I am outsourcing a lot of my stuff, but some stuff I can't let go of because of quality control issues, and a few other reasons.
Anyhow the stuff that I have been outsourcing has worked off and on, but the biggest issue I face is that these workers just drop the ball.
They will be great workers and fully committed one day then then I don't hear from them for a week. It's just crazy. Even though I tell them I have lots of work for them and I take care of them well.
Been going through odesk, only hiring highly qualified and experienced people with great feedback, but then just about every one of them has issues.
I have had enough bad experiences with Bangladesh, and Pakistan that I don't even try anymore. India has been okay. Phillipines have been the best, but still total lack of accountability and taking ownership of a project. If I ask somebody to be creative and come up with ideas, it's like they are completely incapable of it. If I give word for word instructions then they can usually do it, but that's not what I'm looking for. Even at a higher rate I've experienced this.
Anyhow, I'm looking at possibly going through an outsourcing firm that keeps really close tabs on the workers and supposedly has a big focus on the experience and makes sure all workers are qualified.
I've heard of Zylun, and I know there are a lot of others.
What is everybody else doing for outsourcing? What is working and what isn't?