not sure if anyone has ever tried anything like this in addition to any other services you sell or even standalone. Anyone?

      Mark
      Interesting....there are a lot of biz owners who do not have a clue....but I do remind myself they have skills that I don't have....they can fix toilets, give a massage, watch a bunch of screaming kids in a day care, kill termites, make great pizza etc....
      I think sometimes we as offline marketers look down our noses at folks who clearly don't know how to work their computer - cause they have been busy running their business

      I think many of them would be open to this....there is also the possibility getting new clients from a seminar...yes, you can explain to them how they need to set up social media,set up email system, autoresponders, send emails, blog, website...when they think of how much work it is, and how busy they already are - then they may just hire YOU to do it win win LOL

      I did give a (free) short seminar to a select biz group a friend of mine owns - and I got 2 clients from it

      I also did a seminar for another non competing person who runs seminars (paid) ....I got half the door for that one and it was a nice sum and I did get one client and a couple who were interested but more looky lous

      now I have a guy who does quickbook seminars who wants me to speak (running, ducking, hiding...cause the JV animule may come after me....is this a JV>>??? LOL)

      Were you thinking of seminars or webinars?
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    • Profile picture of the author animal44
      Originally Posted by Mark Singletary View Post

      I've considered providing a marketing 101 online course geared for my target markets. This would cover internal marketing such as customer service, answering the phone in a marketing friendly way, referrals to/from local referral sources, etc. as well as basic marketing education such as benefits vs. features.

      The ones that really want to grow would participate I think if they were sold on me. They could even require new employees as well as current ones to do this as part of their training programs.

      There are plenty of organizations such as Fred Pryor that do day long seminars on marketing topics geared to "real" businesses so it would seem there is money there to be made.

      Not sure if anyone has ever tried anything like this in addition to any other services you sell or even standalone. Anyone?

      Mark
      We've done workshops and seminars reasonably regularly over the last five years. Always get clients out of it, especially if you follow up afterwards.
      Paid ones tend to have better and more reliable attendance.
      And we almost always used JVs (that word again) to fill them. In some cases I've used JVs to get the presenters as I'm not that thrilled at public speaking.
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  • Profile picture of the author Mark Singletary
    Starting with webinars because I am currently in a galaxy far, far away from where my target market is. But since that isn't the ideal (though life is about doing the best you can with what you have where you are), I would work towards "real" seminars.

    Then there is the question of paid/free.

    Many offliners seem to have the opinion that a service only model is the best but every time I see that I wonder if they have even tried a training/coaching (DIY) model at all or even a hybrid like you mentioned.

    If your goal is to sell services only then free may be the best option. If we can see that some/lots of companies prefer to do it themselves, then the paid option comes into play with the services being the upsell or backend.

    Mark
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  • Profile picture of the author Lance K
    Originally Posted by Freebiequeen1999 View Post

    Hi..please can we have a thread for people who actually do offline work..

    not for those trying to sell some product or report or scheme?

    and not for people who have NO idea what/how to start an offline biz?

    ~~~~~~~~~~~~ Real offline workers - a problem you have/had and/or a solution

    One of my biggest problems is getting what I need from small biz owners
    graphics, written info, what they want ,what they don't want, the look they want, what they can't or won't have ....not to mention passwords, log ins etc
    I find many of them have developed a mess of mismatched graphics, duplicate and mismatched "citations" etc over the years

    My (ongoing) solution has been to keep tweaking and working on my "info sheet" that I send to them...I now am more firm about getting it all on paper - easier to wait than to start with out the info and have to do more revisions

    I am open to other solutions too ...your thoughts on this? thanks

    and what problem solution do you have?
    (please text guy ..do not post spam here LOL)
    How do you accept payment? Deposit + rest at completion? A deposit + installments a milestones? Other?

