Internet Marketing Glossary: A List Of Digital Terms You Need To Know (3/3)
Have you been enjoying part 1 and 2 and using them for reference? These terms are important as I'm sure you've come across them along your career in internet marketing, it's not even limited to just internet marketing. Bookmark this! It's a great way to brush up with marketing linggo and not getting lost in the entire discussion! For the greenhorns that have just gotten into the business, well, this will be a great help.
INTERNET
Hyperlink
A hyperlink, commonly known as 'link,' is an HTML object that enables one to jump to a different location when it is clicked or tapped. Links can be found on mostly all webpages and provide an effective means of navigating between different pages on the web.
In the past, before the web became widely known, links were often underlined by default. Because of the rising popularity of good web design, this method has become less common. When you add a link to an image, the link tag encapsulates or surrounds the image tag. Since the image tag is nestled within the link tag, the image itself becomes a link.
This same process can be used to add links to other elements such as <div> and <span> objects. However, because CSS can be used to stylize a link, an <a> tag with a CSS class or ID attribute is often used to replace a <div> or <span> tag. Search engines use hyperlinks for two basic reasons - to find new web pages and to help determine how well a page should rank in their results.
URL
A Uniform Resource Locator, formerly known as Universal Resource Locator, or just URL, in short, is the unique address for any file available on the Internet. It includes the following elements as an example:
http:// – the URL prefix; it specifies the protocol used to access the location,
techterms.com – the or IP address or server name,
/definition/url – the path to the directory or file.
Nowadays, there is no need to add 'www' when giving a web address. Also, you are no longer required to type in www or http into a browser before visiting a website. By simply typing the website - healthproducts.com into the browser, it will automatically open that particular website. A URL can also be entered manually into the address bar of a Web browser. If for instance, you need to visit a website that has its Web address printed on a card or brochure, you can enter the URL into your browser.
It is common for URLs to appear automatically when you click on a link or open a bookmark. If the server name in the URL is not valid, your web browser will display a "Server not found" error; if the URL has an incorrect path, the server may respond with a 404 error.
PAYMENTS AND TRANSACTIONS
Adaptive Payment
Adaptive Payments (AP) make it possible for PayPal third-parties to create payment systems of their choice. The sender can make use of the same API to rotate money from a single person to other receivers while making use of parallel and chained payments.
The person making the application must have a business-level account with PayPal and must make sure that the appropriate permissions levels are in place before such a person can make use of Adaptive Payments. However, the receivers and senders are free to have any type of PayPal account or not have an account with PayPal. In such situation, the senders and receivers will make use of “guest checkout.”
PayPal also announced on its website that AP has become a limited release product that can be used by some selected partners. It also added that it should not be used for new integrations without seeking and getting guidance first from PayPal.
To be able to make basic chained payment with AP, the person initiating it must first setup payment. Next step is to send the customer the payment is meant for to PayPal for authorization. The next step which is optional is to retrieve the payment information.
Recurring Payment
Recurring Payment is a situation whereby someone authorizes transactions to be made on his or her bank account monthly or at the expiration of a previous subscription.
As long as a person is subscribed to a service that allows for recurring payment at the end of a billing cycle, the same amount will be deducted monthly. Should the person decide to back out of the subscription or membership, such a person would have to turn off recurring payment from their account.
While some people feel comfortable with recurring payments, others may not find it so. Sometimes, people who are no longer part of a membership or no longer wish to subscribe to a service receive a debit alert to that effect. Many sellers make use of recurring payments to get paid automatically be it daily, weekly, monthly or in 12 months. This assures them of payment for their goods or services.
Always remember to deactivate this feature from your bank account should you no longer need it.
SALES
Lead Magnet
A lead magnet is what a website owner offers a website visitor in return for the visitor’s email address, other information or to partake in a survey.
