Ever bought any of John Carlton's stuff?

He'll send you the material and at the beginning of every binder there'll be 5 or so pages full of testimonials.

Polish, Schefren, Kilstein, not to mention a whole array of random unknown people -


Inspirational.

But why now? The sale is made already. The money's gone. Even *if* I was hugely...

Learn how to sell, and if you have staff, have them learn how to sell.

There are many sales courses available so find one that keeps it simple and allows you to role-play situations relevant to your business.

After you attend the sales course you can develop your own Sales Process for your business.

Your Sales Process should be tailored around these basic steps:

Greet the Customer

• Build rapport
• Project a professional image

Understand...

Hi All

Here is some more good information on MLM (multi level marketing) affiliate programs and earning extra income online.

All people who make great money online have hundreds of their own business name web pages online both domains or sub domains.

They also use sub domains and doorway pages through their own urls.

The most important asset you can have online is web page traffic (site visitors) to your own hosted domain names. ...

It is very easy to improve your customers’ experience quickly, simply by listening and recording customer complaints and feedback.

Create a simple process for you or your staff to record complaints and feedback.

At the end of each day you can quickly scan these to identify if there is a change you can make to your business to improve your customers’ experience, your products, or the way you run your business.

Don’t just leave it there.

At...

By observing other businesses you can get ideas for what works well and what doesn’t work well.

What works for other businesses:

• Copy these for your business
• Adapt them to suit your business

What doesn’t work for other businesses:

• You will know what to avoid
• You can do the opposite in your business

Make sure you observe all aspects of other businesses, for example:

• First impressions
• Marketing activities
• Use and test their website
• Customer service

...