    You could put language in the contract that the final installment is due X number of days after the project start date. Hopefully they'll be more likely to get the remaining info to you if they know they have to settle up even if the project isn't 100% complete. You could even use the final invoice as a reason to nag them one last time. Send the invoice & include a note that you can't complete the project without the info you've been waiting on, but that the payment is due regardless (in a more cordial way of course).
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    • Profile picture of the author iAmNameLess
      Originally Posted by Lance K View Post

      How do you accept payment? Deposit + rest at completion? A deposit + installments a milestones? Other?

      You could put language in the contract that the final installment is due X number of days after the project start date. Hopefully they'll be more likely to get the remaining info to you if they know they have to settle up even if the project isn't 100% complete. You could even use the final invoice as a reason to nag them one last time. Send the invoice & include a note that you can't complete the project without the info you've been waiting on, but that the payment is due regardless (in a more cordial way of course).
      99% of the time I have received the entire amount up front, no installments or partial payments unless it was a very large project.

      It doesn't help.

      I think it all depends on your ideal client as well. If you're the type to just go after a few clients but high quality clients then you're probably less likely to have that problem. However, if you're building a real business and want to lower your overall risk then you're looking for a certain level of volume, and that's when you encounter that more often.

      Maybe others have different experiences.
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      • Profile picture of the author Freebiequeen1999
        Originally Posted by iAmNameLess View Post

        99% of the time I have received the entire amount up front, no installments or partial payments unless it was a very large project.

        It doesn't help.

        I think it all depends on your ideal client as well. If you're the type to just go after a few clients but high quality clients then you're probably less likely to have that problem. However, if you're building a real business and want to lower your overall risk then you're looking for a certain level of volume, and that's when you encounter that more often.

        Maybe others have different experiences.
        Very true Nathan. I also am seeing that while I get referrals I often find the referrals are more work that others who I met on my own or who found me...

        sometimes it gets like..you do not want to let the person who referred you down....the referral may not be as "together" or may expect more...etc

        Referrals are great and I am grateful...but I am starting to see they may be more of a problem child? JMO? ideas? thanks
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  • Profile picture of the author Jason Kanigan
    For your onboarding process, it can be tough to get them to do the work.

    Sometimes it has lead to stalled projects. I had a high ticket client who just wouldn't make a video. Despite weeks and weeks of me telling him that's what he needed to do, he wouldn't get it done. I offered to do it myself. Nope. Everything had to be perfect--hair, clothes, mood--before he would do it. Never got done.

    I finally wrote a voiceover series for him but his target market never got to connect with him as well as they could have if he would have simply appeared on camera as he was. He was a good fit for that industry.

    And it's not about the size of the investment--people have paid 4 and 5 figures, and I've seen other consultants have this issue, too, where the client just slips away. Repeated pings go unanswered.

    The hardest part of the project can be getting the client to do the work.

    The way I've gotten through this is to walk the client through the process, sit with them through it, and charge them for it. Otherwise, "Yeah, I'll get to that," it goes to the bottom of their To Do pile.

    You can do this as part of your selling process. The term is the Monkey's Paw. Charge for the setup and plan, and deduct that amount from the total investment when they move forward.

    You're gonna need all that info anyway. Might as well charge them for it and ensure you get the data you need.

    And the bit about "what they want / what they don't want"...that stuff should be covered in the discovery phase. Not after they've hired you.


    About referrals...

    Are you taking whatever business comes along?

    You are still in control, even if it's a referral. You can still say, "No, it's not a fit, but thank you very much. I appreciate it! I wouldn't want to let you down or them down and get into a situation where things are not going to work out."

    It's happened to me...had a manufacturing client I took on who it turned out wouldn't let me touch his (crappy, website builder-homemade) site. I could put an opt-in form on the sidebar, but nothing else. No headline, no copy...had to leave the mishmash the way it was.

    And because of that lousy tool being stuck as it was, conversions suffered. Should have asked that question up front, and walked when I got a No.


    When you go through the Monkey's Paw step of the process, you can quickly find out how "together" your prospective client is or not.

