How to get citations?

30 replies
Anyone know what the best way to get citations is to improve places listings?

Thanks.
#citations
  • Profile picture of the author Matt Lee
    You could ask for past customers for their review.... =)
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  • Maybe this will help, have it in my notes.....



    A citation is where your business name and address are mentioned (or cited) on another website. Citations don’t necessarily have links leading back to a website since many business owners don’t have website(s). Google crawls content across the web and anywhere they find a citation on your business they give you a point. A citation is a mention of your business name, address, & phone number.
    I am not positive if some site’s citations carry more weight than others, but my guess is yes. I personally believe that with traditional SEO, not all inbound links are created equal. When it comes to citations the same rules apply. I believe some citations have more weight, that is most likely based on some Google Local algorithm similar to what is called TrustRank.


    Trust Rank simply means some sites carry more authority and trust than others and if you have links or citations coming from these sites, then you are given bonus points which ultimately increase your rankings. So sites like the BBB.org or Wikipedia or Yahoo Directory may have more authority and so Google may give you 2 or 3 points for that. Again, the theme isn’t always about quantity, its also about quality.
    There are tons of ways to get citations, from using directories to blogging, having your business listed on your Local Business Association Website, or mentioning your business on your local newspapers website. One great way is to look at your competition’s citations (currently, Google is listing them all) and see if you can get a citation from the same source. If your competition has a citation, then you will most likely be able to gain one from the same source. Use the obvious.

    The goal with citations is to (obviously) have more than your competition, but much like link building, you want to be consistently dripping in new citations week after week. Build slowly and consistently. Play for the long haul.


    When working with citations, one of the most important elements is consistency. Your DBA name, address, and/or phone number should never change. If you have different information, it can have the opposite effect you desire with your G-Map Listing. Even if you are thinking of using tracking phone numbers to monitor advertising/marketing efforts, I would highly recommend in this arena that you find another way to measure data if possible. I read that on a blog somewhere, I will try to find it.

    Consistency is KEY from your citations.


    I hope this helped a bit!


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    • Profile picture of the author mraffiliate
      Thanks for the informative post. I do have question. I'm applying for a GP listing for a client. On the GP places listing I will put her email address as:
      info@atherbusinessname.com

      On her directory listings for citations, do I need to use that same email address or can another email address be used as long as I keep the business name, address, phone number the same?



      Originally Posted by www_retireonme_com View Post

      Maybe this will help, have it in my notes.....



      A citation is where your business name and address are mentioned (or cited) on another website. Citations don't necessarily have links leading back to a website since many business owners don't have website(s). Google crawls content across the web and anywhere they find a citation on your business they give you a point. A citation is a mention of your business name, address, & phone number.
      I am not positive if some site's citations carry more weight than others, but my guess is yes. I personally believe that with traditional SEO, not all inbound links are created equal. When it comes to citations the same rules apply. I believe some citations have more weight, that is most likely based on some Google Local algorithm similar to what is called TrustRank.


      Trust Rank simply means some sites carry more authority and trust than others and if you have links or citations coming from these sites, then you are given bonus points which ultimately increase your rankings. So sites like the BBB.org or Wikipedia or Yahoo Directory may have more authority and so Google may give you 2 or 3 points for that. Again, the theme isn't always about quantity, its also about quality.
      There are tons of ways to get citations, from using directories to blogging, having your business listed on your Local Business Association Website, or mentioning your business on your local newspapers website. One great way is to look at your competition's citations (currently, Google is listing them all) and see if you can get a citation from the same source. If your competition has a citation, then you will most likely be able to gain one from the same source. Use the obvious.

      The goal with citations is to (obviously) have more than your competition, but much like link building, you want to be consistently dripping in new citations week after week. Build slowly and consistently. Play for the long haul.


      When working with citations, one of the most important elements is consistency. Your DBA name, address, and/or phone number should never change. If you have different information, it can have the opposite effect you desire with your G-Map Listing. Even if you are thinking of using tracking phone numbers to monitor advertising/marketing efforts, I would highly recommend in this arena that you find another way to measure data if possible. I read that on a blog somewhere, I will try to find it.

      Consistency is KEY from your citations.


      I hope this helped a bit!
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      • Profile picture of the author srtyker
        mraffiliate, it is best if you keep all the visible info same, so if the citation site(s) you are registering to actually displays the email address publicly, keep it the same. In all honestly, I have seen the most wierd of citations picked up that have very little to do with the business and the most obvious of them missed out by Google, for reasons only Google would know. But for the sake of a genuine marketing effort, keep it all the same and you will stand a better chance.

        Paulinthesticks, I find that the best way to pick citation sites is from within the currently highly ranked place pages. Bear in mind that Google not only uses citation sites from the local country but also varies its authoritative citation sites based on the industry that the business operates in.


