If you've read my last post, you'll know I unknowingly, but very successfully ticked off a few of my customers. As I've said, I don't blame them one bit, learned a lesson I did.

As I've mentioned, I went through every problem and took care of the situation. I also took it a step further, I offered each of them a couple free products, of their choice, to try and "make up".

Surprisingly, every displeased customer understood things happen, and were now happy. They...

I am often the first one to give some one a earful if I their customer service stinks or is non-existent. Sadly far too many marketers and companies on the net have lack luster customer support, just from my experience. Not every one of course, there are a few stand up business owners.

Well, I was lucky enough to mess up my own support system and tick off some customers. I am not going to go into the how, as I felt like an idiot on my own, with out any ones help.

Long...

When most people here RSS, or if they have a clue what it is, most will automatically assume it's only for blogs, as most every blog platform has it built-in.

Not so, as RSS can be added to so many different type of web content.

For example, I have an online store that sells digital downloads. In search I uncovered a modification that creates as RSS feed for my store, posting every new product I added to the feed.

I can tell you it sure made a difference. Not...

I found this post and the thread as a whole really helpful today and it made me discover some really good keywords.

http://www.warriorforum.com/main-int...tml#post154832

As a newbie i forget the importance of certain aspects of IM from time to time and this is one of them.

If Daniel does not mind, i'd like to reiterate the information i've found most useful today.

"...

I'm a good writer but lousy at sales copy. I know I should think benefits not product attributes but it's a challenge. i think I'll procrastinate and have Rose and Kate blog. They're my Irish Setter and English Spring Spaniel and yes they blog. They have their own website too, appropriately named Rose and Kate.

Dee