It is not easy to keep a visitor from coming back to your website except in some occasions where he/she finds your website valuable enough to be bookmarked. If one is not that lucky to have a compelling website, the best option is usually to use lead magnets to get leads that would be valuable to them.
4 basic ways of creating a lead magnet:
- Discover what your vistor would value and make them part with their email address. It could be for a phyiscal item or an ebook, coupon code, etc., then go ahead and offer them such in return for their info.
- Get coupon code, ebbok for the item ready for your visitors.
- Create a landing page while maing provision for people to sign up with the deatils.
- Set up an autoresponder to handle your emails for you.
SEM
Adwords
Google’s online advertising program is known as Google Adwords. With the aid of AdWords, online ads can be created to reach out to people who are interested in the services or products you offer.
Google AdWords is a useful product that assists in promoting your business, creating awareness of the products and services you offer and consequently increasing the traffic on your website.
As AdWords accounts are managed online, it is easy for you to change your ad campaign at any time.
Simply decide the locations where you want your ads to appear, set a budget and then observe the impact of your ad. It is important to note that there is no minimum spending commitment and your budget is controlled by you alone.
Some major factors which are used to determine the order of ads are:
- The amount advertisers are willing to pay Google for every user who clicks their ad, how relevant the ad is to the search and the click-through rate of the ad.
- In recent times, Google has begun to consider the load time of the landing page.
- The overall quality score of an ad impacts its position on the Google network, and also affects the calculation of a keyword's minimum bid.
- Businesses within a particular region can narrow down their targets to a specific radius of prospective customers.
Bing
Bing is a Microsoft-built search engine, which is the improved version of Live Search, Windows Live Search, and MSN Search. It is currently the second largest in the US, placing it second to only Google.
Bing has an extensive range of features, which are as follows:
- Advanced filters which provide users enhanced search results
- Image and Video search
- Instant answer (sports, finance, flight tracking, dictionary, calculations, etc.)
- Translation and conversion of units
Pay Per Click (PPC)
PPC, an acronym for Pay Per Click, is an online marketing strategy that allows a business owner to advertise their business on the internet. Internet advertising such as this increases their visibility and web traffic.
Ad spots are obtained in an auction, where advertisers bid against each other for spots which can either be search engine keywords or websites. And whoever bids the most gets the chance to appear in most search results, or on most websites as the case may be.
Search engine advertising has become quite popular over the past few years. Its form of PPC allows the advertisers with the highest bid on a particular search keyword to appear in the search result when someone searches that keyword. It is a great way to showcase your business directly to customers who are interested in the services you render.
Notwithstanding, any form of earned advertising increases visibility. But it also requires proper goals, setup, and management. A poor set up will only cost you a lot of money, and no positive result in the end.
Cost Per Thousand (CPM)
Cost Per Thousand is a marketing metric advertiser use to calculate the cost of reaching 1000 people using a particular outlet. It is a common costing model for the various advertising media including the print media, television and also the internet.
Cost Per Thousand otherwise abbreviated as CPM (where M represents the Roman symbol for 1000), is used by marketers to analyze the efficiency of their campaign since it only considers the impression it makes on potential customers. Using this metric enables media planners are able to budget accurately for their business.
Unlike other models (such as Pay-Per-Click) that require advertisers to pay for an agreed activity on their website, CPM considers just the views their advert gets and the impression it makes on potential customers.
The charge for a CPM marketing gets calculated by multiplying the agreed cost per 1000 by the number of impressions. Say the agreed cost is $100, a million impression would then be $100,000, which I got by dividing the number of impressions (1 million) by the standard unit (1000), and finally multiplying the quotient (1000) by the agreed cost ($100).
Cost Per Impression (CPI)
Cost Per Impression (CPI) is one of the online marketing strategies that advertisers utilize to boost the visibility of their business.
