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Need your expert help......

by pwr47
3 replies
Hi Everyone,

I have a hosting account with Bluehost when i install wordpress V 3.04 on to my domain name the whole site disappears after a couple of days losing all my work in the process. I have contacted bluehost who says it is not a server problem and to clear mysql databases uninstall wordpress an reinstall.
I did this and it still happens i install and after a couple of days it vanishes. they now suggest contacting a web developer as they reckon its a script problem. I have tried installing wordpress on earlier versions and the same keeps happening

I am not a web developer and have very limited knowledge of any script so if you can help you may need to speak to me as you would a two year old so i can understand
would be great if any of you can help

Kind Regards

Paul Reilly (frustrated :confused
#expert
  • Profile picture of the author leiden
    Only your webhosting provide can help you with it. If they can't, time to look for new webhosting.
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  • Profile picture of the author h_al
    Hmm... Not sure what's the problem. You need to provide more details, or contact your host provider. If something is wrong from your end, PM me I can check it out for you for free.
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  • Profile picture of the author Ken Durham
    do the files vanish? or does the site just stop working?
    If the files are vanishing check your ftp logs and see if someone is logging in and deleting your files.

    If that isn't the case and the files are there then there it is a plugin or theme that is the issue. Do you have a caching plugin installed? I would start there if so.

    If the files are gone, scan "your" computer for viruses, change your passwords on "everything", and give it another go. Programs don't just vanish without help or hardware error...none that I have seen in the past 20 or so years at least...
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    yes, I am....

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