        --------------------------------------------------

        Google Local Citation Finder Software
        Find Google Places citation sites for all your target keywords in one go. Outrank your competition by finding authoritative citation sites that the competition is using in your business category and country
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      • Profile picture of the author iain1066
        Originally Posted by mraffiliate View Post

        I will put her email address as:
        info@atherbusinessname.com
        Just a quick tip, it's always a good idea to use the same email for all listings and citations and if you plan on setting up a Facebook page you wont be able to use 'info' as Facebook rejects those, but 'listings' will work.
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        • Profile picture of the author max4web
          Useful Information for newbies. But How helpful these listing on Facebook without having Info?
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  • Profile picture of the author redlegrich
    Ensure when you create citations your information is exactly the same every time. Don't change the format of your phone number, don't change how you abbreviate street, avenue and so forth. If it's all exactly the same you will get the citation credit.
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    • Originally Posted by redlegrich View Post

      Ensure when you create citations your information is exactly the same every time. Don't change the format of your phone number, don't change how you abbreviate street, avenue and so forth. If it's all exactly the same you will get the citation credit.

      Yes, Make sure that you keep the info exactly the same. 1 different small letter could change it and you will not get credit for the citation.
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  • Profile picture of the author Voasi
    Consistency is very important for citations. I like to use a service to make sure all submissions are consistent:

    http://www.ubl.org

    I'll then go in by hand to about 15 of the more popular IYP/directories and "claim" the business listing so the citation process get a good start.
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    • Profile picture of the author Lisa Gergets
      Originally Posted by Voasi View Post

      Consistency is very important for citations. I like to use a service to make sure all submissions are consistent:

      http://www.ubl.org

      I'll then go in by hand to about 15 of the more popular IYP/directories and "claim" the business listing so the citation process get a good start.
      Is there any specific reason why you couldn't offer those exact same levels of submission services to clients at a much larger price, and then just use the service to actually do the submissions?
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      • Profile picture of the author duffmarketing
        [quote]
        Consistency is very important for citations. I like to use a service to make sure all submissions are consistent:

        http://www.ubl.org

        I'll then go in by hand to about 15 of the more popular IYP/directories and "claim" the business listing so the citation process get a good start.[/quote]


        Originally Posted by Lisa Gergets View Post

        Is there any specific reason why you couldn't offer those exact same levels of submission services to clients at a much larger price, and then just use the service to actually do the submissions?
        I thought about doing exactly that, and was planning on using UBL - Not any more! I would never do that knowing what I know now, from my first hand experience with those people!

        A few months ago I took a marketing job with an automotive dealership group and one of my first tasks was to get our three locations listed on Places, which I've successfully done for the first location with manual submissions that I did myself.

        Thought I would try outsourcing the rest to UBL with their "quick listing" service. HA! It's not quick and they don't do all the listings like they say. They did about 3 (out of 15 promised) that I could tell, and they weren't even completed with the profile info I submitted to them. They acted as if I was stupid and wouldn't catch it. They reluctantly sent me their "QL" report which they said they normally don't do for the $49 package... I guess they didn't think I would check out the report and the links, but I did, and boy did it tick me off!

        I don't think there is any substitute for just doing it yourself. That's what I ended up telling them. I'm truly sorry I wasted my time with them and I won't be doing that again.

        They had us listed on yelp as a Career Counseling company! We are a CAR DEALER! lol

        PM me with your email address if you'd like to see some screen shots of their ridiculous work.
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  • Profile picture of the author Vincenzo Oliva
    The best way is for the business to offer an incentive and a link to where they would like a customer citation. (10% off your next order-we value your opinion>>>CLICK/Yelp<<<)
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  • Profile picture of the author Voasi
    Yea, we actually have always done "hand submissions" for a lot of reasons, but mainly because we can "claim" the listing and make sure there are consistencies with all the listings, while making sure the marketing message is fluid throughout all the listings. So if the client offers a 10% discount, a picture of there building/truck/etc., and they have a solid background about the company, it stays congruent for all the listings we do hand submissions. Of course, their is the added bonus of Google loving it.

    UBL is more for the tiny directories and other listings we don't ever plan on getting the client listed in, like the GPS directories. It's worth the $50 to me.
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  • Profile picture of the author fokerss
    never try it , but i learn new thing now
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  • Profile picture of the author Tiger_Claw
    I have a question. How do you claim these various citations with the business owners phone number without them knowing your process or method? I mean, if I teach them how to do these things themselves then I am kind of making myself irrelevant. What do you guys do?
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  • Profile picture of the author imageworx
    @Tiger_Claw
    I don't beilieve you claim them using the business owners phone. I believe It's something you can do on your own.
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  • Profile picture of the author KristofferIM
    It's very important to find out which citations are highly valued for your particular niche. You can do this by simple looking at where the top listings have their citations. It might not get you all the way but it will get you started with the most important citations.
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  • Profile picture of the author LiquidSeo
    As an easy top 3 citations to target in any niche (at least in US), go after these:

    Insider Pages
    Super Pages
    Yelp
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  • Profile picture of the author Rob Richards
    Originally Posted by PaulintheSticks View Post

    Anyone know what the best way to get citations is to improve places listings?