However, there is a huge difference between this model and others available to business owners, and this varies in its costing metric. Other advertising models require an advertiser to pay a certain price for every performance on their website that has been agreed upon. For some this payment could be for every click, or even for every registration. But in the case of CPI, advertisers are charged for every view. This simply means that for everyone who views such ad regardless of any other activity, a price is paid.
CPI uses the Cost Per 1000 metric where by a fixed rate is set for every 1000 impression an ad gets. This gets calculated by multiplying the agreed cost per 1000 by the number of impressions. Say the agreed cost is $20, a million impression would then be $20,000, which is gotten by dividing the number of impressions (1 million) by the standard unit (1000), and finally multiplying the quotient (1000) by the agreed cost ($20).
CPI advertising is similar to the traditional television and print media advertising, since these too consider views alone.
Cost Per Click (CPC)
Cost Per Click, or widely known as CPC, is the price an advertiser pays for a Pay-Per-Click advert. After bidding for ad spots and finally earning a spot on the search result of a search engine, you are required to pay for every click on your website.
For example, you own a sports shoe company and wish to make your business more visible online. You can do that in different ways, but for “earned” options you may choose pay-per-click search engine advertising on Google. In this case, you will have to bid for keywords on Google AdWords.
For a shoe company, related keywords could be “running shoes” or “running shoe,” so that when people search these keywords, your company appears at the top of the search results.
Now, a click on your ad that appears on people's search result would mean that your business was checked out, or even that a transaction took place. For getting the attention you were looking for, you have to pay the agreed cost per click.
Therefore, every advertiser must plan ahead of time the kind of attention they want, and the price to pay for such attention to benefit immensely from this marketing model.
SEO
Search Engine Optimisation (SEO)
Search Engine Optimization (SEO) is an organic way to make a website visible, as opposed to paid marketing.
Many people hoping to increase their customer base have gone digital with their business by listing on web directories, and building their own website.
Agreed, this makes the first step towards going digital, but it does not end there. The problem is that there are many other businesses on the world wide web. As all are vying for an online presence, thus comes the struggles for visibility and web traffic.
SEO helps improve a website’s traffic by ensuring it appears at the top of search results of search engines when related keywords get used.
When people search for things on search engines, results that are considered most relevant to the user are gathered by the search engine's crawlers and get displayed in order of relevance. Therefore, SEO helps make a website relevant enough to be displayed without having to pay.
Search Engine Optimization for a website can therefore get achieved by putting up web contents with the necessary keywords that truly represent the services you offer so that when people search those keywords, your website will also be displayed.
Other ways are by increasing backlinks to your site and also making your website search engine friendly.
Search Engine
Search engines are used in searching documents for particular words and publish a list of results that relate to the searched keywords
A search engine can be categorized as a program, but a search engine is most times used in reference to internet giants like Google, Bing, and Yahoo! that allows users to look for documents on the World Wide Web.
All search engine uses a patented computation to form its indices in such a way that only useful results are published after queries. As several websites owners depend on search engines to send traffic to their website, this has created a massive industry as the number of people using the search engine to look for information has grown exponentially over the past few years. To gain the advantage, web site owners need to ensure they have good content to increase their search engine ranking.
Popular reasoning defines a search engine as an arranged set of programs such as: A spider (also known as a ''crawler" or a "bot") that wanders around every page or representative pages on all Web site that wishes to be searchable and reads it, with the use of hypertext links that is located on every page to find and read the sites of other pages. It is basically a program that receiving your search queries, analyses it with the inputs in the index, and brings back relevant results.
Meta Description
A meta description tag is a bit of HTML code in a web page header that states the content that is on the site. The meta description is always placed next to the title tag and ahead of the meta keywords.
When improving the Web page for search engines (SEO), it is seen as a proper method to make use of meta description tag. Before Google and some other search engines changed the amount of importance they put on meta description tags, those keywords could enhance grading on a search engine results page (SERP).