    The chief problem we have as sellers is typically not being willing to be tough for a moment and ask the uncomfortable question. We have enough experience to know what the potential problems are...but we sweep them under the rug because we don't want to disrupt getting the order that is coming our way.
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  • Profile picture of the author digichik
    I have adopted a tactic used by John Logar, I get most of the important info I need from them in the initial meetings, prior to closing. I don't do "proposals", but I do use that information in the solution I present to them. Doing it this way saves me time. I get payment if full upfront in most cases, unless the project is 5 figures, then I may do 50%-50%.


    I let them know that I provide all of the copy, graphics, stock photo, etc., if there is anything else needed they have to get it to me right away. Taking on providing all/most of the content helps keep the project from getting stalled, most of the time.


    I also let them know that the clock for the delivery of their project does not start until they have delivered all of the info, they want included. Thus, if a website project has a 60 day delivery date, the clock does not start when payment is made, it starts the day they have delivered all of the necessary info. We've had clients wait until the 59th day, deliver the content, and then expect the project to be completed on the 60th day. Yeah right.


    Included in our agreement is the stipulation, if we are unable to communicate with a client on a project for a duration of 90 calendar days by phone or email during the design and development process, the project will be canceled without prior notice and no refund of the deposit/payments will be issued.


    My business is supposed to be a joy for me, not that I don't have "those days". Yeah, I even, occasionally, have one of "those clients" fool me into taking them on, but not as often. I have been doing this long enough to take control and not let the clients control me, so that I continue to enjoy my business.
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    • Profile picture of the author qu4rk
      Originally Posted by digichik View Post

      I also let them know that the clock for the delivery of their project does not start until they have delivered all of the info, they want included. Thus, if a website project has a 60 day delivery date, the clock does not start when payment is made, it starts the day they have delivered all of the necessary info. We've had clients wait until the 59th day, deliver the content, and then expect the project to be completed on the 60th day. Yeah right.
      Ah man, I have to add this. My clock gets fuzzy as ****. But now I see it so clearly. Thank you for posting this. Very valuable for us who have had "clock" issues before.

      Originally Posted by digichik View Post

      Included in our agreement is the stipulation, if we are unable to communicate with a client on a project for a duration of 90 calendar days by phone or email during the design and development process, the project will be canceled without prior notice and no refund of the deposit/payments will be issued.
      Wow, I have one of those...just sitting in limbo. A half-finished website, just sitting on our server since March. Have you tested charging people for being late? For instance, "you have x days to get your revisions to us. If not, then a ______ fee of $x.00 will be added for everyday late.

      I'm asking, because once you get a lot of projects rolling, it throws a monkey wrench in the system if they go non-responsive. Then, you have to remember where to pick back up, get contractors going again, etc.
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      • Profile picture of the author digichik
        Originally Posted by qu4rk View Post

        Wow, I have one of those...just sitting in limbo. A half-finished website, just sitting on our server since March. Have you tested charging people for being late? For instance, "you have x days to get your revisions to us. If not, then a ______ fee of .00 will be added for everyday late.

        I'm asking, because once you get a lot of projects rolling, it throws a monkey wrench in the system if they go non-responsive. Then, you have to remember where to pick back up, get contractors going again, etc.
        Since we get paid in full up front for 90% of our projects, it's not worth it to me to charge a late fee. For the larger projects, we are providing most, if not all, of the content. The big projects rarely ever micro-manage or delay. They fully grasp the concept -- "Time is money".

        Anything not delivered in a timely manner, delays their project until we can fit the revisions into our schedule, we let them know this.
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  • Profile picture of the author Freebiequeen1999
    Big Bee...



    People push their junk right in your face over and over. Yes since the company makes money off these wso' I guess you do have their interests in it..

    No thanks...I don't want to sell anything to people here...I actually have some things I do but why would I share them if they work for me? No thanks. If your Niche stuff was so good you would not be pushing it everywhere...you would be raking in your niche money. But ..oh yeah....you apparently are on to your next idea right?

