Today I met with a potential supplier of goods/services for a new venture for the business.

It was my first interaction with the company and to be honest I hadn't heard of them before but I had been recommended to give them a try.

What were my expectations?
I expected whomever walked into my office would be completely up to speed on all areas of their offering and in a position to answer my questions - including the key one - COST?

After the first...