In 2009, Google announced that both meta description and meta keywords would not appear in Google's ranking algorithms for Web search; but, the meta description may be included on the search engine results page if Google is unable to find a bit on the page that has the keyword the user is looking for.
Meta description are features of HTML that provide accurate briefings of Web pages. Meta descriptions can be of any length. However, search engines often reduce bits to more than 160 characters. It is advisable to allow meta descriptions to be lengthy enough so that they can be adequately descriptive, but below the 160-character limit.
Title Tag
A title tag is an HTML element that defines the text in the browser’s top line, which briefly describes the topic of an online document. A title tag can be found in three key places:
- Internet browsers – title tags in the top bar of the browsers
- Search Engine Result Pages (SERPs) – title tags in the results along with a meta description tag
- Social networks
Title tags are vital for SEO (Search Engine Optimization) and UX (User Experience). Here are some ways you could maximize its potential:
- Title Length – You have to be aware of how some characters take up more space (e.g. ‘W’ takes up more space than ‘i’ or ‘l’). Therefore, an ALL-CAPS title is not recommended. We also recommend that you try to keep the title as short as possible to avoid adding an ellipsis (…) to the title tag, without losing its context and precision.
- Don’t overplay SEO keywords – Having a title that is just full of keywords (e.g. Best Burgers, Cheap Burgers, Burgers for Sale) will be bad for your business as search engines can penalize you for being too “spammy.”
- Make every page title unique – Unique titles mean valuable content and driver better CTRs (click-through rates)
H1
An H1 tag, header tag (<h1>), or ‘Heading 1’, is normally the main heading of a page, or other emphasized text on it. This tag is normally the largest text on the site.
All websites have a hidden “hierarchy” that search engines read to get the correct data and connect it accordingly. When you make an H1, you are basically telling the search engine that it is the most important part of that specific page. Headings can go up to H6 and H1 is the top priority for search engines.
An example would be:
<H1>10 dies in Paris fatal car crash</H1>
This means that whenever people search for “Paris car crash” on that same day, then this would be one of the top results in a search engine. Of course, there are other factors to consider to get a higher rank, but having an H1 makes it easier for the site to find you.
On-page
On-page optimization refers to the practice of enhancing web pages so that they can rank higher and get more relevant traffic in search engines.
It refers to both content and HTML (Hypertext Markup Language) source code of a page that can get optimized, rather than off-page SEO (Search Engine Optimization) which refers to links. On-page SEO includes technical setup (quality of code), textual/visual content, and user-friendliness of a site.
On-page factors (affecting search engine rankings) include:
- Awesome page content – must supply a demand and be linkable
- Technical excellence – your code quality should be high
- Flawless UX – navigation should be easy and not cluttered
On-page SEO is important because it contains all the SEO elements you can control test.
Off-page
Off-page SEO (Search Engine Optimization) refers to methods than are used to enhance or optimize a website’s ranking in the SERP, or search engine results page. Off-page SEO is more than just link building, you can also do Social Media marketing and Social bookmarking.
Off-page SEO gives a good indication on how users and websites perceive a particular site. Simply put, a high-quality and useful website is more likely to have references from other sites. It is also more likely to be mentioned on Social Media (Facebook likes, Pins, tweets, +1, etc.) and be bookmarked and shared to likeminded communities.
Here are some of the benefits of an off-page SEO:
- Rankings increase – Your website will rank higher in SERPs which means more traffic to it
- PageRank increase – Google’s ranking system for a site
- More exposure – Higher rankings lead to greater exposure because it gets more links, visits, and social media mentions.
Guest Post
Guest posting or guest blogging, is a term used when brands, or just a single writer write and publish an article on someone else’s site or blog.
Guest posting helps build brand “awareness” with a different audience (different site’s target) and drive more fresh traffic to your site.
However, Google penalizes guest posting whenever its main reason is to just re-route or link to the guest’s site away from the author’s own site.
