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Unread 10th February 2012, 12:44 PM   #51
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Default Re: JVZoo vs Warrior+

Quote:
Originally Posted by Garry Parkes View Post

1.Is PayPal OK with this immediate & split payment process system where both the affiliate and the vendor get paid instantly for the sale? If there is any risk here with PayPal looking at it unfavourably then it is a show-stopper for me using it.
Paypal preferres it to happen this way and they built adaptive payments just for this reason because of how the receipts are handled between buyer and vendor. It's not something we built, it's something Paypal themselves created (not JVZoo, but adaptive payments)

On a rotation, the buyer can get a receipt from the affiliate if it was "their turn" in the payment rotation and now your buyer potentially has a customer support nightmare because the only contact they have is that affiliate. Now if they file a complaint and the affiliate doesn't want to refund, it's bad on your as the vendor and you can still have to wind up paying them back to save face even though you got no money. Not to mention the fact Paypal doesn't like buyer to jump through hoops to get support from the original person who was selling it.

There's much more of a risk using rotations with potential problems than there is instant split.

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Originally Posted by Garry Parkes View Post
2. When the customer gets the one receipt I guess this is for the full purchase price but does it also show as one transaction in their PayPal account history?
The customer only get's one receipt and only sees one transaction. They get a receipt from YOU the vendor and as far as they are concerned there is no affiliate even in the picture (minus the affiliates compliance with affiliate documentation in their emails and earnings disclaimers)

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Originally Posted by Garry Parkes View Post
3. If they request a refund how is that handled? I know me as a seller can go into my PayPal account and issue a refund but do we have to contact the affiliate to do the same?
No, inside your JVZoo account, you simply click on the product, click on the receipt number and click the refund button. This then goes and takes the commission from the affiliate, bring it back to your account and the money is sent back to the buyer requesting the refund. This all happens instantly and it simply shows you as the vendor have given the buyer their refund. Takes about 2 seconds to do and all takes place inside JVZoo.
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Unread 10th February 2012, 12:53 PM   #52
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Default Re: JVZoo vs Warrior+

That's great.

Thanks Bryan for such a detailed response.

JVZOO seem to have all the bases covered - sounds great :-)

The fact that you say PayPal built the adaptive payment system tells should allay anyone’s concerns and that this is definitely the way to go with paying affiliates for IM products.

I'll certainly be signing up and trying it out.

Garry

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Originally Posted by Bryan Zimmerman View Post
Paypal preferres it to happen this way and they build adaptive payments just for this reason because of how the receipts are handled between buyer and vendor. It's not something we built, it's something Paypal themselves created (not JVZoo, but adaptive payments)

On a rotation, the buyer can get a receipt from the affiliate if it was "their turn" in the payment rotation and now your buyer potentially has a customer support nightmare because the only contact they have is that affiliate. Now if they file a complaint and the affiliate doesn't want to refund, it's bad on your as the vendor and you can still have to wind up paying them back to save face even though you got no money. Not to mention the fact Paypal doesn't like buyer to jump through hoops to get support from the original person who was selling it.

There's much more of a risk using rotations with potential problems than there is instant split.



The customer only get's one receipt and only sees one transaction. They get a receipt from YOU the vendor and as far as they are concerned there is no affiliate even in the picture (minus the affiliates compliance with affiliate documentation in their emails and earnings disclaimers)



No, inside your JVZoo account, you simply click on the product, click on the receipt number and click the refund button. This then goes and takes the commission from the affiliate, bring it back to your account and the money is sent back to the buyer requesting the refund. This all happens instantly and it simply shows you as the vendor have given the buyer their refund. Takes about 2 seconds to do and all takes place inside JVZoo.
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Unread 10th February 2012, 01:58 PM   #53
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Default Re: JVZoo vs Warrior+

Researching JVZoo and came across this. Perhaps for a Seller this is a great platform. Hoever, as a Buyer, it is missing one, big, huge, feature. There is no way to read reviews on a product or comment on it. I have bought 3 products through JVZoo as of this date and they all 3 suck. Problems with every one, over promoted, issues with programming. So essentially, there is no feedback, and no way to know if the product is as advertised. One thing is, I bought the first one from an individual who I ahd purchased from before. Then JVzoo got my my email and started promoting to me for other products. Now if the product is listed on the Warrior Forum and you just pay through JVzoo, that is probably ok. I will not buy direct from JVzoo again.
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Unread 10th February 2012, 03:25 PM   #54
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Default Re: JVZoo vs Warrior+

I understand that it is a payment processing system. The point I was making was that JVzoo now solicits via email for the products listed there. So if you buy direct off of their listing page, you do not get the benefit of the Warrior Forum.
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Unread 10th February 2012, 03:25 PM   #55
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Default Re: JVZoo vs Warrior+

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Originally Posted by Buildingfutures View Post
Having used both Warrior Plus and JVZoo as an affiliate, and setting up products in both programs, I gotta say, they're both good.

They both get the job done, but personally, I love JVZoo a bit more.

It's real simple and clean, you don't HAVE to pay $20 every time to release a product (you'll pay a small percentage of each sale to the platform, but you don't have to spend any more money to get the buttons to work or anything like that.)

Everything really just laid out for you with JVZoo, and there's plenty of people who are joining it.

Not to mention Bryan and E. Brian Rose are on top of everything, and make sure their coders take care of all their customers.

Example: Chris Ramsay released something recently, but he was having some problems.

