What point are you trying to prove? -CALL YOUR OWN SHOTS! You CAN!

4 replies
Usually at the TMF when someone tells me they dialed for 2 hours straight and nothing happened.... I go into the dialer reports and see that they were logged in for two hours but they only took thirty calls and made 11 contacts and that they were on pause writing notes or doing whatever for an hour and 45 minutes of the two hour slot...

Thats REALLY the truth.

It was the same when managing a call center, the "successes" reports showed that they were taking calls back to back for hours on end, and the "failures" were messing around in between calls on pause and "wrap up" - Anything but actually consistently moving from call to call.

Yet every single one of them would swear they were working as hard as they could.

NEVER FAILS.

Dorking around between calls even for an extra minute or two can be the difference at the end of the day between someone who took 200 calls and someone who took 500...

The funny things is that the ones taking 200 feel liked they worked harder... and tried their heart out EVERY TIME. Inwardly they are looking for a reason to say "See... I tried to succeed but it didnt work".

Believe it or not, thats the point some are trying to prove with their efforts and they dont even know it.


Classically its referred to as "Looking for an excuse to fail" - "Naturally" , not a single person with that mindset would admit it, or even be consciously AWARE that thats their motivation. Its a classic condition. Just like fear of success... its real, and its COMMON -but most people dont believe it could be them.

You have to identify these conditions and eradicate them if you want success.

Most wander the earth and dont even realize that inwardly the "point" they are trying to prove is "How hard they tried"... and their point isnt to prove that they are a "success monster".

What are you trying to prove?

There is NO WAY you could make 500 calls and not find any interested prospects... I take that back - Yeah it could happen- BUT- if so, then maybe telemarketing isnt for you, and its true that its not for everyone...But neither is "Success".

The ole 80/20 doesnt change just because Id like it to. Most people will not succeed no matter WHAT...

Good news is that at any time you can get back on your horse and do it again, only follow the way of the "overcomer" instead of the "overwhelmed".

Yes, chamber of commerce meetings are great and people get great results.... But you cant predict your numbers or scale out quantifiably on it... Its "hit and miss".

On the phone, if you miss, you just make another call - In a COC meeting, if you miss, you are limited about future possibilities - and if you HIT - you are still limited as to how many people you can talk to on any given day...

In a coc meeting, if they dont like you, it may take years to overcome your first impression, but on the PHONE, if someone doesnt like you, you just move on to the next call and find someone who DOES... and you get better and better at making people like you along the way.

So, going to chamber of commerce meetings is a great way for someone who is real "Likable" to "get" business, but you cant "Build" on it necessarily, at least nothing with a duplicable system that will work for most any person in any town. You get one shot to make a good impression, if that fails - You are stuck on the outside of the club. In fact, in many cases, they may already have their favorite, popular person for that service, and theres no way you could've broken in anyway.

Its a good shot in the dark, but it isnt sure, and you cant CONTROL it - Success that you cant control - Or shots that you cant "call" - are as good as "Flukes".

If you got a sales sitting around for a month hoping and praying that craigslist would send you a customer- The craiglists market calls you shots. You got a random sales - Thats "a" success - but "You" still arent a success, because you dont know how to make it happen at will.

Better to develop "Skills" that give you control over your destiny, and enable you to call your shots.

I agree with Duke Nasty that telemarketing isnt easy for some... But can we get real for a minute?

When is being in the top percentile, and rising above and succeeding over the 80% ever easy?

Success isnt easy.... Its just "worth it". And telemarketing isnt easy either... but its "SURE", and its what stockbrokers, and Insurance agents and Web developers, and all outside sales people use to succeed.

If they think its too hard, as Duke pointed out I believe, they "Hire someone".... everyone is begging for someone else to do telemarketing for them...

Why? Because its hard... Why else? Because its "SURE" and they know its the best way to get business...

So, sure, it can be hard, but DUKENASTY confirms my point - People are begging for the service because its the SUREST way on the planet to succeed.

Sorry we cant make it easy to rise above the 80-90% of people who will never succeed at6 being in business by themselves... Being a champion means that MOST people are going to fail around you - or else you wouldn't be called a champion.

It also mkeans that while you are succeeding, you are going to see people all around you saying it doesnt work, even as you are working it , they are "Sheep"?

As jimbo says "Does a Lion care what a sheep thinks"? (Im being polite Dan).

If you want to succeed you have to be stronger than them - Its a natural fact.

Nobody on the Warrior forum, no system, no Guru is ever going to change that.

There are a million ways to succeed, and in EVERYONE of them 80% fail no matter what it is...

I dont make the rules , I just observe them.

Certainly you can read these words and see more passion, than that of someone who is just trying to "sell" something.

Hope it helps someone.
#call #prove #sessions #shots
  • Profile picture of the author ShayB
    I totally agree.

    Anyone with a script and a phone that works the numbers can succeed - if they actually make the dials.

    I've seen this with WAHMs, too. "I work so hard, but I'm not making money."

    Are you working? Or are you busy?

    There's a difference in spending 5 hours doing something that's an income-producing activity vs. straightening your desk.

    One will keep you busy. The other will make you money.

    JMHO and YMMV.
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    • Profile picture of the author John Durham
      Originally Posted by ShayRockhold View Post

      I totally agree.

      Anyone with a script and a phone that works the numbers can succeed - if they actually make the dials.

      I've seen this with WAHMs, too. "I work so hard, but I'm not making money."

      Are you working? Or are you busy?

      There's a difference in spending 5 hours doing something that's an income-producing activity vs. straightening your desk.

      One will keep you busy. The other will make you money.

      JMHO and YMMV.
      Exactly Shay! BTW I Loved your report!

      The funny thing is that ones messing around with paper weights half the day swear their day is longer and they worked harder - Successful peoples days FLY BY - and they didnt notice how hard it was because they had their mind on the prize not the effort - Thus they make more concentrated effort.

      Its a vicious cycle that many dont realize they are in, but 80% are.
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      • Profile picture of the author ShayB
        Originally Posted by John Durham View Post

        Exactly Shay! BTW I Loved your report!

        The funny thing is that ones messing around with paper weights half the day swear their day is longer and they worked harder - Successful peoples days FLY BY - and they didnt notice how hard it was because they had their mind on the prize not the effort - Thus they make more concentrated effort.

        Its a vicious cycle that many dont realize they are in.
        Glad you liked it!

        I agree. It's amazing how long the days seem for those who aren't really getting money made.

        I honestly think it's because it's more mentally draining to be "busy" rather than "productive."
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  • Profile picture of the author oldyounggary
    I know from experience that telemarketers can have their eyes on "different prizes." The bad ones generally ARE just dialing for a paycheck and the little voices inside their heads are keeping them from the work that has to be done.

    What work?

    If what you're doing isn't working you have to be ATTENTIVE to all of the elements of your presentation: your script, your delivery, your tone (smile when you're talking and relax into it some), your mirroring, etc. If you're listening to the little voices of negativity in your head you can't hear yourself and you're not watching what's working and what needs to be improved. And typically the TM's having trouble are the last ones to avail themselves of any resources, like listening to someone who is successful doing the job, reading a book or two about the smile and dial techniques, or even things as simple as just memorizing and practicing their script.

    And the could certainly benefit from the TeleMarketers Forum TMF. Looks like a great resource.
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