Here are 3 reasons why guest posting is important to build online influence:
- It builds relationships – You will be able to promote your brand and build the original author’s site as well, which can develop into a good working relationship and wider influence in social media.
- It is great for search engines – Just as long as you just don’t use guest spot to link bank to your site, having a guest posting will raise your blog’s value to social engines, making your contents easier to find.
- It introduces you to new people – Guest posting allows you to come and be a part of an establish community, all while sharing your message (and your brand’s). That means if you have great content, their visitors will be your visitors as well.
Blog Commenting
Blog commenting is a method where visitors, readers, or authors leave a comment to an article or blog post and reply to other comments.
With regards to SEO (Search Engine Optimization), blog commenting is not just a good channel to exchange information, it also increases backlinks and add more traffic to your site. WordPress, Blogger, TypePad, and other CMS (content management system) platforms all have this blog commenting feature.
An effective blog commenting plan will make your backlink graphs remain constant or increase with time.
To have a good blog commenting strategy, you should keep in mind the following:
- Do it on the right blog – You don’t want to waste your time on low-ranking blogs. You should invest your strategy on blogs that are active, have “authority”, contains good Page Rank, Keyboard Luv and Comment Luv enabled, and does follow or follow back.
- Do it on useful web services – use a site like DropMyLink and enhance it with SEO Quake
Backlink
A backlink is a link put on another website that redirects or points back to your website or a page.
They can be in form of inbound links, incoming links, inward, or inlinks links. In other words, the links on your website that are pointing to another website are referred to as outlinks, outbound links, outgoing links, or outward links. Webopedia refers to it as a hyperlink that is coming from another website to your website.
Backlinks are vital to websites because of the value search engines places on them. Websites that have more backlinks tend to rank higher in page rank. Google, Yahoo, Bing, etc., see a website with good backlinks as an authoritative website.
Backlinks are part of Search Engine Optimization (SEO) techniques that website owners employ to boost their websites.
Search engines used to rely solely on keywords to rank a website, but with the emergence of keyword stuffing by website owners, search engines especially Google changed its focus from keyword density to backlinks to determine if a website should rank higher or not.
In searching for a website to backlink with, it is important to note that backlinking with a website that writes or sells in the same niche as yours is preferred.
Domain Authority
Domain Authority (DA) is what is used to judge how well a website ranks on search engines. It is usually done by combining many link metrics of a website. The higher the rank of a website, the better its domain authority.
Older and authoritative websites tend to rank higher than new websites. A website is ranked between1-100. A website that ranks 70 will have a better domain authority than a new website that ranks 1. Basically, domain authority is based on three issues – size, age, and popularity of a website.
How is a website’s domain authority calculated?
A website’s domain authority is calculated using Moz’ metric which is data gotten from Mozscape web index. Some of the things that are used to do the calculations include – MozTrust and MozRank scores among others. It makes use of a machine learning model with the help of algorithm in correlation with other websites to be able to predict a website’s domain authority.
Although domain authority is part of Search Engine Optimization technique that website owners employ to rank higher on Google, it can be quite challenging to influence a website's domain authority directly. The best way to influence a website’s domain authority is to link to other websites with good ranks.
Page Authority
A Page Authority refers to the score that is developed by Moz in an effort to predict the success of a page rank on search engines result pages (SERP). Just like domain authority, page authority also ranks from 1 to 100 with websites with higher scores ranking higher on search engines.
Page authority shares a lot of similarity with domain authority. In trying to differentiate one from the other, we can say that a single page is used in predicting a website page authority. Domain authority, on the other hand, measures the strength of the whole website domains or subdomains. However, the same metrics are used to calculate page authority and domain authority.
Checking a website’s page authority is a great way of learning the page’s success rate. It is simply checking the probability that such page would rank on search engines.
How to make a page achieve higher authority:
The days when search engines were tricked into making a page gain high authority are far gone. The only assured way to positively influence how a page ranks on search engines is to keep updating such page with interesting, new, relevant, fun and easy-to-read content frequently. That is one sure way to make a page gain more authority.
