Lets say one thing right off the bat: we here at FeedbackExpress hate dealing with anything negative because we think every cloud has a silver lining. But its an inevitability that youll come across a negative review and its how you handle it (hopefully with aplomb) thatll shape you as a seller.

Differentiating Between Amazon Product Reviews and Seller Feedback
Buyers can leave you one of two types of feedback: seller- or product-related. The former has to do with your behaviour...

Want to be known as a top seller on Amazon? Then youll need a good bulk of positive reviews. But instead of just focusing on the service side of things, RepricerExpress wants to show you why its just as important to focus on getting good product reviews, too. Heres how.

#1. Dont Tiptoe Shyly in the Hopes of Only Getting Good Reviews
In the movie Doctor Strange, Benedict Cumberbatchs Stephen Strange is driven by fear. His success as a neurosurgeon stems from taking on cases...

No one likes to receive negative feedback in life or ecommerce. Getting negative feedback on your Amazon seller account can impact on your sales, profits and Buy Box percentage. But what if we told you we can help you to get negative feedback removed.

Well, firstly, not all negative feedback can be removed. Amazon will remove feedback where the reviewer has used obscene language or included personally identifiable information. Transaction feedback that contains an Amazon product...

Your customers are everything, no matter what fancy object you're selling. After all, if you have no shoppers, you have no sale, no profit margin and no viable business. But as FeedbackExpress will show you, there's most definitely a difference between being average and exceeding customer expectations, and you should always be shooting for the latter.

Why Bother in the First Place?

Unless youve been living under a rock, youve experienced awesome customer service...

Lets say one thing right off the bat: we here at FeedbackExpress hate dealing with anything negative because we think every cloud has a silver lining. But its an inevitability that youll come across a negative review and its how you handle it (hopefully with aplomb) thatll shape you as a seller.

Differentiating Between Product and Seller Feedback
Buyers can leave you one of two types of feedback: seller- or product-related. The former has to do with your behaviour during...