    Thanks.
    As noted above, citations are just mentions of your basic business info, ie. Name, Address, Phone #, Webiste, Email, etc on other sites.

    I agree with a previous poster that UBL is worthless. Been there, done that AND you don't have any control over the listings they actually DO make =(. They say you can make changes, but it takes FOREVER and is sketchy at best.

    I use a list of about 50 different Business Directories for my citations. What the heck, the more the merrier, right? =)

    For a one time fee of $75 I get these citations for my current clients who need some extra boost with ranking their GP listings. I've seen others charge an initial fee of $200+ and recurring of $20-100/month to "keep the listing" current =).

    Simple stuff and a great/easy upsell for a lot of other services.

    Rob
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    • Profile picture of the author Rob Richards
      Getting offline clients ranked through their GP sites is not rocket science folks. Optimize the GP listing, get a ton of citations and within 2-4 weeks (depending of course on the competition) there you are.

      And optimizing/creating a GP listing is way easier (and faster) that doing any on page website seo. In fact, with a little practice, there's no reason why anyone can't put together a well optimized GP site in 15-20 minutes.

      Getting the citations is easy too, just veeeeeery time consuming.

      For each citation site you create an account; confirm through email the account creation; login to said account and add/edit the Business information - Name, Address, Phone #, Fax, Email, Webiste url, add some images, add a video link, input the business hours, add the business description, choose the business category, etc. Rinse and repeat.

      Again, nothing difficult, just time consuming and boooooring.

      After making my last post, it dawned on me that this may be a service that some Warriors could use. So...here goes.

      I will create approx 50 high PR citations for YOUR offline client. You can charge them whatever you want (initial set up fee and recurring - it's up to you). My cost to you is $50. The only thing I'll need from you is your GP url.

      PM me if interested.

      Rob
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      Let Me Create 50/100 High PR Citations For You!
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  • Profile picture of the author link82
    What an awesome post. I've read not-so-great reviews of UBL but I believe there is another dependable company for outsourcing citations. Now I can't find the post and neither can I remember the company name. I do think it's much more expensive than UBL.

    A quick question: it's my first time with citations so perhaps I'll do some manual submissions just for the experience. I'm catching that we are suppose to use the same data/info for all these submissions (same phone #, same address, etc) but do they require an email address? And what about claiming those submissions? Anything extra I should know?

    Is WhiteSpark used to find best citations for your niche/area? Is the paid version much better/easier to use?

    Thanks everyone.
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  • Profile picture of the author localbusinessguy
    I agree with adriver38 and Brian Anderson as Google likes different review sites for different niches.

    The hardest thing is getting the clients to leave reviews to post to the review sites.
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    • Profile picture of the author LocalWebListings
      NOTHING beats doing your submissions MANUALLY! We do extensive research MANUALLY for our clients listings, exposing issues like duplicates that can affect rankings. Keep all of your business data consistent, and build citations manually.

      as far as claiming... For our agency clients we create a master account that can be used as a central hub for all of the local listing claiming. We do this for Google Places, Google +, Yahoo, Bing, & Foursquare (the major ones). Our clients can then use this master account for continuing the claiming process on all of the other directories, keeping everything with one main log in information and one main email account for coordinating everything. This also makes it easy to transfer control over to the customer when/if needed. We also take the extra step of verifying the listings for our agency clients.
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  • Profile picture of the author max4web
    Always try to input canonical data you want your all of your business profiles to contain.
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  • Profile picture of the author Charles Harper
    One method that isn't discussed as much is to create events (be creative) on your site and third party sites. You get the dual benefit of authority backlinks and placing your citation. If the OP is interested, I will pass along a video tutorial course I did on the subject for my subscribers. Just PM me.

    CT
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  • Profile picture of the author Kung Fu Backlinks
    If you use Whitespark tools you start to see some really great (and easy) citations to get... Dailymotion videos, YouTube videos, Metacafe videos... all easy and powerful.

    You should also put together a comprehensive list of niche directories and local directories in which you can list the business.

    One thing I will caution people of... do NOT use something like scrapebox to blast a bunch of citations. This will hurt your listing. Slow, steady and "manual" is the name of the game.
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