They got to him QUICK and made sure everything was squared away so he could do his sale like he wanted without anything to hold it up.

Warrior Plus seems to be getting kinda lax with helping the customers and such. Not trying to say anything bad, but it just seems like they're not all there anymore.

JVZoo is new, everyone's on task, and it's easy to use.

I'll take JVZoo for all the products I release in 2012.

-Sean Sheehan
Thanks, Sean. Let us know if you have any questions.
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Unread 10th February 2012, 03:45 PM   #56
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Default Re: JVZoo vs Warrior+

As a payment processor, I am NOT disparaging JVzoo. As a BUYER I am saying if you BUY direct from JVzoo, in my opinion, you are missing out. There is no forum. There are no reviews, other than what the seller puts up there. There is NO indication of the problems the offer might be having. In summary, yes this platform, as is, benefits the seller, but not the buyer.
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Unread 10th February 2012, 04:30 PM   #57
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Default Re: JVZoo vs Warrior+

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Originally Posted by Jeremy Kelsall View Post
Some comparison and perspective from someone that's used both systems as an affiliate and a vendor.

1. I've had ZERO downtime with JVZoo as of yet, which means that I've made all the money I was supposed to make. With Warriorplus, I've lost thousands of dollars both as an affiliate when my links weren't being tracked and douche bag vendors wouldn't pay out and as a vendor when potential buyers couldn't buy.

2. As an affiliate with JVZOO, I get paid from the very first sale, with warriorplus, as an aff you have to wait for the 2nd sale to get paid.

3. As a vendor, If I have a partner in the product, I can set them up as a "JV" - assign a percentage from them, and the profits are split with every single sale that is made....So, no accounting to do later on, which makes it pretty damn simple.

4. JVZoo is using the adaptive payment system which is actually what paypal prefers for transactions like the ones that are being made, instead of customers sending money directly to affiliates and then a month later having no clue who the actual product vendor was.

Obviously the "idea" behind the two are similar, but for me, the infrastructure of JVZOO just makes me more comfortable right now...Hopefully Mike will look into some of the "glitches" that we've been experiencing as vendors and affiliates for the last couple months and fix them.
Thanks, Jeremy! Always awesome to get feedback from an experienced marketer, like you!
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Unread 16th February 2012, 11:37 PM   #58
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Default Re: JVZoo vs Warrior+

Been waiting on the recurring billing option for a while now. I was told it'd be out in the first week of Jan and then 3 weeks ago it was mentioned that it'd be out 'this week', but nothing yet - do you have a solid date on it yet?
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Unread 17th February 2012, 12:45 AM   #59
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Default Re: JVZoo vs Warrior+

Thanks for pointing out Jvzoo had no idea it existed, looks pretty interesting.
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Unread 17th February 2012, 07:05 AM   #60
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Default Re: JVZoo vs Warrior+

Firstly let me say that I haven't looked beyond this tread as yet, to read about JV Zoo, so these might sound like a dumb questions.

1..So is it the case that your WSO is posted on this forum but JVZoo is used as the payment processor?

2..If you're posting a product on JVZoo, why is everyone saying they post their WSO on JVZoo. As far as I knew a WSO is only on this forum?

--Glen
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Unread 17th February 2012, 07:21 PM   #61
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Default Re: JVZoo vs Warrior+

I have been searching the forum and jvz website and could not find an answer so I will ask here. If I am setting up a product that goes to my thanks page with an oto, do I have my oto on the download page of the main product? I am wondering if I have an oto if jvzoo automatically sends traffic there first before? Hope that makes sense. Just trying to figure out what I need to put on my thanks/download pages using this.
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Unread 18th February 2012, 10:03 AM   #62
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Default Re: JVZoo vs Warrior+

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Originally Posted by jackheape View Post
Researching JVZoo and came across this. Perhaps for a Seller this is a great platform. Hoever, as a Buyer, it is missing one, big, huge, feature. There is no way to read reviews on a product or comment on it. I have bought 3 products through JVZoo as of this date and they all 3 suck. Problems with every one, over promoted, issues with programming. So essentially, there is no feedback, and no way to know if the product is as advertised. One thing is, I bought the first one from an individual who I ahd purchased from before. Then JVzoo got my my email and started promoting to me for other products. Now if the product is listed on the Warrior Forum and you just pay through JVzoo, that is probably ok. I will not buy direct from JVzoo again.

Let me remark one thing you've mentioned (thing that i've tested and that it's NOT good for vendors):

They (JVZoo) get the emails from customers that belong to YOU (the VENDOR) and then starts mailing them OTHER offers from their marketplace!!! (offers that you as a vendor may not even promote / endorse). Vendors Beware of this.

So, they're using YOUR Customers (hot prospects which just bought something online from YOU) to make money selling other offers from the JVZoo marketplace, not to mention that you WON'T get a penny from those sales ( can upload some saved stats from a test).

It's Good for them, not so good for you. Here i wrote about this:

Any of you had any experience with jvzoo.com ?

Your customers are yours. And they don't have rights to take advantage of the sales you make to start sending them other offers unless you opt for this.

I've been using different platforms like Click2sell.eu and many others and can't remember something similar. What is worst, we're talking about a PAID service so they shouldn't touch your customers (beyond something strictly related to customer support).

Everything looked promising but this thing alone made me stay away from JVZoo. Hope they change this "good deal" for those who sell products there.