Rank
A website’s ranking in Search Engine Optimization (SEO) refers to the position a website holds in Search Engine Result Page (SERP).
Websites with good ranks usually appear on the first page of SERP. It is, however, not an easy task to rank on the first page of a search engine such as Google. There are many aspects that come into play to determine whether a website will rank on SERP or not.
Although every search engine has its own criteria for determining how a website will rank on its pages, the major factors that help a website’s ranking are basically how relevant the website contents are as well as how many quality backlinks it has.
The easiest way to check a website’s ranking is by making use of Alexa’s statistics. Websites that have more content and are frequently updated with a good traffic rank higher on SERP.
A website’s rank plays an important role in digital marketing strategy and SEO of that particular website. Obviously, a website that ranks as number 1 on Google’s search engine means that such websites do their homework on SEO techniques. Needless to say, the websites that have little content with small traffic may not rank on Alexa and more so on Google’s first page.
First Page
When a discussion is raised on how to rank on search engines first page, almost every website owner that knows its importance will develop interest.
The reason is not farfetched from the fact that ranking on search engines first page is what most people need to succeed in the online business. This explains why companies spend thousands of dollars in the battle for the first page.
Ranking on first page means that a website has all the visibility it needs to be online and to attract as many website visitors as possible. Studies have shown that many people find it hard to move to the second page of a search engine result with many settling for the websites displayed on the first page.
Now, the quest to figure out how to make it, for instance, to Google’s first page can be a confusing and daunting task. Although a lot of people try to study how Google’s algorithms and tools work, many have not been successful in that quest.
Some of the things that help to rank on a search engine’s first page are – good content, proper headlines with the right keywords, niche/domain name, proper images, quality backlinks in your niche, etc.
Keyword
Keywords can be defined as Search Engine Optimization (SEO) phrases and words that users type in when searching on search engines.
It is technically referred to as search queries. Keywords are what search engines use to find your website as long as it is related to the search query (keyword) a visitor used for the search.
Keywords tell search engines what your website is all about and the visitors that should be sent to your website. Businesses construct their content using relevant keywords so that they stand a better chance of ranking on search engines first page.
Why keywords are important:
Keywords are the backbone of every website. Keywords tell your visitors what your website is all about. They also play an important role when creating emails and offers.
Types of keywords:
- They are two major types of keywords namely – long-tail keywords and broad keywords.
- Long-tail keywords as the name implies have longer phrases or words and are usually specific to an industry or a company. These types of keywords have lower competition.
- Broad keywords are surprisingly not broad but short phrases or words that are not limited to your company or industry but to every other industry. Broad keywords have lots of competition.
Longtail
A longtail in SEO (Search Engine Optimization) is a specific, niche search phrase, normally around more than 2 words in length, that provides a low competition, low search volume, and high searcher intent.
They are longer and more specific keywords that users are most likely to type into the search bar when they are at the point of purchase.
To give you an idea, consider this example:
Let’s say you specialize in making bags. Chances are, you won’t find yourself in the top organic searches for “bags” because everyone sells them (this gets magnified if your brand isn’t established yet aka startup, or you’re a small company).
But let’s say you have high-tech bags. Then keyword phrases like “high-tech leather bags with GPRS tracker,” “high-tech bullet-proof bags with auto-destruct,” etc. are going to attract the people who are specifically looking for those things.
With shorter keywords, the ranking competitions are brutal, which means visits are spread relatively, and ROI can be low.
With longtail keywords, there’s less traffic, but ROI will be relatively higher. You’re attracting the kind of audience you’re looking for, and they are closer to the point of purchase than they were when they typed the short keywords.
Believe it or not, longtail makes up for 70% of all search engines. The longtail SEO is where the real action is, and that is where you should be as well.