    Face it - if all these "reports" worked we would not see poor people like the guy who claims he is almost homeless , crying on the main forum. Here on offline at least we can pick up the phone (if we are not skeered) and if we have a skill we can sell it. Got any skills besides a wso?

    I think ...people who can do...those who can't do "teach"....those who can't teach "consult"..those who can't consult get a job....those who can't do any of the above and are total dreamers buy into the idea of "hey easy money in your pj's...all dun for ya...no work..make money"

    so you see pathetic peeps like the kid asking how to "make a $1 online"....
    and even then some pushers were trying to sell him their "method"


    This was a thread to let people who actually work offline converse about real problems with real clients...not with some pie in the sky stuff. Work offline ? Got clients? Have something to offer besides a sig line? great
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    • Profile picture of the author TheBigBee
      Originally Posted by Freebiequeen1999 View Post

      Big Bee...

      People push their junk right in your face over and over. Yes since the company makes money off these wso' I guess you do have their interests in it..


      Now I see you have some funding stuff in your sig so I guess you want to push that off....what happened to your last venture? Where did the niches go? LOL

      No thanks...I don't want to sell anything to people here...I actually have some things I do but why would I share them if they work for me? No thanks. If your Niche stuff was so good you would not be pushing it everywhere...you would be raking in your niche money. But ..oh yeah....you apparently are on to your next idea right?

      Face it - if all these "reports" worked we would not see poor people like the guy who claims he is almost homeless , crying on the main forum. Here on offline at least we can pick up the phone (if we are not skeered) and if we have a skill we can sell it. Got any skills besides a wso?

      I think ...people who can do...those who can't do "teach"....those who can't teach "consult"..those who can't consult get a job....those who can't do any of the above and are total dreamers buy into the idea of "hey easy money in your pj's...all dun for ya...no work..make money"

      so you see pathetic peeps like the kid asking how to "make a $1 online"....
      and even then some pushers were trying to sell him their "method"


      This was a thread to let people who actually work offline converse about real problems with real clients...not with some pie in the sky stuff. Work offline ? Got clients? Have something to offer besides a sig line? great

      FreebeeQueen,

      I am sorry, there must be some confusion... Here are some FACTS about me:
      1. I operate a financial services technology company (website) which integrates with over 5,400 banks. Do you know what that took to build, design, and launch? From the ground up? Lots of tears, being kicked in the gut, ramen noodles... I never gave up even when it was darkest.
      2. I have been featured in Bloomberg Businessweek. Print + Online
      3. Prior to becoming a financial services technology CEO, I was a financial services marketing consultant. Produced 6 live action commercials with real hired actors, other videos, seminars, etc.
      4. I have written and published a few books on Amazon. Notice the titles of them. I have written them to a) RANK for targeted keywords, thus generating leads for myself b) generate organic inbound partnership inquiries.
      5. I have received venture capital for my venture. Only 4% of start-ups ever do...
      6. I work with "newbies" who are cold call warriors (real warriors in my book) in learning the ropes to this business.
      7. For the rest of my natural life, I will always be connected to the world of getting cash strapped business owners money. Why? Because as long as there is capitalism, there will always be a need for money. My market is a $500 billion market - what's yours?

      Finally, I use Warrior Forum as a place to experiment, test, and tweak. For $20 I have shipped several WSO's just to "test the market." And the direct messages I have received have left me concerned for our country... Not many "go-getters" out there.

      Needless to say, I wouldn't rely on providing $7 reports for a living when the average commission in my space is $2,800... I know of not a single person who started with me 8 years ago (besides myself) who has not had at least ONE month where they brought home $100k+ (I'm working on it). If I stayed the course and did exactly as they did without taking risks, I would have easily passed them... Every month.

      Now that we have the facts straight, and you know who I am and get the sense I'm not a product peddler and operate a real business, making real payroll, etc. - let's focus on my point.