Best Regards,

Diego.
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Unread 18th February 2012, 12:14 PM   #63
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Default Re: JVZoo vs Warrior+

I've counted at least 3 threads on JV Zoo. I must admit I was considering Clickbank but was really impressed and 99% sure about going with JV Zoo.

HOWEVER, Diego's concerns not only gave me pause but are an immediate dealbreaker.

So let me see if I have this right...

JV Zoo captures the email address of MY customer and then in turn uses that for their own purposes and markets OTHER JV Zoo products from the marketplace? Are you kidding me?

Am I also right in that the only way to turn this off is if the customer says NO to updates? Which in itself is very deceptive, since they're likely to assume they are selecting updates to MY product, not other JV Zoo offers.

I'd appreciate some feedback from other JV Zoo users if these two items are in fact the case. And if so, why haven't more JV Zoo sellers other than Diego mentioned it before?

Marc
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Unread 18th February 2012, 03:54 PM   #64
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Default Re: JVZoo vs Warrior+

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Sorry we won't be seeing you there then Gary, but it's not quite the problem you seem to think it is. The adaptive payment process (not a rotation) was built by Paypal specifically for affiliates to use. You as the affiliate never have contact with the buyer, the receipts always come from the seller and you are simply paid you "cut" after the buyer has paid the seller from the sellers account. You don't even exists as far as the buyer is concerned (Minus the terms of use policy, earnings disclaimer on your site or email, etc).

If it was that big of a "risk", which it's not considering the thousands of people who run their programs on JVZoo, W+, RAP, Digi and others every single day, Paypal would simply close them all down for using such systems.

There was a 6 weeks process to even get approved to build the system through their adaptive payments.

We've even had a group of Clickbank power sellers move over because of how bad Clickbank's refund policies are and their fines they are dishing out because of them. These's guys refund percent since switching? Less than 2% which is a HUGE drop from Clickbank. Why is that? Because Clickbank will give you a refund if you feel like you didn't find your shoes in enough time this morning or what ever other silly reason people come up with. In Paypal, you have a chance to fight it, black list them through JVZoo so they can't buy and just a ton of other options Paypal gives you.

You may not like these systems, but as you can already tell, it's something that's not going away anytime soon. More and more people are going to be wanting to get paid up front and actually search out affiliate programs that do pay that way since it's available.
I have made my feelings as a BUYER known in other threads. However, you are wrong about the refund issue. Right now I am trying to get a refund. I contacted the seller and he sent me the affiliates email. I emailed the affiliate who I purchased through, 2x, and never received an answer. Now the charge is in dispute at Paypal. Now I say you are wrong. Maybe the seller is misleading me. But I could not find any link on the offer in Jvzoo to request a refund. So I have to go to the seller. Moreover, you have to, as a buyer, open an account on JVzoo. I assume so that they can market direct to the buyer, which they do. (In effect, you as the marketer, just gave away your list.) On the details purchase page, they list the transaction ID, and the sellers name (the affiliate) but no email. They do list the product support email.
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Unread 18th February 2012, 10:12 PM   #65
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Default Re: JVZoo vs Warrior+

I just ran my first offer on JVZoo and I have to say that I am very impressed with their platform. It is very easy to use and so far my affiliates seem to be happy with it as well.

I actually like that they don't have as many products right now because if you have a hot offer and it is a top 10 seller for the day you tend to have numerous affiliates start promoting it without even contacting them. WarriorPlus has so many offers you tend to get lost in the mix in my opinion.

A couple pointers..When listing your product I would ALWAYS opt for the flat fee instead of the 5% per sale. I personally didn't see this option when I listed my product and after selling around 300 copies so far the flat fee would have been MUCH cheaper.

With the Paypal adaptive payments, You (the vendor) are actually paying the affiliates so you will need to collect tax information from your affiliates which can be a headache.

As far as JVZoo getting the email address of all your buyers, that is definitely a negative and it would be nice if you had an option to bypass this. However, so far I've only seen them promote other JVZoo offers (I would hope it stays that way).

But overall, I plan on offering many more products in the future on the JVZoo platform and personally prefer it over WarriorPlus.
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Unread 18th February 2012, 10:34 PM   #66
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Default Re: JVZoo vs Warrior+

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Originally Posted by jackheape View Post
I have made my feelings as a BUYER known in other threads. However, you are wrong about the refund issue. Right now I am trying to get a refund. I contacted the seller and he sent me the affiliates email. I emailed the affiliate who I purchased through, 2x, and never received an answer. Now the charge is in dispute at Paypal. Now I say you are wrong. Maybe the seller is misleading me. But I could not find any link on the offer in Jvzoo to request a refund. So I have to go to the seller. Moreover, you have to, as a buyer, open an account on JVzoo. I assume so that they can market direct to the buyer, which they do. (In effect, you as the marketer, just gave away your list.) On the details purchase page, they list the transaction ID, and the sellers name (the affiliate) but no email. They do list the product support email.

No, he's not wrong about the refund issue. I'm pretty sure Brian's one of the owners or investors and obviously knows exactly how their refund system works.