STARTUPS
Retention - AARRR
Retention, which is a part of the AARRR (Acquisition, Activation, Retention, Revenue, Referral) framework, refers to the ability to make customers come back for repeat purchases. While we recognize conversion as the ultimate goal in ecommerce, but one-time customers do more harm than good.
A good retention rate means that customers are satisfied with the products and services.
Here are some methods to boost that elusive retention rate:
- Customer service – The first and most important part of retaining your customers. If you have bad customer service, then visitors won’t care how good your product or service is. Learn to provide virtual shopping assistance (proactive), follow up after delivery, and maintain customer support all throughout. Treat your visitors like kings and queens and watch them become your best buds.
- Rewards vs. Loyalty programs – Loyalty programs are good, but reward programs are the best you can offer your customers. Give them gifts for their first purchase, birthday, one-year anniversary on your site, etc.
Ressurection - AARRR
Reactivation of dormant customers can go a long way in improving a business or a company.
In an ever-competitive market where companies are looking to outdo and out class each other, retaining one's existing cost and making effective efforts to reactivate the dormant ones can go a long way in making a company gain the competitive edge amongst its competitors and become successful.
In looking to reactivate a particular customer, factors that have led to the customer’s dormancy cannot get ignored. Factors like price and quality of product and service offered, poor customer services and so on could lead to a customer’s deactivation. These factors should not be ignored but checked mate. A company should strive to reactivate such dormant customers because in the long run, it is cost effective and cheaper to reactivate a customer than to get a new one. Analysis shows that it costs 5times more to acquire a new customer than to reactivate an existing one.
Customer reactivation is a business strategy companies should embrace because it appeals to various products and services as well as different consumers and markets. In itself, reactivation is an undergrowth of retention marketing, and in comparison, to other customer attraction schemes, it possesses the largest rate of return of investments.
Referral - AARRR
Referrals occur when the current visitors bring new visitors to the merchant’s business. Dave McLure, views referral as when someone goes to your website and the new visitor makes some action.
For Dave, it doesn’t have to be a purchase. Referrals are frictionless meaning that the customers are happy to spread the news if they’re getting something out of it. It acts as a confirmation of customer satisfaction or an acquisition of a new lead.
Referrals work so well because people like to follow people they know they can trust. If a trusted friend or family share the product, they’re most likely to do the same. This method is traditionally known as “word of mouth.”
Here are some tips to enhance referrals:
- Provide complete, valuable information to your customers – Sale offers are good, but if that’s all they are seeing, then people are likely to leave your site/page
- Too many emails/Irritating social media presence – Proactiveness is good. However, brands should draw a fine line between trying to sell and being insensitive to customers
- Cluttered site and no “wishlist” option available – This layout is vital as people are likely to stay away from “text-y” sites. Also, if there’s no “wishlist” on the site, there is no opportunity to gift a friend or family.
Acquisition - AARRR
Customer acquisition is designed to attract consumers and business with the intent of converting them into new customers.
This process simply refers to acquiring new consumers and customers. It involves gaining new consumers by persuading them to take advantage of a new product or service. Customer acquisition is the building block of any company because with customers, the company is non-existent.
The primary goal of customer acquisition looks at spending the least amount of money as well as the smallest amount of work to procure the highest number of customers.
In getting the highest optimal results, customer acquisition needs to gets planned strategically. In employing strategic methods, some methods are more effective than others in terms of meeting the required target and cost. A customer acquisition plan entails identifying potential quality customers, validating the potential customers so see if they match the company's specifications and if they do, building a strong cordial relationship with them.
An effective customer acquisition enhances the growth of the company as well as helping the company cost-effectively acquire the most beneficial customer. Analysis shows that customer acquisition cost more than customer retention. So, when you acquire these customers, efforts should be made to ensure that they are retained.
Activation - AARRR
Market activation entails most marketing activities a company or a business firm deploys.