      WHAT OTHERS EAT WON'T MOVE YOUR BOWELS SO STOP WORRYING SO MUCH ABOUT THEM AND FOCUS ON FIXING WHAT IS BROKEN FOR YOU.
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      FILL IN THE BLANKS!
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  • Profile picture of the author Freebiequeen1999
    Great Jay...so why not post about your business not about me here? this is a thread for people with real business..either selling stuff or selling services offline

    Just my thoughts but networking would probably be great for your type of business...do you do that? do seminars?
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  • Profile picture of the author animal44
    This is the same expert marketer who is over on the Blackhat forums stealing the very same WSos that she's so scornful of...
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    People say nothing is impossible, but I do nothing every day.
    What I do for a living

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    • Profile picture of the author mojo1
      Originally Posted by animal44 View Post

      This is the same expert marketer who is over on the Blackhat forums stealing the very same WSos that she's so scornful of...
      Say it ain't so, lol.
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  • Profile picture of the author livitweb
    No matter what kind of business you are in - it all relies on one common thing. TRUST and presenting a good relationship with your prospects and customers. If you don't focus on this aspect, then you will ultimately lose out - whether online of offline marketing. I found this great article on Relationship Marketing Here: Relationship Marketing | Internet Marketing Tips that Simply Work It explains a few really good tips for long lasting relationship building pillars. (I didn't write the article - but it rings true on all levels).
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    * Implement this secret method and watch your List Respond like clickwork *
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    • Profile picture of the author marciayudkin
      .I now am more firm about getting it all on paper
      You can be as "firm" as you want to be, but from my 30+ years in business, I know that some very good clients don't express themselves well in writing, don't like to write or never get around to writing tasks. Yet they can talk it out with you very well.

      If you are more flexible and offer to sit down with the client, in person or on the phone, to talk it through, you can usually get what you need in one pass.

      This beats waiting and begging hands down.

      Marcia Yudkin
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      Check out Marcia Yudkin's No-Hype Marketing Academy for courses on copywriting, publicity, infomarketing, marketing plans, naming, and branding - not to mention the popular "Marketing for Introverts" course.
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      • Profile picture of the author Jason Kanigan
        Originally Posted by marciayudkin View Post

        You can be as "firm" as you want to be, but from my 30+ years in business, I know that some very good clients don't express themselves well in writing, don't like to write or never get around to writing tasks. Yet they can talk it out with you very well.

        If you are more flexible and offer to sit down with the client, in person or on the phone, to talk it through, you can usually get what you need in one pass.

        This beats waiting and begging hands down.

        Marcia Yudkin
        Agreed...a digital recorder or even my phone, together with a 20-minute sit-down with the client, has saved the day many a time.

        I also use Skype with recording software. Of course you need to get the agreement with your client on what you're doing, but they never have a problem after you explain why you're recording the conversation.
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  • Profile picture of the author bizgrower
    Strive to provide most or all of the content because you're the expert. It can always be changed.
    Charge accordingly.

    Waiting for them can harm your reputation when you get blamed for taking so long.

    Develop policies as needed. Digichik gave some great examples. A one time thing is not
    a trend and should not be something you need a policy for. Something that crops up a few
    times and is problematic for you is something that you might want to develop a policy for.
    Especially if it is something that can harm your business or reputation.

    I developed a couple of policies so my desk clerks can use them to discourage someone
    from booking a room if the prospect is not desirable for the safe, comfortable, clean, quiet
    atmosphere of my hotel.

    One such policy is requiring a credit card on file for those paying cash and/or having a pet.
    80 year old Grandma with a dachshund is not going to have to have a credit card on file
    if she can only pay cash. Someone who is a jerk with a rowdy dog that is going to be all
    over the beds is going to have to have a credit card on file (or go elsewhere, and they
    usually go somewhere else). Policy gives us an out, but we can still use common sense
    where chain hotels can't (or don't allow the managers and employees to use their discretion).

    It is all very related to positioning and protecting your business operations and reputation.
    And sanity.



    Dan
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    "If you think you're the smartest person in the room, then you're probably in the wrong room."

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