If the JVZoo seller is telling you to go the affiliate, it's the seller who has no clue. Affiliates CANNOT process refunds for any product they sold as an affiliate through JVZoo. You need to remind the seller that he is the only one who has the power and control to refund, whether the sale came through an affiliate or not. That's just how the adaptive payment process works. Affiliates have zero control over that. Zero.
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Unread 21st February 2012, 07:33 PM   #67
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Default Re: JVZoo vs Warrior+

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Originally Posted by rashamba View Post
I have been searching the forum and jvz website and could not find an answer so I will ask here. If I am setting up a product that goes to my thanks page with an oto, do I have my oto on the download page of the main product? I am wondering if I have an oto if jvzoo automatically sends traffic there first before? Hope that makes sense. Just trying to figure out what I need to put on my thanks/download pages using this.
They will automatically be sent to your OTO after they purchase your front end product. If they refuse the OTO, simply link your "no thanks" link to jvzoo.com/nothanks and you're good to go.
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Unread 21st February 2012, 07:34 PM   #68
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Been waiting on the recurring billing option for a while now. I was told it'd be out in the first week of Jan and then 3 weeks ago it was mentioned that it'd be out 'this week', but nothing yet - do you have a solid date on it yet?
Was going to be, then paypal made us make some changes to the code. Should be the end of this week, that's the target we've got for it.
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Unread 21st February 2012, 07:38 PM   #69
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Let me remark one thing you've mentioned (thing that i've tested and that it's NOT good for vendors):

They (JVZoo) get the emails from customers that belong to YOU (the VENDOR) and then starts mailing them OTHER offers from their marketplace!!!
No different than what W+ has been doing for years now. The difference is they are much sneakier about it than we are. We're upfront about, give two options to opt out. One on the checkout page, and one in the email they immediately get telling them they'll hear from us and if they don't want to, opt out now.

There is a way to opt out of it. simply click the button that says "make my product eligible for product of the day" and you're out. Simple as that. But if you've sold on W+ and you didn't know this was already happening to you........well
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Unread 21st February 2012, 07:40 PM   #70
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Default Re: JVZoo vs Warrior+

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I have made my feelings as a BUYER known in other threads. However, you are wrong about the refund issue.

No Jack, I'm sorry but you are wrong. Affiliates have absolutely no control of refunds being processed. The vendors handle that and when they do process one, the affiliate commissions is pulled back at the same time. Sorry, but the vendor is either honestly misinformed, or messing with you.
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Unread 21st February 2012, 07:43 PM   #71
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Originally Posted by Kurt Chrisler View Post
As far as JVZoo getting the email address of all your buyers. so far I've only seen them promote other JVZoo offers (I would hope it stays that way).

But overall, I plan on offering many more products in the future on the JVZoo platform and personally prefer it over WarriorPlus.
That's all it is and all it will ever be. That list only see's the Product Of The Day offering just like W+ does. No relationship building emails, no outside the network products, no webinars, etc. The vendors have the opportunity to get product of the day and not one of them who has had it has been upset about it

Glad you had a good experience Kurt, looking forward to working more with you.
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Unread 22nd February 2012, 05:08 AM   #72
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Default Re: JVZoo vs Warrior+

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No different than what W+ has been doing for years now. The difference is they are much sneakier about it than we are. We're upfront about, give two options to opt out. One on the checkout page, and one in the email they immediately get telling them they'll hear from us and if they don't want to, opt out now.

There is a way to opt out of it. simply click the button that says "make my product eligible for product of the day" and you're out. Simple as that. But if you've sold on W+ and you didn't know this was already happening to you........well

1. Never sold on W+ so i can't talk about them (but have used different platforms that don't do that). What it counts is that seems that you're doing things better, or not? What they do should be their problem. Imho, think that you should offer something better (and more transparent) but not keep with the old tricks that others may do. Your platform looks really well and think that you don't need to oclude it with something like this.

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Quote:
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That's all it is and all it will ever be. That list only see's the Product Of The Day offering just like W+ does. No relationship building emails, no outside the network products, no webinars, etc.....
.... You're doing business with this (otherwise you wouldn't be sending those mails). Just to make things clear. It's not bad, but you should have the consent from the vendor (even if W+ is doing without it).

2. The "Updates" checkbox that appears on the checkout page is absolutely tricky. Customers think that they will receive updates from vendors, >>> not from JVZoo.

3. Do you mean that unchecking the "make my product elegible...." will turn > your mailing (of any offer) to customers off? Why there's no documentation about this? Turning off this option shouldn't be a mistery.

Will this disable the tricky "Updates" checkbox (mentioned on point 2), that appears on checkbox?? If not, why is there and what is the customer supposed to receive with that?

Finally, i think that mailing to customers that belong to vendors is a good business for you and there's no reason to stay away from it, but with consent. Maybe you can offer an incentive to vendors who opt to share their customers with you etc (could be more fair and reasonable), but the important thing is that vendors should have the control of this.

Overall, your system is very good (beyond some lack of documentation and no way to make test transactions - to test the paypal ipn) and i really wanted to use it until i found this. Think this is the most negative thing it has (from my perspective) but doing something with it will surely make it a better platform.
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Unread 22nd February 2012, 08:53 AM   #73
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Default Re: JVZoo vs Warrior+

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3. Do you mean that unchecking the "make my product elegible...." will turn > your mailing (of any offer) to customers off? Why there's no documentation about this? Turning off this option shouldn't be a mistery.