It is used to give life and value to a market brand service or commodity through the use of planned and coordinated campaigns and avenues that take complete advantage of the wide array of marketing communications tools to improve and increase results and ensure the high returns in market investments made by customers.
Market activation aims to make consumers act via campaign; it seeks to drive consumers into actions through experiences and interactions. One thing to note is that in delivering optimal results and high return of investments, a market activation has to be led strategically. Strategically-planned market activation ensures market and business objectives and goals are met and completed before deadlines.
One of the key importance of market activation is that it allows businesses to improve their profit range and meet up with their objectives and goals. The benefits of strategically led market activation include: presenting consumers with the right piece of information at the right moment, attracting the most viable consumer at the key point in their decision-making process, and spotting the best avenue and opportunities in the market cycle.
AARRR
The Acquisition, Activation, Retention, Referral, Revenue, simply AARRR, is a framework that was first made for startups. AARRR measures and optimizes your funnel (a buyer’s journey) that greatly helps you grow and expand your customer base in a quick time.
Let’s break down each section below:
- Acquisition – Users come to the product and sign-up through various channels. In a SaaS method, this works as registration for a “Free Trial.” The best thing to do in this first step is to operate on Traffic Acquisition so you can bring lots of qualified leads to your site. You can also do a CRO or Conversion Rate Optimization.
- Activation - After they sign-up, you need your new customers to utilize your product. Keep in mind that they can sign up and not use your product. So in order for them to start using your product, you must have a good onboarding program that will help them get started.
- Retention – Using your product is good. Regularly using them is better. People can only use your product once, get bored, and will never come back. That’s ad spend wasted for a one-time customer. Talk with them, get their feedback, and let them know you exist.
- Referral – The stage when they talk about your products to their friends. It’s a win-win situation for them – they invite their friends to use your product, and they get something in return.
- Revenue – The part where you start gaining money and offer them a monthly or yearly plan with discounts, guarantees, upsells, etc.
USER INTERFACE / USER EXPERIENCE
Modal / Popup
Thе term "рор-uр" hаѕ twо computer-related mеаningѕ - onе dеnоtеѕ a window аnd the оthеr is ѕоrt of a mеnu.
The first definition of a Pop-Up Windоw implies a type of window that opens withоut thе user сhооѕing "Nеw Windоw" frоm a рrоgrаm'ѕ File mеnu. Pop-up windоwѕ are often рrоduсеd by wеbѕitеѕ thаt permit рор-uр аdvеrtiѕеmеntѕ, thеѕе аdѕ аrе created with JаvаSсriрt соdе thаt is embedded intо the HTML of a Wеb page.
Thеу gеnеrаllу еmеrgе when a user visits a раgе оr сlоѕеѕ a windоw. Some рор-uр аdѕ арреаr in frоnt of the main windоw, whilе оthеrѕ ѕhоw uр bеhind the mаin brоwѕеr windоw. Irrеѕресtivе оf whеrе рор-uр аdvеrtiѕеmеntѕ diѕрlау оn уоur ѕсrееn, they аrе usually рrеttу аnnоуing.
Fоrtunаtеlу, brоwѕеr dеvеlореrѕ hаvе nоtiсеd this аnd most Wеb brоwѕеrѕ now incorporate an орtiоn tо blосk рор-uр windows. If you are experiencing рор-uр windоwѕ bеing diѕрlауеd on your соmрutеr when уоur browser iѕ nоt ореn, уоu mау hаvе an аdwаrе рrоgrаm running оn уоur PC.
The second definition, Pор-Uр Mеnu is a tуре оf menu thаt рорѕ up on the screen еасh timе a uѕеr right-сliсkѕ a certain оbjесt оr аrеа. Usually, the pop-up window fеаturеѕ a mеnu of соmmаndѕ аnd rеmаinѕ on thе screen оnlу until уоu select one of thе commands, it then diѕарреаrѕ.
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