Will this disable the tricky "Updates" checkbox (mentioned on point 2), that appears on checkbox?? If not, why is there and what is the customer supposed to receive with that?
Yes, uncheck that box that makes your product eligible for Product Of The Day and they don't get added. No matter if they leave the checkmark on the checkout page or not. You'll still get them, but we won't. But, your product will not be eligible for Product Of The Day Either. The gentleman that got it today I can promise you isn't complaining about winning it
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Unread 24th February 2012, 02:58 PM   #74
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Default Re: JVZoo vs Warrior+

In the setup I don't see anything about a no thanks link from jvz. I have setup now so buyers get thank you page with oto and link to original purchase at bottom. I see there is a place to put your external OTO page, but mine is already on the Thank You page with the OTO buy button. I should not nedd an external OTO url in addition should I?

Quote:
Originally Posted by Bryan Zimmerman View Post
They will automatically be sent to your OTO after they purchase your front end product. If they refuse the OTO, simply link your "no thanks" link to jvzoo.com/nothanks and you're good to go.
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Unread 24th February 2012, 03:34 PM   #75
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Default Re: JVZoo vs Warrior+

I prefer Warrior Plus myself.

SOOO MUCH TRACKING!!!! Love it.

And it allows you to track the thread really well too keeping track of what a visitor is worth. Pretty amazing.
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Unread 24th February 2012, 04:27 PM   #76
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Default Re: JVZoo vs Warrior+

I have used W+ and have nothing bad to say about it but admit I have not used it enough to really have an opinion.

JV Zoo could easily be the only tool a beginner marketer would need to make money online. Add in the Fact they can integrate Get Response into the funnel and there is no reason why anyone could not use JVZ as a full business model.

You have the ability to use their host for the sales page .. can actually use hidden sales pages for oto ... or use the autoresponder option .. send the traffic to a squeeze page .. sales page .. oto.

You could even get just a little creative and use hidden pages to offer the main offer with a group of options or several offers with options on the main page as well as the oto.

Now add in the fact you can offer incentives to really ramp up the affiliate traffic and you have really all you need. A sales page that can be edited in minutes and enough traffic to figure out what works conversion wise.

Just today (at least that is when I noticed it) they offered a lot more ways to qualify your affiliates .. the ability to pay immediately or when the refund period is over .. the opportunity to communicate with affiliates before accepting or denying.

This works great because I have programs that have no refund available and can offer instant pay and I also have products that carry a refund period and I don't need to worry if affiliates clean out their paypal and leave me holding 100% of the bag on a 100% commission product.
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Unread 24th February 2012, 05:28 PM   #77
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Default Re: JVZoo vs Warrior+

Quote:
Quote:
Originally Posted by ddev http://cdn.warriorforum.com/images/buttons/viewpost.gif
Let me remark one thing you've mentioned (thing that i've tested and that it's NOT good for vendors):

They (JVZoo) get the emails from customers that belong to YOU (the VENDOR) and then starts mailing them OTHER offers from their marketplace!!!
Quote:
Originally Posted by Bryan Zimmerman View Post
No different than what W+ has been doing for years now. The difference is they are much sneakier about it than we are. We're upfront about, give two options to opt out. One on the checkout page, and one in the email they immediately get telling them they'll hear from us and if they don't want to, opt out now.

There is a way to opt out of it. simply click the button that says "make my product eligible for product of the day" and you're out. Simple as that. But if you've sold on W+ and you didn't know this was already happening to you........well
I have a big problem with this.

PRIVACY AND SPAM ISSUES

The consent to send an email should be expressly provided by the buyer (whose personal email you are using to send marketing messages) as well as from the seller (who is your customer and paying for your service).

Looking at the JV Zoo privacy policy anyone buying through JV Zoo agrees their email can be shared with others. Under Section 3 about using information that is collected, it can be:

Quote:
(d) shared with other reputable organizations to help them contact consumers for marketing purposes;
(e) used by us to contact consumers for marketing purposes.
Bryan and EBR, I like both of you and before you note the reference to "reputable" companies and anything you do to try and weed out spammers, we've all been around the block for a number of years and know what happens to email addresses once they are released.

You "share" (i.e., sell) my email to X to market their products. Later X sells it to Y, who packages it and sells it to spammers on Black Hat forums.

This is a spammer's policy.

This also means a JV Zoo seller may not be able to offer a privacy policy promising protection of personal emails because JV Zoo does not keep it private.

If a seller does promise privacy they could be sued for fraud.

I've clicked through a number of JV Zoo marketplace pages and on the order page there is no option for a buyer to opt-out of letting JV Zoo send them marketing messages, and no option to prevent JV Zoo from sharing their email with whoever.


IMPROPER COMPETITION WITH CUSTOMERS

My personal view is that JVZoo needs to decide what role it wants to play: Processor. Marketplace provider. Product seller. Affiliate. It can't seek to wear all hats.

Otherwise, what happens is JV Zoo ends up competing with its customers.

For example, if I list a legal product on JV Zoo I really don't want JV Zoo to be marketing competing products to my buyers.

It could generate refunds. It can bite into a back-end. It most certainly looks bad.

Or JV Zoo "shares" buyer information and suddenly their "reputable" marketer, who may in fact be reputable, is emailing my customers for their competitive product with a table explaining why they think their product is better.

It's not right and an invitation for litigation.

Although WarriorPlus has its own issues, I have never received an email from WarriorPlus unless it was for a (1) wso alert I specifically requested identifying a new product offering from a seller, or (2) confirmation of a purchase.

That's it.

I've even had unique email addresses used only one time for a WSO purchase through WarriorPlus so I would know if there is a spam issue. There hasn't been.


---

Bottom line: I think JV Zoo has great potential and feature wise is very exciting and enticing for a number of reasons.

But in the dash to grow fast, be viral, and collect emails to build a list the ramifications, and turn-offs and legal risks have not been well thought through.

Really? If Bob buys one of my legal products is it so critical that JV Zoo markets IM products to Bob (who may perceive IM products to be 'scammy'), or shares his email with someone marketing IM products?

.
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Unread 24th February 2012, 05:34 PM   #78
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Default Re: JVZoo vs Warrior+

Just come across this post. Really useful. How does JVZoo compare with e-junkie - or am I trying to compare apples with oranges.
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Unread 24th February 2012, 10:22 PM   #79
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Default Re: JVZoo vs Warrior+

Quote:
Originally Posted by kindsvater View Post

You "share" (i.e., sell) my email to X to market their products. Later X sells it to Y, who packages it and sells it to spammers on Black Hat forums.


I've clicked through a number of JV Zoo marketplace pages and on the order page there is no option for a buyer to opt-out of letting JV Zoo send them marketing messages, and no option to prevent JV Zoo from sharing their email with whoever.
Let me clear one thing up right now as I can see how you might think that with how that section is worded. We DO NOT sell, rent, give away, share or anything like that the emails of the people who register, who purchase, use or even visit our network with any outside company. No, no and hell no. Yes I'm very aware of what happens when people do that and there's plenty of people who do bull**** like that with their unsubs. Hell no, we don't do that. I'll leave that part at that

There is opt out features on the check out page. Un-check the box that says be notified of updates and they're not added. IF that stays checked, they get an email immediately that tells them we will send them stuff and if they don't want to receive it, please opt out now.

There is a third feature again that lets the vendor decide for themselves if they want to be eligible for POTD or not. If they select to not be eligible, then no collection takes place. We're not competing, we're giving vendors an opportunity to make a few hundred extra sales by winning the award. I understand not everyone looks at it like that, but I can tell you everyone who has got it wasn't upset about winning it

Quote:
Originally Posted by kindsvater View Post
Bottom line: I think JV Zoo has great potential and feature wise is very exciting and enticing for a number of reasons.
Thanks, I know you don't mince words so that's nice to hear. I also understand your other points as well.
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Unread 24th February 2012, 10:25 PM   #80
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Default Re: JVZoo vs Warrior+

Quote:
Originally Posted by Troy_Phillips View Post

Just today (at least that is when I noticed it) they offered a lot more ways to qualify your affiliates .. the ability to pay immediately or when the refund period is over .. the opportunity to communicate with affiliates before accepting or denying.

This was a big deal for us to implement for everyone. We've got another feature going in tomorrow hopefully that is basically a PM system for just another way to communicate with affiliates. You'll be able to send each other messages to ask questions, etc. We've also put up a forum that should be live in 24-48 hours as well so more people can communicate, get JV's, affiliates, etc. Lot's more to come
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Unread 24th February 2012, 10:35 PM   #81
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Default Re: JVZoo vs Warrior+

Bryan ... another big plus would be able to support membership/recurring payments. You mentioned it was being worked on in post 69 JVZoo vs Warrior+

Is that still in the works? Any updates on this?
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Unread 24th February 2012, 10:43 PM   #82
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Default Re: JVZoo vs Warrior+

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Originally Posted by David Spyres View Post
Bryan ... another big plus would be able to support membership/recurring payments. You mentioned it was being worked on in post 69 JVZoo vs Warrior+

Is that still in the works? Any updates on this?

Hey David,

We're busting our butt to release that on Monday It would be out already, but we stopped just for a couple days to make sure we could put the delay feature in. We felt that was just a little more important at this particular moment. But recurring is 99% done, being tested with the delay part and we're pushing hard to get it out on Monday. For SURE this coming week though
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Unread 26th February 2012, 07:39 AM   #83
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Default Re: JVZoo vs Warrior+

I'm so glad I found this thread. I'm about to launch a new product and had planned to use another platform but after reading more about JVZoo, I plan to try this platform. Thanks to everyone who mentioned pros & cons of JVZoo!
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Unread 1st March 2012, 12:16 PM   #84
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Default Re: JVZoo vs Warrior+

One difference between the services is Warrior+ is tied into WSOs on the Warrior Forum and the offers are subject to moderation and of course user questions and reviews on the WSO thread.

JVZoo on the other hand, has an index of offers and purchase links can be put on any website, including obviously the forum.

There are advantages and disadvantages to this.

For sellers JVZoo is like ClickBank and has a potentially bigger reach.

On the other hand, I was just sent an email about a product listed on JVZoo that was banned from the Warrior Forum for fraud.

"Zoo" might be the right word.

It appears anything can be listed.

Not only is there no option to report spam, fraud, or other problems with a product, seller, or affiliate, if you are a buyer the JVZoo "support" page essentially tells you to pound sand and provides no option to contact JVZoo.

Call me Nostradamus, but this will need to change if JVZoo is planning on a long-term future.

I can't think of any similar service with no rules and no option to submit complaints.

One very interesting feature only in JVZoo to deal with scams is a Buyer's Blacklist. Scammers may find a way around this, but as a seller this is an important tool, especially for those selling in the IM niche.

.
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Unread 3rd March 2012, 12:17 PM   #85
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Default Re: JVZoo vs Warrior+

I'm at an event and had a chance to talk to a high level exec with Clickbank.

I asked him some tough questions and was satisfied with his answers. For example, some of the things they're doing to eliminate crap products. He mentioned that a common tactic is switching salesletters once CB approves another version of one. It's obviously a never ending battle...

Bottom line: I agree with many of the main points expressed by kindsvater. Whether it's emailing my customers other JVZoo offers and some of the privacy and support issues, I'm going with something that has a more proven track record. And that would be Clickbank.

I'll be open to JVZoo in the future if some of of the more concerning issues are resolved.
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Unread 4th March 2012, 09:08 PM   #86
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Default Re: W+ or JVZoo

Quote:
Originally Posted by Gary_The_Ace View Post
I'd consider myself a "big" affiliate... (I was the first to earn 100k on a single promotion in the IM space) and the PayPal instant payments is one big reason I would AVOID using JVZoo.

There is NO WAY IN HELL I'm going to risk my PayPal account on someone else's product. I don't see why this instant payment thing matters at all... but this is coming from the perspective of a guy who doesn't need the money right away.

Personally, I don't like split payments, or instant payments... collect the payments, process your refunds, and pay me after the refund window is closed.

This puts you, the seller, at less risk because you can process all your refunds... it puts me, the affiliate, in a better position because I'm not forced to deal with your clients, and I don't have the liability of having to put my account at risk based on your sales claims... and, you could update the sales page at any minute, without my knowledge, which could completely screw me.

-Gary Ambrose

P.S. If you need payment instantly, you're dealing with the wrong product owners...

You should NEVER be scared that you won't get paid by someone running an affiliate program. If you have any concerns about getting paid, why in the world would you promote their product in the first place... why send your subscribers to a product managed by someone that you don't trust yourself?
All kinds of reasons.

Gary -- you've seriously GOT to be kidding me. I know you've been around the block. And I KNOW you've heard about big launches where affiliates didn't get paid.

Even presumably the "best" affiliate programs have issues.

I got a notice last year (or 2010, forget which) from the Treasurer of the Great State of California that they were holding some money for me. Over $500!

From ClickBank.

From 2007.

I haven't moved in over 20 years.

They closed my affiliate account for lack of activity. Hmmmm.... What's wrong with this picture.

So ... can't really blame some folks.

I hear there might be some affiliates from a HUGE launch who are still waiting to get paid. I bet the people who bought through the various' affiliate links still expected their bonuses.

Reality in the IM world.

Live JoyFully!

Judy
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Unread 5th March 2012, 09:00 AM   #87
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Default Re: JVZoo vs Warrior+

Quote:
Originally Posted by kindsvater View Post

Not only is there no option to report spam, fraud, or other problems with a product, seller, or affiliate, if you are a buyer the JVZoo "support" page essentially tells you to pound sand and provides no option to contact JVZoo.
We ask buyers to contact the vendors to get support for individual products they have purchased as we do not provide "product" support. Our help desk was over run by people asking questions about products they purchased, how to best use them, etc. That clogs up the help desk and is a time issue when trying to get to support tickets with legitimate concerns or problems.

We do get tickets about complaints about product owners, spam and other concerns through the help desk and they are handled on a case by case basis. We've banned multiple people due to multiple issues that have come up.

Obviously if we see there is a problem with a certain individual or issue we take care of it based on the evidence given to us. There's three links on the support page, two of those links have a link there that lets you submit a ticket, trust me, plenty of people have figured this out However, if you want specific product support, that is handled between the buyer and vendor. We give vendors a ton of tools to be able to handle any issue that arises such as resending receipts, etc.

On another note, RECURRING was just integrated and now allows you to do trial offers as well as pay multiple percentages on your recurring set up.
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Unread 6th March 2012, 04:54 AM   #88
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Default Re: JVZoo vs Warrior+

I just posted in the WSO thread as well not realizing that is what it was.

I have done quite a bit of research on JVZoo and I think these guys have done an amazing job. However, I don't see the one of the biggest issues being brought up by anyone.

From what I can tell, there is no subid tracking. It is insane to promote products without being able to track individual campaigns. I am guessing this must be something that is in the works. To me, this is MUCH more important than plugins and such.

If JVZoo is going to attract the real super affiliates, there is going to have to be some type of subid tracking put in place.

Other than that... I think it is very attractive and well put together.

If I am overlooking this type of tracking functionality, please let me know.
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Unread 6th March 2012, 09:37 AM   #89
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Default Re: JVZoo vs Warrior+

Hi Jamison,

That is actually the next feature that is being worked on right now, so we will have them for your shortly.
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Unread 6th March 2012, 03:49 PM   #90
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Default Re: JVZoo vs Warrior+

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Hi Jamison,

That is actually the next feature that is being worked on right now, so we will have them for your shortly.
Nice! Any rough idea of when this will be available?
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Unread 6th March 2012, 03:59 PM   #91
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Default Re: JVZoo vs Warrior+

Did you ever release the ability to view each buyer's download history & all that stuff?

I know you guys said that it would be released the day after I mentioned it, but I'm still not seeing anything like that anywhere in my account.

I dunno if I'm just overlooking it, or if it hasn't been released yet.. So I figured I should ask. lol
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Unread 6th March 2012, 07:24 PM   #92
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Default Re: JVZoo vs Warrior+

Quote:
Originally Posted by Jamison Palmer View Post
Nice! Any rough idea of when this will be available?
Probably not for a couple weeks. We'll all be at the WF meetup in Raleigh this weekend and won't be back till tuesday. We're going to push out a clickbank style IPN system before we leave (hopefully) so anyone can integrate with any software they want that works with clickbank. Once we get back, then TID's will come out. But it is the next thing coming
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Unread 6th March 2012, 07:25 PM   #93
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Default Re: JVZoo vs Warrior+

Quote:
Originally Posted by Whos That Guru View Post
Did you ever release the ability to view each buyer's download history & all that stuff?

I know you guys said that it would be released the day after I mentioned it, but I'm still not seeing anything like that anywhere in my account.

I dunno if I'm just overlooking it, or if it hasn't been released yet.. So I figured I should ask. lol
Let me check on that for you, I know Chad said he was going to put that in there right after you asked about it.
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Unread 7th March 2012, 08:49 PM   #94
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Default Re: JVZoo vs Warrior+

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Originally Posted by Bryan Zimmerman View Post
No different than what W+ has been doing for years now. The difference is they are much sneakier about it than we are. We're upfront about, give two options to opt out. One on the checkout page, and one in the email they immediately get telling them they'll hear from us and if they don't want to, opt out now.
I bought some stuff that was using JVzoo for product delivery and the checkbox on the checkout pages asked if I want to receive updates (at the bottom of Terms for Sale list already checked). Yes - I want to receive updates for the product I just bought, not for receiving affiliate offers from JVZoo. That is still sneaky.

Your Thank You email was too long to read and was irrelevant to my purchase. After it said I would get an email with download instructions it got deleted.

At no stage was I asked if I want to receive offers from JVzoo unless you class that ambiguous "I would like to be notified of updates" checkbox in the context of a product sale as permission.

As a buyer it annoys me but as a vendor I ask myself why would I pay for a product delivery service that becomes my competition for my own customer. Warrior+ might do it but others don't.
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Unread 7th March 2012, 09:18 PM   #95
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Default Re: JVZoo vs Warrior+

Quote:
Originally Posted by Fraggler View Post
Your Thank You email was too long to read and was irrelevant to my purchase. After it said I would get an email with download instructions it got deleted.
I honestly don't know what to tell you there. We send it immediately so you read it, not to read the first couple lines and delete it. Had you done so, you would have clearly seen it tells you we will notify you of products and to opt out should you not want to see them.


Quote:
Originally Posted by Fraggler View Post
as a vendor I ask myself why would I pay for a product delivery service that becomes my competition for my own customer. Warrior+ might do it but others don't.
We only send out the Product Of The Day Winner, that's it. No other promotions, webinars, products, hot selling things, etc etc. Product Of The Day and that's it, not a competition. The vendors who have won it for the day certainly don't look at it as competition. They enjoy the extra few hundred sales it brings them.
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Unread 7th March 2012, 09:30 PM   #96
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Default Re: JVZoo vs Warrior+

Quote:
Originally Posted by Whos That Guru View Post
Did you ever release the ability to view each buyer's download history & all that stuff?

I know you guys said that it would be released the day after I mentioned it, but I'm still not seeing anything like that anywhere in my account.

I dunno if I'm just overlooking it, or if it hasn't been released yet.. So I figured I should ask. lol
Not yet, it's coming within a week. Was a little more to add than I thought (shows you why I'm not the programmer and he probably hates me lol)
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Unread 7th March 2012, 11:15 PM   #97
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Default Re: JVZoo vs Warrior+

Quote:
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IHad you done so, you would have clearly seen it tells you we will notify you of products and to opt out should you not want to see them.
As a buyer my relationship is with the vendor, not their delivery provider. I never knowingly opted in to receive marketing material from a third party so why should I have to keep an eye out to opt-out?

It wouldn't bother me if there was a checkbox (unchecked by default) that asked me if I would like to receive more offers direct JVzoo (Opt-in).

I unsubscribed once I started receiving them but as a vendor I still think it is a negative. My customer is not JVZoo's customer. As the vendor I am JVzoo's customer and it wouldn't bother me if you sent me offers I should promote to my list - as it is my choice.

I don't like how Warrior Plus does it and I don't like how JVZoo does it. If you ask me they both do it sneakily.
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Unread 7th March 2012, 11:25 PM   #98
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Default Re: JVZoo vs Warrior+

I understand your thoughts on it, you're definitely entitled to them no doubt.

Quote:
Originally Posted by Fraggler View Post
As the vendor I am JVzoo's customer and it wouldn't bother me if you sent me offers I should promote to my list - as it is my choice.
We send out the top 5 converting offers every day in an email to affiliates to give them a nice jump start as well as have a page that shows the top converters for today, yesterday, past 7 days and past 30 days.
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Unread 28th March 2012, 04:40 AM   #99
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Default Re: JVZoo vs Warrior+

Here's what I don't get with JVZoo.

The $17 fee as an option over the 5% per sale tax is only available for WSO listings. So, if I want a non WSO product on there giving 100% commissions to affiliates, will I end up paying all of the 5% for each affiliate sale???

This somehow doesn't seem right.

EDIT: I just got an answer on this. The 5% comes of the top end so the affiliate who is getting 100% commission will actually get 95%
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Unread 30th March 2012, 09:34 AM   #100
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Default Re: JVZoo vs Warrior+

Quote:
Originally Posted by Cory Friedman View Post
Hey folks,

I found this link that does a solid job comparing all the different
payment processors... check it out:

and here's the comparison table:

https://www.jvzoo.com/compare
this is what i was looking for! thanks!
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